Country Inn & Suites by Radisson, Buffalo South I-90, NY

Hotels
•
Country Inn & Suites by Radisson Americas
7.8 (950 reviews)
164B Slade Ave , Buffalo , US
+1 716-324-1006

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions, including named manager Bryan)
Convenient, central location close to I-90 and attractions
Clean and comfortable rooms reported by many guests
Quiet hotel with comfortable beds
Easy parking and ground-floor room availability
Helpful reception and congenial service
Cons:
Several reports of bad smells in hallways/rooms and inconsistent room cleaning
Breakfast quality/issues (paper plates, limited savory options, inconsistent service)
Pool under construction / not available
Occasional room issues: broken TV remote, musky odor, even small blood stains reported
Price increases during busy season / some guests felt cost was high
Hot water shortage reported by at least one guest

Categories

Cleanliness
6.2
Mixed reports: several guests praised clean rooms, but multiple reviews report bad smells in hallways/rooms, a never-cleaned room, musky odor and even small blood splatter — overall below average cleanliness.
Service
9.6
Consistently praised: numerous comments highlight friendly, helpful staff (Bryan called out by name), congenial reception and attentive employees — service is a strong point.
Location
8.8
Very positive: many guests note a convenient, central location close to I-90 and local attractions, easy to locate and handy for Niagara Falls/Buffalo area trips.
Room Quality
7.4
Generally comfortable and quiet with good beds and ground-floor options, but some rooms had issues (smell, broken TV remote, minor cleanliness problems) limiting a higher score.
Amenities
7.3
Mixed: parking and basic amenities mentioned positively, but the pool being under construction/closed and modest breakfast setup lowered the amenity experience.
Value for Money
7.8
Mixed perceptions: some call the hotel moderately priced and a good value given location and service, while a few guests felt cost was high or noted seasonal price increases.
Food and Beverage
7
Mixed to below average: several guests enjoyed the breakfast, but multiple complaints about quality, paper plates/plastic cutlery, lack of savory options and inconsistent service lowered this score.
Overall Experience
8.3
Overall favorable: many reviewers said they loved the property, would return, and praised staff and comfort; a minority of strong negatives (cleanliness/amenities issues) tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Modern Amenities
This Seneca hotel boasts free Wi-Fi, an indoor pool, and rooms with a microwave and refrigerator. The flat-screen TV, seating area, and coffee-making facilities ensure a comfortable stay.

Delicious Breakfast
Start your day right with a complimentary breakfast offering hot coffee, fresh fruit, and pastries.

Relaxation and Convenience
Guests can unwind in the hot tub, stay active in the fitness center, or utilize the business and laundry facilities. With attractions like Botanical Gardens South Park nearby, Country Inn & Suites – West Seneca is the perfect choice for your stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

pool is closed for maintence until August 31, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

7.8
Based on 950 reviews
Cleanliness: 6.2
Service: 9.6
Location: 8.8
Room Quality: 7.4
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7
Overall Experience: 8.3
T
Timothy • solo_traveller • us
7
2026-10-31 • via Nuitee
K
Karen • couple • us
8
Overnight stay
Pros:

Friendly reception staff
Conveniently located off I-90

2026-10-28 • via Nuitee
L
Luis R • extended_group • us
10
Thanks Bryan
Pros:

Bryan the front desk manager was such a kind-hearted man. It made my stay a lot better

2026-10-28 • via Nuitee
K
Kenneth • couple • us
8
2026-10-27 • via Nuitee
M
Margaret • solo_traveller • us
8
Would definitely stay again
Pros:

Great location

2026-10-26 • via Nuitee
D
Daniel • couple • us
10
2026-10-25 • via Nuitee
K
Kerrie • family_with_children • ie
8
2026-10-21 • via Nuitee
H
Henk • family_with_children • nl
8
2026-10-18 • via Nuitee
B
Brandon • solo_traveller • us
8
2026-10-17 • via Nuitee
D
Debra • couple • us
10
Fun as usual
Pros:

Comfortable and well kept. Everyone is nice

2026-10-17 • via Nuitee
L
Lyndsy • family_with_children • us
10
Wonderful
Pros:

Essentially, we’re not supposed to stay here we were supposed to stay at the M hotel, which was about 5 miles away from this location, but we booked here because the M hotel stunk like a gas leak and was disgusting and the employees were rude and they had Security everywhere very weird feeling. So we stayed here and they were absolutely amazing. Staff was awesome. No complaints at all. Loved this property.

Cons:

Everything was great nothing to complain about

2026-10-14 • via Nuitee
D
Debra • couple • us
10
Very friendly and comfortable setting
Pros:

Location

Cons:

How the price goes up bills season. lol

2026-10-12 • via Nuitee
D
Debra • couple • us
10
2026-10-12 • via Nuitee
M
maurice • solo_traveller • us
9
2026-10-12 • via Nuitee
P
Patricia • couple • us
8
Pros:

roperly

Cons:

Tv remote broken. Batteries loose and taped in. Did not work properly

2026-10-12 • via Nuitee
A
Andre • extended_group • de
8
2026-10-10 • via Nuitee
T
Timothy • couple • us
8
2026-10-09 • via Nuitee
P
Pauline • couple • us
9
Overall it was great except for the breakfast
Pros:

Clean, easy to locate

Cons:

The breakfast was not good

2026-10-07 • via Nuitee
J
John Isaac • couple • us
9
2026-10-07 • via Nuitee
A
Alison • couple • us
8
2026-09-19 • via Nuitee