HOTEL METROPOLITAN OIMACHI TRACKS Tokyo

Hotels
JR-EAST HOTELS
Shinagawa-ku Hiromachi 2-1-3 , Tokyo , jp

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
New, modern and stylish hotel
Very clean rooms with daily housekeeping
Excellent location next to Ōimachi/JR/metro station
On-site restaurants and direct mall access
Convenient nearby shops and supermarkets
Cons:
Inconsistent or poor staff/service, especially at breakfast
Some staff appeared inexperienced or unprofessional
Rooms are compact and some lack a bathtub

Categories

Cleanliness
1
Rooms described as clean and were cleaned daily; multiple guests note the hotel is new and spotless.
Service
1
Mixed reports: some praise extremely friendly, helpful staff; at least one guest reports unprofessional behavior and poor breakfast service.
Location
1
Highly convenient: directly at Ōimachi/JR/metro station, train underneath the hotel, easy access to Tokyo and many shops.
Room Quality
1
New and comfortable rooms; compact but functional layout, some rooms have large showers instead of bathtubs.
Amenities
1
Good on-site amenities: two hotel restaurants, mall attached, nearby supermarkets and many dining options.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Restaurants available, but breakfast service received criticism for staff attitude and handling; food quality not extensively detailed.
Overall Experience
1
Overall mixed: several very positive stays and recommendations, but at least one guest had service issues severe enough to say they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 10:48

Property Description

Discover the perfect blend of comfort and sophistication at HOTEL METROPOLITAN OIMACHI TRACKS Tokyo, your serene oasis in the heart of the vibrant city.

Stylish Accommodations
Experience astounding city views in our air-conditioned rooms, each thoughtfully equipped with modern amenities including a flat-screen TV, fridge, and a cozy private bathroom with a bidet. Some rooms even feature a kitchenette for your convenience.

Delicious Dining Options
Begin your day with a sumptuous buffet breakfast, offering a variety of delectable choices to fuel your adventures in Tokyo. Unwind in the evening at our inviting bar, where you can sip on crafted cocktails and enjoy a relaxing atmosphere.

Accessible and Convenient Location
Situated just moments from important cultural sites like Raifukuji Temple and Seiun Inari Shrine, our hotel offers easy access to explore the rich history and vibrant culture of Tokyo.

Your unforgettable stay awaits—book HOTEL METROPOLITAN OIMACHI TRACKS Tokyo today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
CHINGHSIANG family_with_children tw
10
2026-07-25 via Nuitee
T
TOSHIKAZU family_with_children au
8
鉄道利用の宿泊に最高のロケーション。
Pros:

スタッフの対応がとてもいい、外国人スタッフもいるので海外の観光客の対応もスムーズなはず。
ロケーションが最高、大井町線、京浜東北、りんかい線と直通の建物なので荷物を持っての電車移動もかなり楽。
シャワールームの水の出がいい、強すぎず弱すぎず。8時までのフリードリンクのサービスもあり、何倍でもいいらしい。
コンビニやレストランも階下にあるので、なにも困らない。

Cons:

フロントが5階なため、少し戸惑う。
3階から荷物を持ってエレベーターかエスカレーターで上にあがるのが、夏場はちょっと大変に感じた。
エレベーターもそこまで広くないので。

2026-07-25 via Nuitee
L
Lihan family_with_children tw
10
2026-07-25 via Nuitee
L
Lisa-Marie couple de
9
2026-07-24 via Nuitee
Y
Yu Shan Miriam couple tw
10
Pros:

員工都很親切。地點很棒!

Cons:

沒有

2026-07-24 via Nuitee
D
Daniel family_with_children si
9
Pros:

The location, the fact that it was very clean and the staff very nice.

2026-07-24 via Nuitee
D
Daniel solo_traveller us
9
2026-07-24 via Nuitee
老葉 family_with_children tw
10
2026-07-23 via Nuitee
N
nicole family_with_children de
9
Super Lage direkt am Bahnhof, sehr neues und schönes Hotel.
Pros:

Top Lage direkt am Bahnhof Oimachi. Sehr gutes Frühstück. Sehr neues Hotel . Alle sauber und in top Ordnung. Personal sehr freundlich.
Sehr schöne rooftop bar mit Innenterrasse und Aussenterrasse mit grossartigem Blick über Tokio.

Cons:

Wir waren 45 Minuten früher als checkin dort und mussten einen Aufpreis bezahlen. Freunde, die einen Tage später kamen und 2 Stunden früher da waren, mussten keine Aufpreis zahlen. Obwohl wir zwei Erwachsene und ein Kind inklusive Frühstück bei booking gebucht haben, mussten wir das Frühstück für das Kind zusätzlich bezahlen. An den 3 Tagen an denen wir dort waren, war es jeweils unterschiedlich teuer für das Kind. Sehr merkwürdig und hinterlässt ein komisches Gefühl, wenn die Preispolitik so unterschiedlich und intransparent ist.

2026-07-23 via Nuitee
J
Jack solo_traveller nl
10
will return!
Pros:

Staff is great, very helpful, English no problem. Breakfast is great, location is great

2026-07-23 via Nuitee
H
HASUMI couple jp
10
2026-07-23 via Nuitee
F
FUN JUNG family_with_children tw
10
2026-07-23 via Nuitee
つぶあん solo_traveller jp
10
2026-07-22 via Nuitee
M
Marcio family_with_children jp
10
Muito bom!!! Próxima vez irei rervar aqui de novo!!
Pros:

Estacionamento
Recepção
Quarto
Café da manhã

2026-07-22 via Nuitee
S
SAORI couple jp
9
2026-07-22 via Nuitee
J
JUI-YU family_with_children tw
10
2026-07-21 via Nuitee
Y
ying sen couple tw
9
Pros:

地點佳

Cons:

房間小

2026-07-21 via Nuitee
斉藤 couple jp
9
2026-07-20 via Nuitee
Y
Yukari family_with_children jp
9
大満足。
Pros:

商業施設があってとても便利でした。ウェルカムドリンクもとても美味しかったです。部屋も清潔感があって快適でした。

Cons:

バスタブがないのだけが残念でした。

2026-07-20 via Nuitee
カツジ couple jp
8
快適でした。
Pros:

駅からの近さ。

Cons:

部屋によってはバスタブが設置されていないそうなので寒い季節はどうなのかなって思いました。

2026-07-20 via Nuitee