HOTEL METROPOLITAN OIMACHI TRACKS Tokyo

Hotels
JR-EAST HOTELS
Shinagawa-ku Hiromachi 2-1-3 , Tokyo , jp

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
New, modern and stylish hotel
Very clean rooms with daily housekeeping
Excellent location next to Ōimachi/JR/metro station
On-site restaurants and direct mall access
Convenient nearby shops and supermarkets
Cons:
Inconsistent or poor staff/service, especially at breakfast
Some staff appeared inexperienced or unprofessional
Rooms are compact and some lack a bathtub

Categories

Cleanliness
1
Rooms described as clean and were cleaned daily; multiple guests note the hotel is new and spotless.
Service
1
Mixed reports: some praise extremely friendly, helpful staff; at least one guest reports unprofessional behavior and poor breakfast service.
Location
1
Highly convenient: directly at Ōimachi/JR/metro station, train underneath the hotel, easy access to Tokyo and many shops.
Room Quality
1
New and comfortable rooms; compact but functional layout, some rooms have large showers instead of bathtubs.
Amenities
1
Good on-site amenities: two hotel restaurants, mall attached, nearby supermarkets and many dining options.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Restaurants available, but breakfast service received criticism for staff attitude and handling; food quality not extensively detailed.
Overall Experience
1
Overall mixed: several very positive stays and recommendations, but at least one guest had service issues severe enough to say they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 10:48

Property Description

Discover the perfect blend of comfort and sophistication at HOTEL METROPOLITAN OIMACHI TRACKS Tokyo, your serene oasis in the heart of the vibrant city.

Stylish Accommodations
Experience astounding city views in our air-conditioned rooms, each thoughtfully equipped with modern amenities including a flat-screen TV, fridge, and a cozy private bathroom with a bidet. Some rooms even feature a kitchenette for your convenience.

Delicious Dining Options
Begin your day with a sumptuous buffet breakfast, offering a variety of delectable choices to fuel your adventures in Tokyo. Unwind in the evening at our inviting bar, where you can sip on crafted cocktails and enjoy a relaxing atmosphere.

Accessible and Convenient Location
Situated just moments from important cultural sites like Raifukuji Temple and Seiun Inari Shrine, our hotel offers easy access to explore the rich history and vibrant culture of Tokyo.

Your unforgettable stay awaits—book HOTEL METROPOLITAN OIMACHI TRACKS Tokyo today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
KOJI family_with_children gb
10
交通至便の大井町駅に隣接の新しいホテル
Pros:

交通至便の大井町駅に隣接の新しいホテル
です。ウエルカムドリンクは嬉しいサービスでした。スタッフの方も明るく丁寧で気持ちよく過ごすことができました。部屋はあいにくトラックビューではなかったので、部屋から電車は見えませんでしたが、レストランやホテル入り口脇や大井町トラックスの施設からばっちり見えます。

Cons:

無し

2026-08-29 via Nuitee
N
Nadja family_with_children de
10
2026-08-29 via Nuitee
C
Candy solo_traveller hk
9
Pros:

位置極佳,附近有許多商場,還有24小時超市及餐廳。

2026-08-28 via Nuitee
C
Candy solo_traveller hk
9
2026-08-28 via Nuitee
S
Sologuren solo_traveller es
10
Pros:

La ubicación es muy buena, si tienes el JR Pass muchos de ellos pasan por Shinagawa que es justo la estación siguiente al norte, pero en general está muy bien comunicado. Al tener un centro comercial debajo había muchisimas opciones para comer y cenar, en general sin tener que reservar ni hacer colas, al menos entre semana. Lo cuál es muy cómodo para no tener que andar siempre agobiado con donde comer, cenar y las colas que suele haber siempre en Japón...

Cons:

El personal no habla muy bien inglés, llamé por la noche ya que no encontraba donde apagar la luz del tocador de la entrada y no pude comunicarme con la persona en este caso...

2026-08-28 via Nuitee
T
TINGAN family_with_children tw
10
新的飯店年輕的員工方便的地點,是一家值得推薦的旅店
Pros:

地點非常方便,離羽田機場大約30分鐘的時間。有多條地鐵線可以搭乘交通很便利

Cons:

沒有

2026-08-26 via Nuitee
N
NATSUMI family_with_children jp
10
2026-08-26 via Nuitee
A
Annette couple de
9
Tolles Hotel mit einer wunderschönen Skybar
Pros:

Tolle Lage, direkt über dem Bahnhof und sehr schönes Hotel

Cons:

Bei einem Erdbeben gab es keine Durchsage. Da es relativ stark war, waren wir etwas verunsichert. Für die Japaner vermutlich kein Grund zur Aufregung. Aber ich hätte es mir gewünscht.

2026-08-26 via Nuitee
A
Avais solo_traveller de
7
Pros:

Location and staff

Cons:

Rooms very small

2026-08-24 via Nuitee
K
Karolina couple dk
10
Excellent stay
Pros:

Amazing stay! Super comfy beds and perfect location. Staff was excellent.
You can borrow plug converter (didn't even need to buy one the whole trip) or an iron from reception.
Make sure to use the luggage service between hotels, if you're travelling across Japan. Front desk manages all the details for you and you can travel Shinkansens luggage free - loved it. (Send it a day before you switch locations and it wait for you when you check in)

Cons:

none

2026-08-24 via Nuitee
宏志 solo_traveller jp
9
2026-08-22 via Nuitee
T
Titi family_with_children ca
10
Great- stay here
Pros:

Brand new, exceptionally clean, decent sized rooms perfect for 3, a bit tight for 4 - the train view room is amazing but so are the others (we had 2 rooms), free welcome mocktails all you want in the evening. Restrain site (albeit a tad pricey- we did not try it as there were soooo many options available nearby); location is a bit away from popular areas, but I loved it as it was more local and yet right on the train station so easy access. There is a brand new attached outdoor shopping complex- please check it out as a destination itself- so many unique food options, bakeries even a movie theatre if you prefer; not so much clothing but still lots to check out. Staff so helpful and kind and always eager to help. Google Translate helped when needed

Cons:

No microwave or iron in the rooms. Esp Iron- I walked around with wrinkles in my clothes as most of the time I arrive back too late to bother. Mini fridge could be a tad colder

2026-08-21 via Nuitee
M
Marta Castiñeira family_with_children es
8
Pros:

Ben situat, net i bon esmorzar

Cons:

Per una família de 4 persones l'habitació era de 2 llits individuals. Encara que siguin nens i que els llits siguin de 105 no es pot dormir bé. Crec que un hotel d'aquesta categoria hauria d'adaptar.se a les situacions familiars

2026-08-21 via Nuitee
H
hsiao lei couple tw
9
2026-08-20 via Nuitee
S
Steven solo_traveller us
10
Perfect from the moment you check in to the moment you check out.
Pros:

Staff extremely patient, kind, and understanding. Location was perfectly located right above train station to multiple lines, made commuting extremely easy. Quiet neighborhood and peaceful area. Hotel room was decently sized, with all the amenities one could ask for.

Cons:

Nothing, my best stay ever!

2026-08-19 via Nuitee
J
joachim family_with_children ch
9
I stayed at the hotel for two weeks on a business trip, and I would certainly return.
Pros:

Perfect base for exploring Tokyo. A brand-new complex with great restaurants, bars, a train station underneath the hotel, and a nice supermarket. The hotel itself is completely new, modern, and very pleasant.

Cons:

The breakfast is disappointing for a hotel of this standard. Easy to fix.

2026-08-18 via Nuitee
A
Alberto Zamai solo_traveller it
10
Pros:

Tutto perfetto.

2026-08-18 via Nuitee
M
MICHELE extended_group fr
10
2026-08-17 via Nuitee
M
MISAKI family_with_children jp
8
2026-08-17 via Nuitee
Y
yoko family_with_children jp
8
2026-08-16 via Nuitee