Ponto Alto Hotel

Hotels
R. da Atalaia 184 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly and helpful staff
Central location near shops and nightlife
Lockers for luggage
Well-equipped studio/apartment amenities
Cons:
Significant street/pub noise at night
Breakfast is minimal or lacking (no eggs/dairy-free options)
Rooms can be very small with thin walls
Bright emergency light in room and missing minor cleaning tools

Categories

Cleanliness
1
Multiple reviewers repeatedly note the property is very clean and well maintained (mentions include 'todo muy limpio', 'Номер очень чистый', 'Hôtel très propre', 'It was clean').
Service
1
Staff repeatedly described as helpful and friendly (help with lockers, welcoming personnel, uncomplicated check-in), though one review mentioned awkwardness during breakfast.
Location
1
Centrally located in the old town and convenient for shops and nightlife, but several guests report significant street noise and late-night pub activity affecting sleep.
Room Quality
1
Rooms are described as clean and sometimes comfortable with good beds, but many guests report small/tiny rooms, paper-thin walls, a very bright emergency green light and some firmness of beds.
Amenities
1
Good in-room equipment and useful lockers are praised (kitchen gear, TV, lockers), but some practical items and cleaning tools are missing and breakfast service is minimal.
Value for Money
1
Mixed impressions: convenient location and clean rooms add value, but tiny rooms, limited breakfast (additional expense) and hostel-like elements lead some guests to question value.
Food and Beverage
1
Consistently criticized: breakfast described as virtually non-existent or extremely basic (toast/jam/yogurt only, no eggs or dairy-free options), forcing guests to eat outside.
Overall Experience
1
Overall a mixed experience: many positives (clean, central, friendly staff, lockers) but recurring negatives (noise, tiny rooms, poor breakfast, disruptive light) leave several guests disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 22:49

Property Description

Discover the perfect blend of comfort and convenience at Ponto Alto Hotel, located in the heart of vibrant Lisbon!

Modern Rooms
Unwind in our spacious, air-conditioned rooms featuring free Wifi, flat-screen TVs, and luxurious private bathrooms. Some units even include well-equipped kitchens with modern appliances for a home-away-from-home experience.

Convenient Amenities
Enjoy hassle-free stays with our elevator access and luggage storage services. Start your mornings right with a delightful continental breakfast, with the option of enjoying it in the comfort of your room.

Prime Location
Explore the city’s rich history just moments away! With St. George's Castle and the stunning Rossio Square nearby, you'll have the best of Lisbon at your doorstep.

Experience the essence of Lisbon today—book your stay at Ponto Alto Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
Irene • couple • it
10
Pros:

Albergo Lisbona (Ponto Alto)

Stanza nuova, molto confortevole e dotata di tutto il necessario: phon, ferro da stiro con asse e una macchinetta Nespresso, particolarmente apprezzata dagli italiani che spesso faticano a trovare un buon caffè all’estero.

L’hotel si trova vicinissimo a una via ricca di locali e ristoranti, ma nella zona immediatamente circostante regna la tranquillità, soprattutto tenendo chiuse le finestre. La colazione è semplice ma abbondante e permette di iniziare la giornata senza dover cercare ogni mattina un posto dove fare colazione.

Il personale è stato estremamente gentile e disponibile; ci hanno persino offerto un servizio aggiuntivo che normalmente è previsto solo al momento della partenza. Molto comoda anche la possibilità di lasciare i bagagli sia prima del check-in che dopo il check-out.

La posizione è eccellente per raggiungere facilmente le principali attrazioni della città.

Cons:

L’unico aspetto da segnalare è la luce dell’uscita di emergenza, piuttosto luminosa. Per chi ha difficoltà a dormire senza buio totale consiglio una mascherina per gli occhi, anche se personalmente non ci ha dato alcun fastidio.

2026-05-30 • via Nuitee
C
Carla • couple • de
9
Gute Lage, sehr ordentliches und sauberes Zimmer mit Küchenzeile und eigenem Badezimmer.
Pros:

Sehr sauber! vom Stadtzentrum circa 10 Minuten zu Fuß, auf dem Rückweg allerdings beachten, dass es nur bergauf geht. Ansonsten alles super!
Checkin erfolgt bereits online, alternativ ist das Büro aber auch direkt nebenan. Leichtes Hochbett zum verstauen der Koffer unter dem Bett - gut gelöst!

Cons:

Man muss beachten, dass wie bereits angekündigt, das Frühstück ausschließlich aus Müsli, Marmelade, Butter und Toast besteht. Es gibt in Lissabon allerdings zahlreiche Frühstück und Brunch Restaurants, die außerordentlich gut sind.

2026-05-30 • via Nuitee
A
Andreas • couple • ch
8
2026-05-29 • via Nuitee
J
Jose • couple • be
10
Pros:

Location was amazing. Room was clean and had AC. Lockers were so convenient. The room was a little small, but still met all our needs.

Cons:

Nothing

2026-05-28 • via Nuitee
E
Ester • couple • pt
10
Pros:

Disponibilidade e atenciosidade do staff

Cons:

Adorei tudo

2026-05-28 • via Nuitee
C
Carlos Ronda • couple • cl
9
2026-05-27 • via Nuitee
A
AMANDA • couple • br
7
Muito boa
2026-05-26 • via Nuitee
E
Edda • solo_traveller • de
9
Pros:

Die Lage ist top, ruhig, da am Ende der Straße, trotzdem mitten drin. Wir hatten ein Zimmer mit Küchenzeile und Esstisch vorm bodentiefen Fenster. Das Bett war erhöht, darunter waren Schränke und Schubladen gebaut. Über eine kleine Treppe erreichbar, gemütlich.

2026-05-25 • via Nuitee
J
Javier • solo_traveller • ar
7
Una habitación muy pequa
Cons:

El tamaño del dormitorio, muy pequeño para dos personas

2026-05-23 • via Nuitee
M
Mikael • couple • se
7
Cons:

Frukosten usel, icke prisvärd! Mycket små rum!

2026-05-21 • via Nuitee
M
Markus • solo_traveller • de
7
2026-05-20 • via Nuitee
A
Axel • couple • de
9
Trotz der Mängel (Jammern auf hohem Niveau) toller Aufenthalt!
Pros:

Relativ neues Apartment. Sehr sauber. Sehr nettes Personal. Trotz der 275 Treppen relativ zentrumsnah. Nah an der Party-Szene.

Cons:

Sehr, sehr einfaches, abwechslungsarmes Frühstück

2026-05-18 • via Nuitee
A
Adrian • solo_traveller • nl
6
Pros:

De omgeving, appartement was schoon en modern

Cons:

Bed was hoog en niet makkelijk om erin en eruit te komen. Te duur voor het gebodene. Ontbijt was erg simpel en slechts 3 tafeltjes beschikbaar.

2026-05-18 • via Nuitee
W
Warley • solo_traveller • br
10
2026-05-18 • via Nuitee
M
Marcos • solo_traveller • br
10
2026-05-17 • via Nuitee
S
Samantha • couple • fr
8
Super
Pros:

L’emplacement, le côté fonctionnel de la chambre, la qualité du lit, le système d’entrée.

Cons:

L’insonorisation n’est pas bonne, étant placés face à l’ascenseur nous entendions tout, l’entrée de l’hôtel également.

2026-05-16 • via Nuitee
I
Inês • solo_traveller • pt
10
2026-05-15 • via Nuitee
N
Nancy • couple • se
8
2026-05-13 • via Nuitee
F
Fabrizio • solo_traveller • it
10
Pros:

Tutto molto pulito

2026-05-13 • via Nuitee
C
CINZIA • couple • it
9
2026-05-12 • via Nuitee