Facilities

WiFi available
Free WiFi
Terrace
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Earplugs provided
One guest reported an excellent, peaceful stay
Cons:
Room not as pictured
Room very small/cramped for two
Items from previous guest left in bathroom (poor cleanliness)
Host unresponsive; no accommodation offered
Guest had to move to a different place

Categories

Cleanliness
1
Negative: reviewer reported items left in the restroom from a previous guest, indicating poor cleaning and turnover practices.
Service
1
Negative: first reviewer reported messaging the host with no response and no accommodation offered; service responsiveness is poor.
Location
1
Mixed/negative: room faces the street and can be noisy for sensitive guests (earplugs were provided), so location may be disruptive for some.
Room Quality
1
Negative: one reviewer said the room was much smaller than pictured and cramped for two people; another reviewer found their stay excellent, but primary complaints emphasize poor room representation and size.
Amenities
1
Positive: earplugs were provided for street-facing rooms and the second reviewer reported sleeping peacefully — the small amenity provision had a noticeable positive impact.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Mixed but leaning positive in the balancing of reports: one reviewer had a very negative experience (moved due to issues), while another described an excellent stay; summaries reflect both outcomes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 00:36

Property Description

Experience the vibrant heart of Mexico City at Casa Ama, your perfect urban retreat in the Reforma district.

Prime Location
Just a stone’s throw away from iconic landmarks such as Chapultepec Castle and the National Museum of Anthropology, Casa Ama places you at the center of the city's rich history and culture.

Comfort & Convenience
Each room is designed for ultimate comfort, featuring a private bathroom, free WiFi, a flat-screen TV, and some even boast a charming terrace to unwind after a day of exploration.

Family Friendly
With spacious family rooms available, Casa Ama ensures that all members of your family enjoy a memorable stay in a warm and inviting atmosphere.

Don't miss your chance to create unforgettable memories in Mexico City—book your stay at Casa Ama today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
W
Wang • solo_traveller • mx
7
2026-07-19 • via Nuitee
R
Rodrigo • solo_traveller • mx
8
2026-07-11 • via Nuitee
A
Adrian • solo_traveller • mx
9
Pros:

La ubicación

Cons:

El ruido de otras habitaciones se puede escuchar fácilmente

2026-07-09 • via Nuitee
M
Muñóz Quintero • solo_traveller • mx
8
2026-07-08 • via Nuitee
O
Oscar • solo_traveller • mx
9
Pros:

Los tipos acceso electrónicos y ubicación

Cons:

El ruido de la calle

2026-07-04 • via Nuitee
N
Natalia • solo_traveller • mx
8
bien por una noche
Pros:

está perfecto para una noche, creo que con dos personas estaría un poquito chico el lugar

Cons:

la limpieza!!! me tocó un poco sucio el baño y el piso, cabellos de huéspedes anteriores y como cositas negras en el piso y cama. adicional una araña ENORME en el techo! me imagino que como la ventana queda directo a la calle, la dejaron abierta y se coló.

2026-07-03 • via Nuitee
F
Felipe • couple • mx
9
Pros:

Hubicacion ,limpieza , comodidad

Cons:

No tengo comentario

2026-07-02 • via Nuitee
L
Luis Mario • couple • fr
9
Cumplio con las espectativas
Pros:

buena ubicacion y facilidad de llegada

Cons:

esta muy reducido el espacio, pero suficiente para una visita rapida a la CDMX

2026-06-29 • via Nuitee
S
SHUOYAO • solo_traveller • mx
9
Pros:

友善的服务

Cons:

一楼的房间靠近街道，稍微有一点吵

2026-06-21 • via Nuitee
C
CARLOS • couple • mx
7
Bien si no quieres gastar mucho
Pros:

Localización

Cons:

No tiene clima y hay cosas maltratadas en el cuarto

2026-06-17 • via Nuitee
T
TANIA • solo_traveller • pe
9
2026-06-14 • via Nuitee
F
Fabricio • couple • mx
10
Excelente ubicación
Pros:

Ubicación muy práctica

Cons:

Todo bien

2026-06-04 • via Nuitee
C
Catalina • couple • co
9
2026-06-01 • via Nuitee
S
Selene • solo_traveller • mx
10
BUEN LUGAR, ACCESIBLE A TODO TIPO DE TRANSPORTE PUBLICO, CÓMODO
Pros:

TODO

Cons:

NADA

2026-05-20 • via Nuitee
D
Diego • solo_traveller • mx
8
2026-05-20 • via Nuitee
A
Andrés • solo_traveller • mx
10
Pros:

Muy aseada, cama comoda y muy tranquilo en perfecta unbicacion

2026-05-18 • via Nuitee
A
Alicia • solo_traveller • ec
9
Hice una excelente elección al llegar en Casa Ama
Pros:

La distribución de la habitación era ideal y tenía todos los servicios necesarios

Cons:

Al cerrar la ventana no era posible poner el seguro del lado derecho

2026-05-18 • via Nuitee
J
JUAN CARLOS • solo_traveller • mx
9
Everything was fine
Pros:

Location, bed, decoration and security.

Cons:

One day, hot water didn't run.

2026-05-16 • via Nuitee
I
ivonne • solo_traveller • mx
9
Muy cómoda y perfecta para la estancia de 2 noches
Pros:

Ubicacion

Cons:

Reporte que la regadera tenía una fuga grande por la parte de arriba y que la lámpara que esta en el nico del baño estaba desprendida, se veía mal. Y nadie respondio

2026-05-13 • via Nuitee
Y
Yari • solo_traveller • mx
9
Pros:

La ubicación y las instalaciones

2026-05-12 • via Nuitee