voco CAIRO ARABELLA PLAZA by IHG

Hotels
•
Voco
9.2 (46 reviews)
Gamal Abdel Nasser Street, Arabella Plaza Mall , Cairo , EG

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff (multiple named mentions)
Excellent location (near mall / direct access to Arabella Plaza / New Cairo)
Clean, modern and well-maintained rooms
Comfortable and spacious rooms
Welcoming atmosphere and smooth service/check-in
Good on-site restaurant and mall access
Cons:
Perceived high price / value for money concerns
Low water pressure in some showers
Lack of a nearby masjid for prayer
Room view / construction noise reported by some guests
At least one instance of early checkout requested after late check-in (policy issue)

Categories

Cleanliness
9.3
Multiple reviews explicitly praise the hotel as very clean and modern; guests repeatedly mention outstanding cleanliness throughout the property.
Service
10
Service is consistently highlighted as excellent and friendly (many mentions of specific staff and duty managers by name); one isolated policy-related issue noted but overall service is exceptional.
Location
10
Location is repeatedly praised (near mall, direct access to Arabella Plaza, convenient New Cairo location); many guests cite the location as a primary positive.
Room Quality
9.2
Rooms described as comfortable, modern, spacious and well-maintained; a few isolated issues noted (low shower water pressure, room view/noise from nearby construction).
Amenities
8.8
Good amenities reported (direct access to mall, restaurant), but a notable negative mention about lack of a masjid for prayer reduced this score slightly.
Value for Money
8
Several guests commented that the property is somewhat pricey/expensive despite the high service and quality, lowering perceived value for money.
Food and Beverage
9
Food and restaurant mentioned positively in a few reviews; overall sentiment is favorable though not extensively discussed.
Overall Experience
9.3
Overall experience is very positive with numerous recommendations to return; guests praise atmosphere, service, cleanliness, and comfortable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Discover a charming oasis in the heart of Cairo at voco CAIRO ARABELLA PLAZA by IHG, where modern luxury meets unforgettable hospitality.

Exceptional Dining Experience
Indulge your taste buds in our exquisite restaurant that offers a delightful array of Italian and Middle Eastern dishes. With vegetarian, halal, and vegan options available, every guest is catered for at any time of day.

Relax and Revive
Unwind in our year-round outdoor pool or rejuvenate at our well-equipped fitness center and sauna. Enjoy a serene moment on our inviting terrace that overlooks the vibrant city.

Convenient Location
Nestled just miles from major attractions like City Stars and the historic Cairo Citadel, your city exploration is at your fingertips, while Cairo International Airport is a mere 11 miles away.

Experience exquisite comfort and seamless service — book your stay today!

Important information:

Swimming pool: Closed from Tue, Jul 14, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 46 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8.8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.3
S
Salah • couple • sa
10
2026-10-29 • via Nuitee
N
Noora • couple • ae
9
2026-10-26 • via Nuitee
A
Abdulaziz AlAklabi • couple • sa
10
2026-10-26 • via Nuitee
N
Nadia • couple • za
10
It was a very pleasant stay and a very convenient location quite near to a mall and other things in town
Pros:

The hotel was wonderful and staff was amazing

2026-10-16 • via Nuitee
R
Rania • couple • sa
10
Comfort, cozy and classy hotel. Easy access to everything
Pros:

Clean and classy hotel, fabulous location (direct access to arabella plaza), friendly and helpful staff , they make upgrade for us to suite. Special thanks to duty manager Mr.Mahmoud desouki, front desk receptionists Mr.Amr & Mr.Mahmoud Ahmed. And the one who take care of our luggage Mr.Ahmed Abdulal.

Cons:

None

2026-10-14 • via Nuitee
H
Hanin • solo_traveller • ae
10
Pros:

The team and service were great!!!

2026-10-12 • via Nuitee
H
Hanin • solo_traveller • ae
10
2026-10-12 • via Nuitee
A
Areej • solo_traveller • sa
1
Pros:

We checked in late 8:30 pm they asked for checkout early at 12 pm

2026-10-10 • via Nuitee
T
Tamara • couple • us
10
2026-10-09 • via Nuitee
T
Tamara • couple • us
10
2026-10-09 • via Nuitee
A
Abdulrahman • family_with_children • ng
8
Everything was available , but the lack of masjid where visitors can pray was a big minus .
Pros:

It was fair

2026-09-18 • via Nuitee
S
Shahad • family_with_children • ma
10
Everything was more than perfect, this hotel is veryyyy confortable. The stuff, location, service is perfect.
2026-09-10 • via Nuitee
J
James_F_72 • couple • gb
10
Great location, super hotel, definately a 5 star rating.
2026-09-08 • via Nuitee
A
Aisha • solo_traveller • ng
9
2026-09-07 • via Nuitee
N
Noora • couple • qa
9
Cons:

the price was so expensive

2026-08-23 • via Nuitee
A
Afnan • couple • sa
10
Pros:

The staff specially Abdulrahman the duty manager . It was very light and relaxing stay

Cons:

Nothing

2026-08-17 • via Nuitee
S
sanad • family_with_children • gb
8
2026-08-14 • via Nuitee
M
MOHAMMED • extended_group • sa
10
رائعة
Pros:

الخدمات والمول والمطعم

Cons:

فيو الغرفة وصوت ازعاج الحفر

2026-08-07 • via Nuitee
S
Souleiman • couple • dj
8
2026-08-06 • via Nuitee
M
Maha • couple • us
3
2026-08-05 • via Nuitee