B&B HOTEL Porto Centro Massarelos

Hotels
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B&B Hotels
Rua da Paz 163 , Porto , pt

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Covered parking
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Review Highlights

Pros:
Very clean rooms; housekeeping noted as thorough
Very comfortable, large beds and good mattresses
Friendly, courteous staff in multiple reviews
Modern, well-kept facilities and 24h coffee/café service
Convenient, quiet location with good connections
Cons:
Limited parking availability and tricky garage access
Breakfast service frequently understaffed and not properly replenished
Occasional unpleasant bathroom/shower odors
Thin walls / noise from other rooms or groups at night
Some distance to central tourist spots on foot for those who prefer walking

Categories

Cleanliness
1
Consistently praised as very clean in multiple reviews (rooms made daily, modern rooms), though a few mentions of unpleasant bathroom/ shower smells and a peculiar room odor.
Service
1
Staff described as friendly, courteous and helpful in many comments; several notes about being understaffed (especially at breakfast) and limited intervention for noise incidents.
Location
1
Generally described as well located, quiet and well connected; a few guests noted it is a walk from the centre and not immediately central, but accessible by short Uber rides.
Room Quality
1
Rooms and beds repeatedly highlighted as comfortable, modern and well maintained; isolated complaints about noise transmission between rooms and occasional odors in the bathroom area.
Amenities
1
Amenities include 24h coffee service and juice machines and generally available café service, but serious negatives around limited parking/garage access and difficulty entering the garage; these access issues weigh down this category.
Value for Money
1
Standard quality for this hotel tier (not explicitly discussed in reviews).
Food and Beverage
1
Breakfast is the most frequent criticism: understaffed, food not replenished, slow to restock and generally disappointing for several guests despite some who found it acceptable.
Overall Experience
1
Overall stays described positively by many guests ('perfect', 'awesome', 'excellent stay', would repeat), tempered by recurring issues with parking, breakfast service and occasional noise or smells.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 05:15

Property Description

Discover the charm of Porto at B&B HOTEL Porto Centro Massarelos, a delightful retreat in the heart of the city.

Prime Location
Enjoy easy access to cultural landmarks with Music House just a short 9-minute stroll away. Boavista Roundabout and Sao Bento Train Station are conveniently close, allowing you to explore the vibrant city at your leisure.

Modern Comforts
Relax in our well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer a charming terrace to unwind after a day of exploration.

Delicious Breakfast Options
Start your day right with our buffet or continental breakfast, providing a variety of choices to fuel your adventures in Porto.

Book your stay with us today and experience the best of comfort and convenience during your visit to this enchanting city!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Veselinka • solo_traveller • rs
10
2026-05-30 • via Nuitee
M
Maria jesus • couple • es
9
Agradable
Pros:

Hotel moderno limpio y trato muy amable

2026-05-30 • via Nuitee
E
Edu remacha • solo_traveller • es
9
2026-05-30 • via Nuitee
G
Gokhan • extended_group • tr
9
Pros:

Otelin temizliği çok iyiydi lobi’de 24 saat kahve imkanı çok güzeldi odada buzdolabı vardı kahvaltı ve olanaklar açısından fiyatına göre iyi bir otelde tavsiye ederim Otelin bünyesinde kapalı otopark var aracı ile gelecekler için çok büyük kolaylık lobi personeli otopark otel hakkında çok yardımcı oldular

Cons:

Her şey iyiydi ama otoparkın paralı olması pek iyi değildi bence otel misafirlerine ücretsiz olmalı

2026-05-29 • via Nuitee
L
Luis • couple • at
5
Not a perfect stay
Pros:

Location is great. It is brand new. Enthusiastic team from the reception desk to housekeeping. Clean rooms and corridors.

Cons:

Still a project under construction…

2026-05-29 • via Nuitee
R
Rui • solo_traveller • pt
10
2026-05-29 • via Nuitee
S
Simon • couple • es
9
2026-05-29 • via Nuitee
P
Pedro • couple • pt
7
2026-05-29 • via Nuitee
D
Donna • family_with_children • gb
9
2026-05-29 • via Nuitee
M
Marina • solo_traveller • br
8
Pros:

O hotel é muito confortável e novo, com algumas melhoras poderia ser um 4 estrelas. Tudo novo, roupa de cama e banho ótimos, banheiro ótimo e quarto muito confortável tb.

Cons:

A sala de café junto com recepção é horrivel. Muitos hóspedes fazendo bagunça com bagagens e a gente tomando café e área muito suja. Café precisa ter mais frutas. Só funcionários jovens pouco apáticos. Falta instruções no quarto para uso ar. Cama com pé quebrado. Banheiro com odor horrivel de esgoto.

2026-05-29 • via Nuitee
J
Joséphine • couple • ch
8
Parfait pour des courts séjours
Pros:

Hôtel simple et fonctionnel
Un peu excentré. Avons fait appel à uber pour les trajets

2026-05-29 • via Nuitee
R
Robert • solo_traveller • nl
9
Heerlijk ontspannen.
Pros:

Zeer mooie functionele kamer. Licht, schoon en een goede douche en airco. Ook voldoende aan douche gel aanwezig.

Cons:

Klein minpuntje was instabiele temperatuur van warm water bij douchen.

2026-05-28 • via Nuitee
N
nyambo • couple • it
8
We had an amazing time. The hotel is clean and digital, the staff was really nice they recommended us beautiful places t
Pros:

It’s clean and the staff is welcoming.

Cons:

The smell from the bathroom but I understand it seems like it’s a national problem because I experienced the same thing in Lisbon.

2026-05-28 • via Nuitee
A
anca • solo_traveller • ch
10
2026-05-28 • via Nuitee
Y
Youssef • couple • ma
10
2026-05-28 • via Nuitee
B
barry • couple • pt
8
Good value and reasonable location
Pros:

Location and friendly staff

Cons:

Reception area not always a clean & tidy as it should be. Odd choice of floor tiles in that area do not help the appearance of cleanliness.

2026-05-28 • via Nuitee
V
Victoria • solo_traveller • gb
9
Great new hotel, spotless
Pros:

Spotlessly clean, all brand new, great breakfast, very friendly staff.

Cons:

Nothing

2026-05-27 • via Nuitee
V
Viktoria • couple • se
8
2026-05-27 • via Nuitee
A
Assil Jamal Ali • couple • ma
4
2026-05-27 • via Nuitee
B
Borja Pereira • solo_traveller • es
10
2026-05-27 • via Nuitee