Botum Domrey Hotel

Hotels
53 Oknha Chhun St. (240), Khan Doun Penh , Phnom Penh , KH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent central location near Royal Palace
Friendly, helpful staff and 24h reception
Spacious rooms with balconies and bathtubs
Rooftop pool
Good value compared to nearby hotels
Cons:
Housekeeping and cleanliness problems (not cleaned, odors)
No on-site restaurant or food/drink vending
Limited amenities (no spa, minimal additional services)
Occasional room assignment issues (windowless room)

Categories

Cleanliness
1
Multiple guests reported poor housekeeping (rooms not cleaned, dirty cloth left on shelf) and strong unpleasant odors in at least one room; cleanliness is a clear weak point.
Service
1
Staff repeatedly described as friendly and helpful, reception open at all hours and assistance with belongings noted; some housekeeping responsiveness issues but front-desk service is generally positive.
Location
1
Consistently praised — central, close to the Royal Palace and attractions, many nearby eateries and shops; location is a strong selling point.
Room Quality
1
Rooms often described as spacious, some with balconies and bathtubs; occasional issues (a windowless room given to a guest) but overall room comfort is positive.
Amenities
1
Rooftop pool is a notable plus, but the hotel lacks a restaurant, spa, and on-site food/drink vending which limits amenities.
Value for Money
1
Described as good value by multiple guests relative to other hotels in the area; overall perceived as reasonable pricing for location and room size.
Food and Beverage
1
Frequently noted absence of hotel restaurant or on-site food/drink options; guests must go out for breakfast and meals, which detracts from convenience.
Overall Experience
1
Mixed overall impressions: several guests highly satisfied (roof pool, staff, rooms) while others do not recommend due to cleanliness and limited services; slightly positive on balance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 21:54

Property Description

Discover the perfect blend of luxury and comfort at Botum Domrey Hotel, where your unforgettable stay in Phnom Penh awaits!

Exquisite Accommodation
Experience restful nights in our elegantly designed air-conditioned rooms featuring modern amenities such as flat-screen TVs, fridges, and private bathrooms. Select rooms boast private balconies that offer stunning city views for an extra touch of relaxation.

Refreshing Poolside Retreat
Take a dip in our shimmering outdoor swimming pool or unwind on the terrace, surrounded by a serene atmosphere. It's the ideal spot to cool off after a day of exploring the vibrant city.

Convenience at Your Fingertips
With a 24-hour front desk and free WiFi throughout the property, your every need is catered to. Plus, enjoy easy access to nearby attractions like the Royal Palace and Sisowath Quay.

Don't miss the chance to experience the elegance of Botum Domrey Hotel—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Paul • couple • gb
8
Very good
Pros:

Beautiful inside and outside, nice street

2026-09-16 • via Nuitee
O
Olivia • couple • gb
10
2026-09-07 • via Nuitee
D
Dave • extended_group • gb
10
2026-09-04 • via Nuitee
A
Albert • couple • ch
10
I recommend this hotel
Pros:

Big room, balcony bathtub

2026-09-04 • via Nuitee
M
Melinda • solo_traveller • us
10
2026-08-22 • via Nuitee
J
Javier • solo_traveller • es
4
Quite disappointed with the "bunker room"
Pros:

The swimming pool area and the views are stunning. It feels incredible to swim up there, chilling and relaxing after a long day walking Pnhom Penh streets.

Cons:

Since the booking was already paid, they gave us a room with no window. The hotel was almost empty, but the guy at the reception refused to change our room claiming that it was full. It's all smiles and "sorry". There isn't a single photo in booking of a room with no windows. But we got one. It's not about the views but about the feeling of staying in a bunker after paying for something quite different. Check the photo to see the place where the windows usually are.

As I said, the swimming pool area is nice, but it closes at 6.00 pm. So if you come back from the city after a long sightseeing day you will find it closed. I don't understand this schedule to be honest.

2026-08-18 • via Nuitee
A
Albert • couple • ch
10
Bonne expérience
Pros:

Très calme et spacieux

2026-08-18 • via Nuitee
A
Ambra • solo_traveller • it
7
Rapporto qualità prezzo perfetta
Pros:

Il prezzo
La camera era pulita
Il Phon
La posizione

Cons:

La piscina non era pulita. Fate attenzione alla scala della piscina e al vetro trasparente intorno alla piscina. Sono molto sporchi. Non mi è piaciuto poi che mi chiedessero il visto all arrivo. Quando mai un albergo lo chiede?

2026-08-15 • via Nuitee
C
Coponat • family_with_children • kh
7
2026-08-12 • via Nuitee
R
Robin • couple • us
9
Great place from which to explore the city.
Pros:

Clean, refreshing room, gym and pool.

2026-08-11 • via Nuitee
A
Antonio Noe • solo_traveller • es
8
2026-08-03 • via Nuitee
N
Nuria • extended_group • es
10
2026-08-02 • via Nuitee
A
Adriano • couple • it
8
2026-07-25 • via Nuitee
V
Vanny • extended_group • fr
10
Pros:

Superbe hôtel au calme près du palais royal. Le personnel est accueillant, disponible et très serviable. Nous avions 2 chambres sans fenêtres et l’hôtel a accepté de nous les changer sans frais supplémentaires.

2026-07-25 • via Nuitee
H
HARLEY • solo_traveller • us
8
2026-07-06 • via Nuitee
L
Liviu • couple • gb
10
2026-07-04 • via Nuitee
J
Jonas • couple • nl
10
Een super fijn hotel met uitzicht uit het zwembad en netjes personeel.
Pros:

Ontzettend aardig personeel (dat ook Engels kan spreken). Zwembad op het dak was geweldig. Prachtig uitzicht. Kamer was zeer netjes met een fijne douche.

2026-07-03 • via Nuitee
M
Mariella • couple • ch
9
2026-06-23 • via Nuitee
D
Damon • solo_traveller • ie
9
2026-06-09 • via Nuitee
P
Puk • couple • nl
7
Prima
Pros:

De ligging

Cons:

De kamer was erg klein

2026-05-25 • via Nuitee