AIRIS Residence

Hotels
Казахстан Наурызбай батыра 134/2 , Almaty , kz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff (notably Alihan)
Comfortable, cozy rooms
Good value for money
Tasty and varied breakfasts
Convenient and quiet location
Cons:
Breakfast dining room could be improved
Use of small single-use plastic bottles for toiletries

Categories

Cleanliness
1
Multiple reviews praise cleanliness: rooms described as clean, tidy and well maintained.
Service
1
Service repeatedly praised — staff described as very polite, attentive and helpful (positive mention of receptionist Alihan).
Location
1
Location noted as convenient and quiet, within walking distance of restaurants and shops.
Room Quality
1
Rooms described as comfortable, cozy and equipped with necessary amenities for a pleasant stay.
Amenities
1
Amenities are generally adequate, but a few complaints about small toiletry packaging (plastic bottles) were made.
Value for Money
1
Guests indicate the price is reasonable and matches the quality — good value for money.
Food and Beverage
1
Breakfasts described as tasty and varied, though one comment suggested the breakfast dining room could be improved.
Overall Experience
1
Overall sentiment is strongly positive: guests express satisfaction and willingness to return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 10:14

Property Description

Welcome to AIRIS Residence, your perfect getaway in the heart of Almaty.

Stylish Accommodations: Our 4-star hotel features air-conditioned rooms, each equipped with a private bathroom and safety deposit box, ensuring your comfort and security throughout your stay.

Convenient Amenities: Enjoy complimentary WiFi, a 24-hour front desk, and luggage storage services, making your experience seamless and stress-free.

Delicious Dining Options: Start your day right with our delightful buffet or halal breakfast, set to energize you for your adventures around the city.

Nestled close to cultural landmarks like Abay Opera House and Kazakhstan Independence Monument, AIRIS Residence is your ideal choice for an unforgettable stay. Book your getaway today and elevate your Almaty experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kazybek • solo_traveller • kz
10
2026-05-30 • via Nuitee
T
Tina • solo_traveller • ch
9
Pros:

Sehr schöne Ausstattung. Angenehme Atmosphäre mit heller Lobby. Modernes, sauberes Badezimmer.

Cons:

Sehr warm im Zimmer mit Morgensonne (aber AC vorhanden).

2026-05-30 • via Nuitee
A
Akhosh • couple • ae
10
2026-05-29 • via Nuitee
Y
YURIY • solo_traveller • kz
9
2026-05-28 • via Nuitee
A
Asdaq Ali • couple • gb
10
Exceeded my expectations
Pros:

Great hotel.

Recently revised staff were attentive and had a good command of English.

The reception is open 24 hours which helps.

Breakfast could have a little more options however it was adequate

As it’s recently refurbished everything is in good working order

Overall exceeded my expectation

2026-05-28 • via Nuitee
A
Anuar • solo_traveller • kz
7
Pros:

Свежий ремонт

Cons:

Запах в туалете
Завтрак иногда подавался не вовремя

2026-05-27 • via Nuitee
Баян • couple • kz
10
Pros:

Все было классно: обсуживание, расположенин, чистота, питание

2026-05-27 • via Nuitee
E
Elena • solo_traveller • kg
9
2026-05-27 • via Nuitee
T
Timur • couple • kz
10
Хороший отель. Но нужно доработать некоторые нюансы.
Pros:

Интерьер отеля

Cons:

201. Кривая входная дверь. Замок работал через раз. Гостям дают только один ключ. На кухне во время завтрака листья салата оказались не до конца помытым, осталась грязь.

2026-05-26 • via Nuitee
S
Siti Yulita • solo_traveller • id
10
Pros:

The staff very helpfull.
Clean room and the facility of room/hotel satisfied us.

Cons:

I find nothing I don't like.

2026-05-26 • via Nuitee
M
Maciej • solo_traveller • pl
10
Pros:

Wszystko super, bardzo ładne miejsce

Cons:

Brak windy

2026-05-26 • via Nuitee
A
Assel • couple • kr
9
Pros:

Отличное расположение отеля, тихо, есть гладильные принадлежности в коридоре, в комнате предоставлены вода, чай, кофе, средства гигиены, халаты, своевременная уборка и замена полотенец, администраторы вежливые, отзывчивые, вопросы с раздельным бронированием решила приветливая, добрая девушка Сабира, продлила проживание в номере, благодаря чему наше пребывание было спокойным и приятным.

2026-05-26 • via Nuitee
Айжан Жексембаева • solo_traveller • kz
7
Cons:

Завтрак, не было выбора вообще, и освещение в номере

2026-05-26 • via Nuitee
V
Vladimir • solo_traveller • de
9
2026-05-25 • via Nuitee
V
Vadim • extended_group • ru
10
Pros:

Отель находится в центре, хороший чистый номер. Приветливый персонал, готовый ответить на все вопросы. Завтрак хороший. Нет лифта, но персонал готов помочь с багажом.

2026-05-25 • via Nuitee
M
Mayil • couple • it
10
Bellissimo hotel
Pros:

Bella posizione, tutto nuovo, staff gentilissimo, accogliente

Cons:

No ascensore, sala colazione un po’ piccola

2026-05-24 • via Nuitee
K
Kanat • solo_traveller • kz
7
2026-05-24 • via Nuitee
Y
YA • solo_traveller • kz
8
2026-05-24 • via Nuitee
E
Eva • solo_traveller • fr
10
Séjour parfait proche du centre
Pros:

Personnel disponible 24/24 et accueillant. Nous ont conseillé une laverie à proximité, ont dépanné la télécommande de la climatisation en quelques minutes, et même un chocolat en cadeau à la fin. Le petit déjeuner possède un bon choix de plats chauds et froids, salés comme sucrés chacun y trouve son bonheur. Eau mise à disposition tous les jours généreusement !

Cons:

Rien

2026-05-24 • via Nuitee
%
% • solo_traveller • kg
10
2026-05-22 • via Nuitee