Diyar Ajwa, Tapestry Collection By Hilton

Hotels
•
Tapestry Collection
Mus'ab bin Umair Street, Buddaah Dist. Building Nu , Al Madinah , SA

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Very close to the Haram / convenient location (women's entrance nearby)
Clean, new facility / neatness
Friendly and attentive reception staff (specific staff praised)
Suite upgrade and impressive architecture
Restaurant praised by some reviewers
Quick check-in / professional reception
Cons:
Breakfast described as insufficient / below expected standard
Poor sound insulation — hear corridor and street noise
Missing in-room amenities (no coffee machine, toiletries/toothbrush/toothpaste absent)
Slow room-service responses; frequent calls pressuring checkout
No mosque audio in rooms for praying; limited holiday/occasion engagement

Categories

Cleanliness
1
Multiple reviewers explicitly praise cleanliness and neatness; hotel described as new and very clean.
Service
1
Many compliments for friendly, attentive staff (named employees praised), but some service gaps noted (slow room-service response, frequent checkout calls).
Location
1
Repeatedly mentioned as very close to the Haram and convenient (women's entrance nearby); overall location highly valued.
Room Quality
1
Mixed to negative comments: some got upgraded suites, but others reported small rooms, lack of toiletries, no in-room coffee machine and poor sound insulation.
Amenities
1
Noted missing in-room amenities (no coffee machine, missing toiletries), and requests for mosque audio in rooms were unmet; restaurant praised by some but amenities overall seen lacking.
Value for Money
1
Several reviewers state the hotel is worth the price and consider it a classy choice for the area.
Food and Beverage
1
Breakfast receives multiple criticisms (described as insufficient/not up to chain standard; 'Kahvaltı yetersiz'), though one reviewer praised the restaurant.
Overall Experience
1
Overall positive impressions (architecture, suite upgrade, friendly reception, proximity) tempered by service and amenities issues; generally a favorable stay with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:15

Property Description

Experience the perfect blend of comfort and convenience at Diyar Ajwa, Tapestry Collection By Hilton, ideally situated in the heart of Medina.

Prime Location
Just a leisurely 7-minute stroll from Al-Masjid an-Nabawi, our hotel offers easy access to the city's spiritual landmarks, alongside stunning views of Medina's rich heritage.

Culinary Delights
Start your day with a sumptuous breakfast featuring buffet, continental, and Full English/Irish options. Indulge in our on-site restaurant, which serves a tantalizing selection of American, Italian, and Middle Eastern dishes, with vegetarian and halal choices available.

Exceptional Hospitality
Our multi-lingual staff speaks Arabic, English, and Urdu, ensuring your needs are met with the utmost care and attention throughout your stay.

Book your getaway at Diyar Ajwa and make your Medina experience unforgettable!

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Mustapha • couple • ae
9
Pros:

Clean,quiet, and perfect location few steps to haram.

2026-10-31 • via Nuitee
A
Ahmed • family_with_children • gb
9
Overall a very pleasant and enjoyable stay with family. Would surely stay here again!
Pros:

The property was clean and very close to the masjid. Very good location especially if travelling with women due to womens entrance.

2026-10-31 • via Nuitee
F
Fahad • solo_traveller • sa
8
تجربه مقبولة
Pros:

الموقع

Cons:

عادي الوضع

2026-10-31 • via Nuitee
C
Cheeku54 • family_with_children • us
9
2026-10-31 • via Nuitee
T
Tariq • solo_traveller • sa
10
Pros:

كل شي كان مرتب ونظيف والخدمة ولا احلى

2026-10-31 • via Nuitee
M
Mariamtr • family_with_children • ml
7
Très on emplacement !
Pros:

J'adoré l'emplacement, proche de la mosquée El Nabawi. La chambre était fonctionnelle et comfortable.
Certains membres du personnel nottamment les groom à l'accueil était vraiment gentils !
La cuisine au buffet était bonne !

Cons:

Le personnel du restaurant, les serveurs étaient exécrable pour la majorité, on avait l'impression de les déranger. De plus le restaurant est exigu et pas assez de place pour tout le monde dans les heure de pic.
Et le coin barista n'est pas en libre service, tu dois attendre parfois longtemps pour juste avoir un latte ou jus d'orange qui est toujours en rupture de stock. Ce n'est pas pratique !

Par ailleurs, le ménage de chambre était fait de manière trop superficielle, par exemple les tables et le sol n'étaient pas essuyés systèmatiquement...

2026-10-31 • via Nuitee
S
safia • family_with_children • gb
9
2026-10-31 • via Nuitee
B
Bilel • extended_group • fr
8
Cons:

Mise à part la restauration qui propose des menus médiocres et services très lent pas beaucoup de variété comparant à d’autres hôtels à côté. Je trouve que le reste est plutôt bien

2026-10-30 • via Nuitee
A
alaasifa • solo_traveller • sa
10
Pros:

فندق فخيم جدا وشكراا من القلب لطاقم العمل والاستقبال
اتمنى الاستمراريه 👍🏻♥️

2026-10-30 • via Nuitee
M
Malak • couple • eg
9
Pros:

Friendly staff and a very good location

Cons:

Limited food varieties in the buffet

2026-10-30 • via Nuitee
H
Hala • solo_traveller • sa
7
أتمنى الاهتمام بهذه الملاحظات لأن الفندق بشكل عام ممتاز ويستحق التقييم العالي.
Pros:

الفندق جدًا رائع ونظيف، وتجربتنا فيه بشكل عام كانت جميلة

Cons:

لكن للأسف واجهنا مشكلة في التكييف ببعض الغرف، فكانت إحدى الغرف باردة جدًا، بينما غرفة أخرى كانت حارة جدًا، مما أثر على راحتنا أثناء الإقامة. بالإضافة إلى وجود إشكالية في مواقف السيارات.

2026-10-30 • via Nuitee
Y
Yara • family_with_children • eg
9
Excellent
Pros:

Very close to area of women prayer which made it really easy to pray in the Haram
Very clean
Great hospitality
The area around the hotel is very good with great facilities

Cons:

Nothing

2026-10-29 • via Nuitee
S
Syed Abbas • family_with_children • sa
8
Comfortable Stay Near Mosque!
Pros:

The location is excellent. Super comfortable and special thanks to Reenad and Dua for making the stay comfortable.

Cons:

Parking. I was told that we have parking on site but there was no parking and i had to find parking in Prophet Mosque basement which was not good experience after 10 hours long drive.

2026-10-28 • via Nuitee
A
Abdul Waheed • family_with_children • ae
7
Good hotel
Pros:

Location

Cons:

The water in the shower was always like warm and very hot

2026-10-28 • via Nuitee
S
Sara • family_with_children • qa
10
إقامة رائعة ومريحة، وتجربة جميلة أتطلع إلى تكرارها مرة أخرى و كرًا لتوفير كرسي متحرك لوالدتي وتسهيل تنقلها بكل راحة.
Pros:

كانت إقامتي رائعة ومريحة، وأعجبني مستوى النظافة والراحة وحسن التعامل، وكانت تجربة جميلة ومميزة و موظفات الاستقبال كنّ في قمة الذوق والاحترام، متعاونات وبشوشات، واستقبلننا بكل ترحيب واهتمام، وكان تعاملهن الراقي من أجمل ما ميّز إقامتنا و وشكراً لتوفير كرسي متحرك لوالدتي وتسهيل تنقلها بكل راحة.

Cons:

لا يوجد شيء، كل شيء كان ممتازًا.

2026-10-28 • via Nuitee
A
Abduljawad • family_with_children • de
10
2026-10-27 • via Nuitee
M
Maged • couple • us
10
A warm, welcoming, and memorable stay made truly special by exceptional people who went above and beyond to make me feel
Pros:

I had a wonderful stay at Diyar Ajwa by Hilton in Madinah, and what made the experience truly special was not only the hotel itself, but the people who made me feel genuinely welcomed.

A very special thank you to Renade, the Customer Relations Manager, who went above and beyond from the very first day until the very last minute of my check-out. Renade continuously made sure that I was happy, comfortable, and felt truly welcomed and at home. Her attention to detail, kindness, and genuine care were exceptional. She didn’t simply provide customer service — she made me feel like a valued guest.

I would also like to sincerely thank Moustafa, the Hotel Operations Manager, for his professionalism and for helping create such a welcoming atmosphere throughout the hotel.

A special thank you as well to Jiad at the reception, who gave me an absolutely warm welcome from the moment I arrived. That first impression really matters, and Jiad made it a great one.

I also want to recognize the housekeeping team for their hard work and attention to cleanliness and comfort throughout my stay.

There is a saying that I strongly believe in: people come for people. Hotels can have beautiful rooms and great facilities, but it is the people who make you want to return.

And because of the people at Diyar Ajwa — especially Renade — I would definitely come back again. Renade is a real asset to the hotel and to the Hilton organization. The effort, care, and consistency she showed from day one until check-out truly stood out.

Thank you to the entire Diyar Ajwa team for making my stay in Madinah feel comfortable, welcomed, and like home. May Allah reward you all for your kindness and hospitality. I look forward to returning, insha’Allah.

Cons:

The breakfast restaurant was quite crowded during my stay, and I feel the restaurant team could benefit from additional training in hospitality and customer service. I understand that the restaurant is operated by a third party, but from a guest’s perspective, the experience still reflects directly on the hotel and ultimately on Hilton’s standards.

I hope the management can work closely with the restaurant operator to improve the guest experience, particularly during busy breakfast hours. With the same level of care and hospitality I experienced from the hotel team, I believe this area could become much stronger.

2026-10-27 • via Nuitee
R
Rashidah • couple • ng
10
Cleaniness is perfect, location is perfect to the mosque and other places.
Pros:

Everything was perfect, no complain.will definitely come back to the hotel next time inshaAllah.

Cons:

No complain

2026-10-26 • via Nuitee
M
Moaad • couple • sa
10
2026-10-26 • via Nuitee
K
khalid • family_with_children • sa
1
شكرا موقع بوكنج
Pros:

الموقع ممتاز وقريب من الحرم.

في الصف الثاني من الفنادق ولا توجد اطلاله مباشره على الحرم

Cons:

كان هناك تعامل غير جيد من موظفي الاستقبال .
بالبدايه ونظرا لظروف الغاء الرحلات لم اتمكن من الحجز المسبق واضطررت للحضور للفندق لعمل الحجوزات، حين الوصول اعطاني موظف الاستقبال سعر مرتفع جدا ( اعتقد انه حاول استغلال عدم وجود حجز مسبق لديهم)
ولكن بالعوده الى موقع بوكنج والذي وفر لي حجز مناسب وسعر افضل بكثييير من المعطى من قبل الموظف. اتممت الاجراءات خلال دقائق وتم تاكيد الحجز وسكنت في هذا الفندق . ( نفس نوع الغرف ولا يوجد اي اختلاف بنوعية الغرف ولكن الفرق 900 ريال بين الحجز المعطى من الفندق بشكل مباشر وبين موقع بوكنج)

شكرا لموقع بوكنج المميز والذي وفر لي الكثير من المال. انصح الجميع بالترتيب المسبق وذلك بالحجز عن طريق بوكنج وبالاخص مع هذا الفندق في حال رغبتكم الحجز فيه .

2026-10-26 • via Nuitee