Ella Riverside Hotel

Hotels
666 An Đường Vương , Lao Cai , vn

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
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Review Highlights

Pros:
Clean rooms
Friendly, helpful staff
Comfortable/new bedding
Good value for many guests
Convenient for border/train for some
Cute/pleasant design
Bike friendly
Cons:
No breakfast / no café
Poor soundproofing / street and internal noise
Early check-in fees and unclear extra charges
Broken balcony/door causing security concerns
No card payment option
Some locations far from town center / 3 km from station
Inconsistent contact phone numbers

Categories

Cleanliness
1
Repeated positive mentions: 'Sạch sẽ', 'Propreté', 'very clean' and 'très propre' across multiple reviews indicate generally good cleanliness.
Service
1
Consistently praised staff: 'friendly', 'helpful', 'adorable', assisted with bookings and guest needs; hosts described as very attentive.
Location
1
Mixed comments: some find it convenient (2.5 km to border/train, central for some guests), others note it is 3 km from Lao Cai station or far from town center.
Room Quality
1
Generally comfortable and new bedding noted ('confortable', 'neuf', 'literie de qualité'), but some issues: noise at night and a broken balcony/door causing security concerns.
Amenities
1
Multiple negatives: absence of breakfast, no café, no card payment widely mentioned; a few positives (bike friendly) do not offset missing basics.
Value for Money
1
Mixed but leaning positive: several guests call it good value and reasonably priced, though unexpected early-checkin fees and extra charges were criticized by some.
Food and Beverage
1
Mostly negative / absent: explicit mentions of no breakfast and no café; no positive F&B experiences reported.
Overall Experience
1
Overall mixed: many guests report a very good experience due to staff and cleanliness, while others cite noise, extra fees, and security/amenity issues—resulting in a tempered overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 00:01

Property Description

Discover Ella Riverside Hotel, your serene escape nestled in the heart of Lao Cai, just miles from stunning attractions.

Comfortable Accommodations
Our 3-star hotel offers elegantly designed rooms featuring modern amenities, including flat-screen TVs and air conditioning. Experience personalized comfort with private bathrooms equipped with bidets and complimentary toiletries.

Idyllic Outdoor Spaces
Unwind in our lush garden or enjoy breathtaking city views from our terrace while sipping on your favorite drink from the bar. It's an ideal spot for relaxation and enjoying the peaceful surrounds.

Convenient Amenities
With free private parking, 24-hour front desk service, and complimentary WiFi, we ensure a hassle-free experience for all our guests.

Embrace the charm of Ella Riverside Hotel and make your reservation today for an unforgettable getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Ngoc • couple • vn
10
Khách sạn sạch sẽ, phù hợp cho chuyến công tác ngắn ngày.
Pros:

Đi công tác 1 đêm nhưng khá hài lòng. Phòng sạch, nước nóng hoạt động tốt, Wifi ổn định. Khu vực ven sông thoáng và yên tĩnh. Đáng để trải nghiệm!

2026-06-22 • via Nuitee
B
Bassam • family_with_children • us
1
Awful place with awful owners who physically attacked me and my family.
Pros:

Awful place with awful aggressive owners.

Cons:

Ants and centipedes in the rooms and crickets going all night in the bathroom. Mosquitoes all over. Owners are aggressive terrible people who accused us of not paying them for a $0.30 instant noodles. They physically attacked me and my wife and two kids. Do NOT stay here. I will be asking Booking.com to take investigate and remove them from the site.

2026-06-16 • via Nuitee
H
Hien • solo_traveller • vn
10
2026-06-07 • via Nuitee
D
Duc Minh • solo_traveller • vn
5
Không tương đương vs khách sạn ở Hà Nội với cùng mức giá
Pros:

Sạch sẽ

Cons:

Dịch vụ hạn chế. Không có ăn sáng.

2026-06-06 • via Nuitee
H
HANYI • solo_traveller • cn
9
Pros:

都很好

Cons:

有蟑螂

2026-06-03 • via Nuitee
L
Linh • extended_group • vn
10
2026-05-11 • via Nuitee
S
Shogo • couple • jp
1
2026-05-08 • via Nuitee
T
Thi Huong • extended_group • vn
10
2026-04-30 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-04-29 • via Nuitee
D
dadanao • solo_traveller • jp
10
Pros:

このホテルのフロントなどの内部と部屋はとても美しい。部屋は広く清潔。
何の欠点もありません。
部屋は静かです。
周りにはレストランが幾つかあります。
オーナー家族もステキな方々です。

Cons:

ありません。
朝食は提供されないが、フォーなどの朝食を外に食べに行くには15分くらい歩きます。

2026-04-16 • via Nuitee
G
Gerard • solo_traveller • nl
8
2026-04-13 • via Nuitee
T
Tammy • couple • my
9
Pros:

good room，good service，good reception，good lobby

2026-03-31 • via Nuitee
T
Thạnh Hang • couple • vn
9
2026-03-21 • via Nuitee
A
Anh • couple • vn
8
Nên linh hoạt hơn
Pros:

Sạch sẽ

Cons:

Giá phòng nghỉ thêm giờ tính đắt ko linh hoạt ko hỗ trợ khách check in sớm hoặc muộn

2026-03-18 • via Nuitee
A
Artida • couple • fr
7
Hôtel confortable à 3km de la gare de Lao Cai, personnel acueuillant, insonorisation à revoir
Pros:

Propreté, équipements et confort de la literie
Gentillesse et serviabilité des hôtes

Cons:

-Localisation: 3km de la gare de Lao Cai sans possibilité de marche, sinon à 1h de route de Sapa
-Bruit: insonorisation insuffisante avec alarmes constantes des portes mal fermées audibles de tous les étages, y compris toute la nuit
-Absence de café, absence de petit-déjeuner, absence de paiement par carte bancaire
-Frais d’enregistrement anticipé non mentionné, taxe de séjour non mentionnée, frais d’annulation non mentionnés

2026-03-07 • via Nuitee
H
Hiền • couple • vn
10
2026-03-03 • via Nuitee
M
Manh • couple • vn
8
Cons:

Cửa sau ra ban công bị hỏng Ko khóa đc , dễ gây mất đồ cho khách nếu trộm lẻn vào qua cửa sổ từ tầng 1 lên tầng 2!

2026-03-02 • via Nuitee
A
Aleš • couple • cz
8
Pros:

Příjemný personál. Pohodlné postele.

Cons:

Večer je slyšet ruch z ulice i v hotelu samotném.

2026-01-23 • via Nuitee
N
Nihan • couple • fr
10
Cute family hotel
Pros:

Cute design, very good value for the price, nice family business, location was convenient for us 2.5km to the border and 2.5km to the train station right in the middle.

Cons:

On the river view room during the day there was steer noise só I was afraid that we would not be able to sleep but at night there was no noise at all so we had a good night sleep.

2026-01-20 • via Nuitee
K
kaiwen • couple • vn
10
2026-01-19 • via Nuitee