A Hotel Farrer Park - Newly Renovated

Hotels
165 Kitchener Rd , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent central location near Little India and the metro
Helpful, friendly staff (several named employees praised)
Good value for money given the location
Some rooms reported as renovated, clean and comfortable
Shopping centre directly across the road
Cons:
Poor cleanliness in multiple reports: damp/musty smells; linens/duvets not changed
Thin walls/poor soundproofing and outside noise
Small, cramped rooms and bunk-bed configurations not as pictured
Only one lift leading to long waits at peak times
Limited amenities: no breakfast, minimal toiletries/handwash
Occasional rude or unhelpful staff interactions; reports of sketchy/hourly room usage in the area

Categories

Cleanliness
1
Multiple reviews report damp/musty smells, beds/duvets not changed, no soap/handwash and poor ventilation; a few guests mention renovated/clean rooms but overall cleanliness issues are frequently reported.
Service
1
Several guests praise specific staff (e.g., Vinithia, Melissa, AB, Khairul) as polite and helpful; isolated reports of rude or unhelpful behaviour (refund refusal) but overall staff assistance is a strong positive.
Location
1
Consistently praised: central in Little India, very near the metro, shopping centre across the road and many restaurants/amenities within walking distance.
Room Quality
1
Rooms described as small, narrow or cramped (quad with bunk beds smaller than pictured), thin walls, some rooms without windows and reports of strong musky/damp smells.
Amenities
1
Limited amenities noted: only one lift (long waits), no breakfast service, small reception; some modern in-room equipment reported but overall facilities are basic.
Value for Money
1
Several guests feel the hotel offers good value because of the location and pricing despite shortcomings in other areas.
Food and Beverage
1
No breakfast available for guests and lack of basic bathroom supplies reported; F&B offerings are minimal or absent.
Overall Experience
1
Mixed overall: some guests describe an excellent stay driven by staff and location, while others report very poor experiences due to cleanliness, smell, noise and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:26

Property Description

Discover the allure of A Hotel Farrer Park - Newly Renovated, perfectly positioned in the heart of Singapore.

Modern Comfort: Experience our beautifully designed air-conditioned rooms, each equipped with stylish furnishings and thoughtful amenities, including a minibar and electric tea kettle for your convenience.

Unmatched Convenience: Enjoy 24-hour room service and a front desk ready to assist you anytime, allowing you to focus on making the most of your Singapore adventure.

Prime Location: Just minutes away from iconic landmarks like Bugis Street, Singapore Art Museum, and Mustafa Center, our hotel offers easy access to the vibrant culture and sights of the city.

Elevate your stay in Singapore at A Hotel Farrer Park. Book your room today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Trevor solo_traveller au
7
Value accomodation for very short stay
Pros:

Location

Cons:

Noise from other tenants. Walls very thin

2026-06-06 via Nuitee
P
Peng Keong family_with_children my
8
2026-06-05 via Nuitee
S
sellathurai extended_group gb
9
It’s nice place to stay in Singapore and excellent location for shopping and food.
Pros:

The hotel location is very good.Every day cleaning and changing the towels.Water bottles,toothpaste and toothbrush are top up every day.Easy check in and check out.Friendly staff and helpful.Nice lift too

Cons:

Only the management must consider the bathroom floor water wastage ,become the bathroom floor in same level and the water spread whole bathroom floor and waste water flowing is not properly designed and built.

2026-06-04 via Nuitee
K
Kader couple sg
8
2026-06-03 via Nuitee
N
Nellaria solo_traveller sg
7
Cons:

Room too small, no place to hang clothes

2026-06-01 via Nuitee
S
Safia solo_traveller ke
1
2026-05-31 via Nuitee
N
Nellaria solo_traveller sg
8
2026-05-30 via Nuitee
N
Norazizi solo_traveller my
8
2026-05-28 via Nuitee
Y
Yousaf couple au
9
2026-05-26 via Nuitee
G
Ganesan solo_traveller sg
5
Pros:

gd location@surrounded by eatery,mrt,24hrs shopping

Cons:

i was chk in@4:30pm but next day chk out@12pm but d hotel staff keep on called me n rush me out of rm n even warned me to imposed additional charges for late chk out@15-20mins late...Why nwdays chk in late but chk out early policies especially in Spore?
im really pissed off by d staff!!!!

2026-05-26 via Nuitee
N
Norazizi family_with_children my
5
excellent
Pros:

good

2026-05-24 via Nuitee
O
Oscar solo_traveller ca
7
2026-05-24 via Nuitee
Y
Yu solo_traveller jp
7
それなりに良かった。
Pros:

ロケーションが地下鉄から近く、目の前モールがあるので便利。
ムスタファもすぐ近くで、お土産を買うのにも良かった。

Cons:

シャワーが少しぬるめ。
暑い国なので、それぐらいが丁度良いのかもしれない。
個人的にはもう少しあったかいお湯がでたら嬉しかった。

2026-05-21 via Nuitee
V
Vamsee Krishna family_with_children gb
1
Disgusting and worst hotel with Cheap working force - better pay 40-50 for branded hotels next door
Pros:

It is located close the City Mall and Mustafa.
Wall painting and few interiors are good.
Renovation is partially good.
House keeping team is good.

Cons:

To start with, I had taken my family (we are couple with 2 kids). I had requested for early checkin and they said subject to availability, it will be provided with some additional charge (Email confirmation was there). Once we went there, there was a display (got a pic of it) says early check in from 6-12pm would cost 60 SGD. We went around 930 and we were told it would cost 20 SGD per hour. They only gave room at 245 pm saying if they need to get room ready it would cost 20 SGD/hour. They treat us like ATM machines.
With beginning being so bad, the room we got was worst. It had stinky smell and room keeping did mop and sprayed room freshener to make it good. Room had 2 bunk beds with no more space. The beds were also planks and mattresses not proper beds. Biggest surprise came when we started to take shower to go out for cruise. Hot water is electric instant geyser (not even stored tank) so you hardly get warm water forget about hot water. The tiles under the shower were not even and water stopped around floor near commord. Had to rush back to house keeping, they said they can mop after every shower and do a room spray as it had stinky smell. Went to reception and they gave the same advice. After staying at reception for one hour or so, they got their plumber to look at it and he said it is not a quick fix and need the flooring to be removed. All the while the receptionists were saying we cannot give you another as it is full. They gave another room for us to take shower that evening and next morning. We were not allowed to sleep in that room. We slept in same stinky room, closing the bathroom door. When asked why do not you change the room, the answer was no quadraple room is available. When asked to provide 2 rooms, they said it would cost 120 SGD / day more. When we said it is your fault, then they started saying rooms are full and there is no availability.
No refund
We stayed in 3 different rooms for 3 nights.

2026-05-20 via Nuitee
A
Alberto extended_group br
6
Cons:

Privacidade do sanitário dentro do quarto.
As paredes eram de vidro ao lado das camas

2026-05-18 via Nuitee
A
Aakifah couple sg
8
2026-05-16 via Nuitee
D
Debajyoti family_with_children in
7
Overall fine
Pros:

Location with everything nearby

Cons:

Rooms are not sound proof. Lot of noises were coming from both outside & adjacent room

2026-05-16 via Nuitee
C
Cihat extended_group de
5
2026-05-16 via Nuitee
N
Nellaria solo_traveller sg
10
2026-05-16 via Nuitee
N
Nellaria solo_traveller sg
10
2026-05-16 via Nuitee