SMA MO inn Chitose

Hotels
4-9-12,20 Mamachi , Chitose , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Non-smoking throughout
Private parking

Review Highlights

Pros:
Very clean / fresh wood scent
Great value / cost performance
Convenient location (near airport, shops) and parking
Spacious and comfortable rooms / good beds
Easy self check-in for some guests
Good TV subscription and bag storage
Cons:
Automated check-in can be cumbersome (passport upload + video call); front desk location unclear
Missing small amenities: toaster, cutlery, cups; limited bottled water
No smoking area
Heating/controls unclear and possible ventilation concerns
Noise between adjacent units and some door/gap issues

Categories

Cleanliness
1
Multiple reviews praise how clean and fresh the units are (water areas, overall cleanliness, new appearance and wood scent). Minor issue: some wood wall roughness noted.
Service
1
Mixed to negative: automated iPad check-in is easy for some, but several guests found the remote/video check-in and passport-upload process cumbersome or confusing; front desk location unclear at times.
Location
1
Positive comments: very close to the airport, convenience stores, car rental companies and parking directly in front—convenient for transit travelers.
Room Quality
1
Generally spacious, comfortable beds, pleasant wood design and warm pine scent. Minor negatives: heating control unclear, concerns about ventilation and a gap in some toilet doors.
Amenities
1
Mixed/negative: good TV/subscription and basic provisions, but guests reported missing small kitchen items (no toaster/cutlery/cups), limited bottled water, no smoking area, and no ventilation fan in some units.
Value for Money
1
Strongly positive: many guests explicitly state excellent cost performance and recommend the property for its price and size.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall positive stay driven by cleanliness, value and location; some friction around automated check-in and minor room/amenity shortcomings tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:26

Property Description

Discover the perfect blend of comfort and convenience at SMA MO Inn Chitose, your gateway to experiencing the charm of Chitose.

Exceptional Location
Situated just 1.2 miles from New Chitose Airport, our hotel provides unparalleled access to transport links, with key attractions such as Sapporo Station and Susukino Station just a short drive away.

Modern Comforts
Each guest room is thoughtfully designed to ensure a relaxing stay. Enjoy the convenience of air conditioning, a fridge, microwave, and a private bathroom equipped with a hairdryer and free toiletries.

Connectivity & Convenience
Stay connected with complimentary high-speed WiFi throughout the property, allowing you to effortlessly plan your next adventure or share memories with loved ones.

Explore Chitose and beyond - book your stay at SMA MO Inn Chitose today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
CHIHARU • solo_traveller • jp
10
Pros:

スタッフさんがいないのでドキドキ不安な気持ちで行ったけど、各部屋の前にアルファベットと数字が書いてあり、B−18の隣の部屋が受付できる所で中に入るとタブレットで受付できました。受付中に分からないときはタブレットからスタッフさんに繋がるようになっていて安心だし、自分のスマホから予約の所を開いてそこからもスタッフさんに電話することができたのでよかった。部屋は必要なものは全部揃っていて明るいし新築の木の香りがして良かった。道路を挟んで目の前にお風呂屋さんがあって歩いてすぐ行けるのでいい（食べ物のは19:30まで）。コンビニも少し距離はあるけど歩いて行ける距離。車があればマックもわりと近くにある。また利用したいと思います。

Cons:

洗面所に髪の毛があった

2026-08-29 • via Nuitee
L
Li-Ting • family_with_children • tw
10
好停車好出入，設備簡單但乾淨整潔
Pros:

乾淨整潔

2026-08-29 • via Nuitee
Y
Yumiko • extended_group • jp
10
2026-08-29 • via Nuitee
M
manami • solo_traveller • jp
9
2026-08-28 • via Nuitee
M
MAYUMI • couple • jp
10
2026-08-28 • via Nuitee
A
Ayako • couple • jp
10
超最高でした
Pros:

チェックアウトの時、製造のお仕事される方とばったり会ったときの態度が素晴らしかったご丁寧で優しかったので感動いたしました。最高のスタッフだと思いました。またぜひ北海道に来る時はお世話になりたいです。お友達にもお勧めします。誠にありがとうございました。

Cons:

無し

2026-08-28 • via Nuitee
W
WAKAKO • extended_group • jp
8
良かった。
Pros:

広かった。

Cons:

トイレと洗面所が一緒になっていて、誰かがトイレを使うと洗面できない。鏡もそこにしか無いので化粧や髪のセットがやりずらい。鏡は風呂場にも欲しい。洗濯洗剤の自動販売機があると良い。

2026-08-27 • via Nuitee
M
miyoko • couple • jp
6
Pros:

清潔　夜中に到着しても大丈夫

2026-08-27 • via Nuitee
綾子 • family_with_children • jp
9
2026-08-27 • via Nuitee
창현 • solo_traveller • kr
10
Pros:

깔금하고 편함 주차편리

Cons:

보일러가 침대쪽이어서 다소 블안

2026-08-27 • via Nuitee
Y
Ying-Jung • family_with_children • tw
9
2026-08-26 • via Nuitee
B
Benedetta • solo_traveller • it
10
Esperienza bella e inaspettata
Pros:

La struttura é nuovissima, pulitissima, con tutti i comfort e cura in tanti dettagli. Tutta in legno. Letti comodi e doccia molto grande. Ogni casetta é indipendente dalle altre, con accesso privato e bagno ampio e confortevole. Il check in é stato abbastanza facile. Si trova in un'area periferica della città, facilmente raggiungibile in macchina, con comodo parcheggio privato.

Cons:

Niente

2026-08-26 • via Nuitee
斎 • solo_traveller • jp
10
千歳市で泊まるなら又　宿泊します
Pros:

新しく清潔感あり、清掃が行き届いていました。スタッフの対応も良く、静かで室内は広く快適に連泊できました

2026-08-26 • via Nuitee
K
Katarzyna • family_with_children • pl
9
2026-08-26 • via Nuitee
斎 • solo_traveller • jp
10
2026-08-25 • via Nuitee
P
pikafan • solo_traveller • tw
9
Pros:

接近機場，如果需趕早班班機
是不錯的選擇
自助入住，很方便

2026-08-25 • via Nuitee
N
NAOKO • solo_traveller • jp
9
Pros:

新しい

2026-08-25 • via Nuitee
斎 • solo_traveller • jp
10
2026-08-25 • via Nuitee
福江 • extended_group • jp
7
うーん、まぁ、とても安いならアリ
Pros:

木の香りがするほど新しく、綺麗でした
車も泊まるコンテナの目の前に止められます

Cons:

壁が薄く、隣のコンテナが高校生？みたいで夜中までバタバタ騒ぎ、最悪でした
飛行機の音？も気になります

部屋は細長いのでスーツケースを広げると足の踏み場はすごく減ります

あとボトルの水が3人で泊まっているのに2本だけ毎日あり、3本あるべきだと思いました

チェックインも場所が分かりづらく、コールセンターの人も電波が悪い上に日本語が微妙なので何言ってるかわかりませんでした。また、鍵の案内もわかりにくく一度受付まで戻りました

2026-08-25 • via Nuitee
福江 • extended_group • jp
7
2026-08-25 • via Nuitee