Paradise Suites Madrid

Hotels
Carretera de Canillas, 15 local esquina , Madrid , es

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Facilities

Non-smoking rooms
Air conditioning
Room service
Luggage storage
Express check-in/check-out
Soundproof rooms
Ironing service
Non-smoking throughout
Concierge service
Adult only
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Review Highlights

Pros:
Friendly, helpful staff
Generally clean rooms and welcome details
Hot tub/jacuzzi praised by several guests
Convenient location (near train station) and parking availability
Quick and polite reception service
Cons:
Very poor soundproofing / a lot of noise at night
Jacuzzi problems: no hot water, leaks, flooding, malfunctioning lights
Rooms are small and cramped; shower may be too tight
Occasional room flooding from jacuzzi issues
Suite placement near reception/entrance causes disturbances

Categories

Cleanliness
1
Multiple reviews praise the hotel as very clean and note welcome details (bombones); one report of a room flooded due to jacuzzi issue, but overall cleanliness is frequently highlighted positively.
Service
1
Consistently positive comments about staff: described as excellent, very friendly and helpful, quick and polite at reception.
Location
1
Location noted as convenient (near train station, easy parking next to a descampado) but several guests report noise from the street/stairs and proximity to reception causing disturbances at night.
Room Quality
1
Multiple negative reports about room size (very small, narrow), poor layout (shower too small), significant issues (flooded room from jacuzzi, doors next to reception), and persistent noise making rest difficult.
Amenities
1
The jacuzzi/hot tub is a highlight for some guests, but there are repeated problems: malfunctioning lights, inability to keep water hot, leaks that flooded the room, and instances where water ran onto the bed.
Value for Money
1
Guests who booked higher-tier suites felt the price/expectation mismatch when rooms were noisy, placed by reception, or when jacuzzi function was limited; overall value is seen as below expectation by some.
Food and Beverage
1
No comments about food or beverage in the reviews; assigned target overall rating.
Overall Experience
1
Mixed overall: strong positives for staff, cleanliness and the concept (hot tub) but undermined for many by noise, small rooms and jacuzzi problems; overall leans slightly positive due to excellent service and some good stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:40

Property Description

Discover a tranquil escape in the heart of Madrid at Paradise Suites, where comfort meets convenience.

Elegant Accommodations
Our tastefully designed rooms boast air conditioning, complimentary WiFi, and modern amenities like flat-screen TVs, ensuring a relaxing stay whether you’re here for business or pleasure.

Convenient Location
Situated just minutes from key attractions like IFEMA Convention Center and Santiago Bernabéu Stadium, explore the vibrant city with ease, making your stay both exciting and efficient.

Exceptional Service
With a dedicated 24-hour front desk and room service, our friendly staff is always available to cater to your needs, ensuring you feel right at home throughout your visit.

Book your stay with us today and experience the best of Madrid at Paradise Suites!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Y
Yolanda • solo_traveller • es
8
Pros:

La habitados es sencilla pero cómoda, todo limpio, al cama cómoda.

Cons:

Mucho ruido en el pasillo y se oía mucho en la calle, estaban en fiestas y no pude dormir

2026-06-06 • via Nuitee
X
Xinxin • solo_traveller • us
8
Great value
Pros:

Updated and clean room with a great price

Cons:

The street and nearby activities can be quite noisy at night and early morning, a little too far from tourist attractions

2026-06-05 • via Nuitee
D
Daniela • couple • es
10
2026-06-04 • via Nuitee
B
Bárbara Cecilia • solo_traveller • es
9
Pros:

La atención del personal

2026-06-04 • via Nuitee
M
Miguel • solo_traveller • es
9
Pros:

Sin duda alguna el jacuzzi, las instalaciones en sí muy acogedor y ambientacion según habitación ♥️

Cons:

Esta cerca de lugares de ocio, el bullicio, la fiesta.. No es un lugar donde puedas descansar en condiciones.

2026-06-03 • via Nuitee
M
Miguel José • couple • es
7
Cumple con su cometido y barato si lo que buscas es habitación con bañera de hidromasaje.
Cons:

Ruido que no dejaba dormir, por lo menos son tan amables de darte tapones para los oídos

2026-06-03 • via Nuitee
L
Luís Extremera • solo_traveller • es
9
2026-06-02 • via Nuitee
N
Nuria • couple • es
8
2026-06-01 • via Nuitee
M
MARIA DEL MAR • couple • es
10
2026-05-30 • via Nuitee
G
Guray • couple • fr
9
Great value
Pros:

Very welcoming staff and clean room. Very pleasant stay. Thank You

2026-05-28 • via Nuitee
B
Borja • solo_traveller • es
7
2026-05-28 • via Nuitee
N
Natalia • solo_traveller • es
8
2026-05-27 • via Nuitee
D
Dani • couple • es
9
Pros:

La atención al cliente fue muy buena, el jacuzzi estaba bien, la cama cómoda, todo limpio.

Cons:

El tamaño de la ducha y falta de espejo grande, fuera del baño

2026-05-25 • via Nuitee
C
Carine • solo_traveller • fr
9
Pros:

Accueil chaleureux et professionnel
Propreté impeccable
Emplacement exceptionnel, proche des commodités

Cons:

Il manque une machine à café dans la chambre

2026-05-24 • via Nuitee
K
Kate • couple • gb
7
Pros:

It was walkable at night from Pinar Del Ray station as an overnight stay before going on from the airport to Leon. Our flight was delayed and the hotel was really flexible/relaxed about being later. The person on reception was helpful with translating the checking in form. Room was clean with bare essentials.

Cons:

As we arrived later at night and were leaving in the morning, having information/a kettle/cup of tea would have been nice, especially for the price. Room felt quite small, so would have struggled for more than the one night.

2026-05-24 • via Nuitee
P
Pilar • solo_traveller • es
10
Pros:

El jacuzzi y la amabilidad del personal

Cons:

Que está en un barrio un poco alejado del centro

2026-05-24 • via Nuitee
D
Daniel • couple • es
10
2026-05-24 • via Nuitee
G
Georgiana • couple • ro
9
2026-05-22 • via Nuitee
J
james • couple • us
8
Good value, great staff
Pros:

Good value, and location. Clean and remodeled rooms. Staff was excellent

Cons:

Little hard to find, not to many good restaurants close by

2026-05-22 • via Nuitee
B
Brandon Andres • couple • es
10
Excelente
Pros:

Increíble la experiencia

Cons:

Todo perfecto y profesional

2026-05-21 • via Nuitee