Staybridge Suites Norfolk Airport by IHG

Hotels
•
Staybridge Suites
1581 Premium Outlets Boulevard , Norfolk , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff / excellent customer service
Large room with kitchenette
Comfortable bed and patio
Good breakfast (frittata, sausages, biscuits, fresh fruit)
Complimentary evening happy hour / buffet
Convenient location near mall and restaurants
Cons:
Hair found in the shower
Noisy floor on top floor

Categories

Cleanliness
1
Negative: hair found in the shower and noticeable floor noise on the top floor; cleanliness issues detracted from an otherwise good stay.
Service
1
Positive: staff described as friendly and customer service called 'awesome'; helpful service (e.g., unexpected happy hour) noted.
Location
1
Positive: convenient location right outside the mall with many nearby restaurants and within walking distance to shops.
Room Quality
1
Positive overall: lovely large room with kitchenette and a comfortable bed, though top-floor floor noise was noted.
Amenities
1
Positive: kitchenette, patio and an evening happy hour (Mon–Wed) were appreciated; breakfast offerings were good.
Value for Money
1
Slightly positive: generous evening happy hour that served as dinner during a storm and good breakfast contributed to perceived value.
Food and Beverage
1
Positive: breakfast described as very good (frittata, sausages, biscuits, fresh bananas) and complimentary Mexican buffet happy hour was well received.
Overall Experience
1
Slightly positive overall: reviewers repeatedly said they'd stay again and had a fantastic experience despite some cleanliness/room noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 04:48

Property Description

Discover the perfect blend of comfort and convenience at Staybridge Suites Norfolk Airport by IHG, nestled just a stone's throw from the airport and local attractions.

Prime Location: With Norfolk Botanical Garden just 3.5 miles away and the stunning Virginia Beach only 14 miles from your door, adventure is always within reach.

Spacious Suites: Enjoy well-appointed suites featuring full kitchens, separate living areas, and plush bedding, making it ideal for both short and extended stays.

Exceptional Amenities: Indulge in our complimentary breakfast, fitness center, and a relaxing outdoor patio with a fire pit, ensuring every facet of your stay is enjoyable.

Experience the best of Norfolk—reserve your suite today for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Taliah • couple • us
9
Love the place and the location
Pros:

Near everything really quiet

Cons:

Weird smell in the lobby area

2026-09-17 • via Nuitee
S
Shania • couple • us
10
AWESOME
Pros:

Breakfast was great. The facility was really clean.

Cons:

N/A

2026-09-15 • via Nuitee
B
Bridgett • couple • us
9
Pros:

Breakfast was ok! Lots of products were on the cheap level…. Jelly in squirt bottles, only 1 kind of tea, powdered eggs, etc

Cons:

I didn’t like that you charged me 75.00 in case I added something to my bill. Not a classy thing to do!

2026-09-14 • via Nuitee
T
Tait • solo_traveller • nz
10
Pros:

Great room- great staff
Happy hour when we arrived.
One of the nicest hotel room we have ever stayed at.

Cons:

No thing

2026-09-10 • via Nuitee
S
Sadie D • solo_traveller • us
10
Fantastic
Pros:

Very clean

Cons:

Every thing was perfect

2026-09-04 • via Nuitee
L
Locke • couple • us
10
Pros:

Breakfast was very good. We were traveling to a family beach home in eastern NC and this was a great stopover along our route on the coastal route. Clean, very attractive and pleasant staff.

2026-08-31 • via Nuitee
J
Joyce • solo_traveller • us
9
Excellent staff, convenient location for work or leisure travel.
Pros:

Loved the staff! I had problems figuring out how to use the cooktop but the staff was patient and professional in showing me what to do. I've stayed in Staybridge hotels in the past, it was great being in a new facility. I also enjoyed the evening social event on Monday. Wonderful idea!

Cons:

As I single woman, I did not care for staying on the first floor so close to the exit door. Also that seemed to be the area for guests traveling with their dogs. The barking in the morning was annoying, I'll have to remember to express my preferences the next time I make a reservation.

2026-08-29 • via Nuitee
A
Alison • couple • us
8
2026-08-24 • via Nuitee
B
Brittany • extended_group • us
10
2026-08-23 • via Nuitee
B
Brittany • couple • us
10
Pros:

Everything

Cons:

The dogs

2026-08-23 • via Nuitee
H
Henrik • solo_traveller • dk
8
2026-08-18 • via Nuitee
G
George • couple • us
10
2026-08-13 • via Nuitee
G
Gonzaga • solo_traveller • es
7
2026-08-13 • via Nuitee
A
Ana • extended_group • us
8
Pros:

Location

Cons:

The price $ was high
Pool was dirty

2026-08-12 • via Nuitee
M
Michael • solo_traveller • us
10
Did not like the Pets and the extra $75.00 charge.
Pros:

Pets and the extra $75.00 charge.

Cons:

Pets and the extra $75.00 charge.

2026-08-10 • via Nuitee
L
Lazer Joseph • family_with_children • us
10
Pros:

Excellent stay

2026-08-10 • via Nuitee
P
Padilla • couple • us
10
The staff was so amazing.
Pros:

Very clean and the room was so nice with a small kitchenette. Also with us ubering it was very convenient there were places to eat so close to walk to

Cons:

N/A

2026-08-09 • via Nuitee
M
Moustapha • family_with_children • us
5
Beautiful facility with very pleasant staff.
Pros:

It was a fantastic stay

Cons:

Nothing

2026-08-06 • via Nuitee
J
Joanie • couple • us
10
2026-08-03 • via Nuitee
T
Taing • couple • us
10
Overall recommended
Pros:

Everything

Cons:

Love it all

2026-08-02 • via Nuitee