AIRIS Residence

Hotels
Казахстан Наурызбай батыра 134/2 , Almaty , kz

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff (notably Alihan)
Comfortable, cozy rooms
Good value for money
Tasty and varied breakfasts
Convenient and quiet location
Cons:
Breakfast dining room could be improved
Use of small single-use plastic bottles for toiletries

Categories

Cleanliness
1
Multiple reviews praise cleanliness: rooms described as clean, tidy and well maintained.
Service
1
Service repeatedly praised — staff described as very polite, attentive and helpful (positive mention of receptionist Alihan).
Location
1
Location noted as convenient and quiet, within walking distance of restaurants and shops.
Room Quality
1
Rooms described as comfortable, cozy and equipped with necessary amenities for a pleasant stay.
Amenities
1
Amenities are generally adequate, but a few complaints about small toiletry packaging (plastic bottles) were made.
Value for Money
1
Guests indicate the price is reasonable and matches the quality — good value for money.
Food and Beverage
1
Breakfasts described as tasty and varied, though one comment suggested the breakfast dining room could be improved.
Overall Experience
1
Overall sentiment is strongly positive: guests express satisfaction and willingness to return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 10:14

Property Description

Welcome to AIRIS Residence, your perfect getaway in the heart of Almaty.

Stylish Accommodations: Our 4-star hotel features air-conditioned rooms, each equipped with a private bathroom and safety deposit box, ensuring your comfort and security throughout your stay.

Convenient Amenities: Enjoy complimentary WiFi, a 24-hour front desk, and luggage storage services, making your experience seamless and stress-free.

Delicious Dining Options: Start your day right with our delightful buffet or halal breakfast, set to energize you for your adventures around the city.

Nestled close to cultural landmarks like Abay Opera House and Kazakhstan Independence Monument, AIRIS Residence is your ideal choice for an unforgettable stay. Book your getaway today and elevate your Almaty experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Angelina • solo_traveller • kz
7
Pros:

The location is great, and the staff is friendly.

Cons:

The rooms had poor soundproofing, so I could hear guests upstairs talking and watching TV very loudly until 1 am, as well as the guests in the room next to mine. Also, the fridge was making noise, so if you’re a light sleeper, this might be a problem.

2026-07-25 • via Nuitee
R
R • solo_traveller • ph
10
Highly recommended for their staff!
Pros:

I stayed at Airis Residence Hotel for two nights and honestly had a really pleasant experience. The room was cozy, clean, had a nice view, and the location was excellent. Everything I needed was within easy reach, which made exploring Almaty so much more convenient. I felt like I got exactly what I paid for in terms of the accommodation.

What really made this stay memorable, though, was the staff. The receptionist was incredibly helpful with everything I needed—from recommending places to exchange money, finding an eyelash salon, and even pointing me to nearby grocery stores. You could say it's part of her job, but what stood out was that she actually came all the way to my room to help me instead of asking me to come down to the reception.

On my last day, another receptionist went the extra mile by walking me to the back street to make sure I found my taxi without any trouble. It's little acts of kindness like these that make a place feel so welcoming.

Thank you to the wonderful team for your genuine hospitality. If I'm ever back in Almaty, I'd happily stay here again. Highly recommended!

Cons:

Nothing

2026-07-24 • via Nuitee
Y
Yulia Lenskaya • solo_traveller • ru
10
2026-07-22 • via Nuitee
A
Anaïs • couple • ch
2
Pros:

rien

Cons:

Premièrement la chambre sur les photos ne correspondait en rien à celle que nous avons eu.
La salle de bain était minuscule, les toilettes étaient des toilettes pour enfant.
en plus de tout cela, la chambre était sale et dégoûtante. cheveux partout par terre, salle de bain pas propre.
nous avons demandé à changer de chambre mais comme par hasard l'hôtel était sois disant complet.
le petit déjeuner est dans une pièce sale et tout a l'air dégoûtant.
mauvais rapport qualité prix, n'y allez pas !!!!!

2026-07-22 • via Nuitee
Y
Yulia Lenskaya • solo_traveller • ru
10
2026-07-22 • via Nuitee
A
Abhik • solo_traveller • in
8
Pros:

Excellent breakfast which seemed to get better over time (we stayed 5 nights). Good location - we were able to walk to several major attractions within a 2.5km radius.

Cons:

We had two rooms and the housekeeping was a bit inconsistent between the two.

2026-07-21 • via Nuitee
A
Arnur • solo_traveller • kz
9
2026-07-20 • via Nuitee
M
Marina • solo_traveller • kz
4
2026-07-19 • via Nuitee
M
Marina • solo_traveller • kz
5
Cons:

Темный и маленький номер,очень скудный завтрак,придете чуть позже уйдете голодными,нет кофемашины

2026-07-19 • via Nuitee
A
amin fallata • solo_traveller • sa
5
2026-07-18 • via Nuitee
Виталий • couple • kz
10
2026-07-18 • via Nuitee
M
Mami • couple • uz
9
2026-07-18 • via Nuitee
R
Rafał Ożarowski • solo_traveller • pl
9
Pros:

Dobry hotel. Wszystko blisko centrum i różnych atrakcji w mieście.

2026-07-17 • via Nuitee
H
Hammad • couple • sa
8
2026-07-16 • via Nuitee
F
Farah • couple • be
9
Tout le staff est exceptionnel!
Pros:

The staff is exceptional. Very helpful

2026-07-16 • via Nuitee
A
Aseke_baseke • solo_traveller • kz
5
Pros:

Ничего

Cons:

Тесно, завтрак не соответствует фуршету

2026-07-16 • via Nuitee
A
Arkady • couple • kg
8
A cosy place with a good location for a short stay.
Pros:

The staff is very friendly and professional. The room was clean and beds comfortable. The location is very good: many nice restaurants are very close. The breakfast is excellent.

Cons:

The walls are so thin, you can hear every syllable uttered in the lobby and by next door neighbors. The TV showed only Youtube, no broadcast channels, nor Netflix.

2026-07-16 • via Nuitee
H
Hammad • couple • sa
7
Good in general, with few points of improvement
Pros:

Good place

Cons:

Laundry machine was broken, sound prof is weak

2026-07-16 • via Nuitee
A
Amy • couple • au
9
Great location and value
Pros:

Our room had a washing machine, dyson hair dryer and a strong, functioning air conditioner. We were also gifted Kazakh chocolate on departure which was lovely. Communication with staff was smooth.

Cons:

Breakfast could have more variety. Needed to buy own laundry detergent

2026-07-14 • via Nuitee
L
Leila • couple • gb
7
2026-07-14 • via Nuitee