Heidelberg Haus Apart Hotel

Hotels
9.1 (1851 reviews)
Los Nogales 843 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Car hire
Non-smoking throughout
Adult only
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning could be improved
Room quality varied

Categories

Cleanliness
8.63
Some reviews indicated the need for improvement in cleaning, particularly in the bathrooms.
Service
10
Staff were frequently described as friendly and helpful, contributing positively to the stay.
Location
9.6
Convenient location with easy access to transportation and attractions.
Room Quality
8.64
Room sizes varied; some guests found the rooms small or lacking certain features.
Amenities
9.09
Basic amenities were available, but some guests felt certain amenities were lacking.
Value for Money
9.12
Overall value was perceived as fair, though some guests noted cheaper alternatives nearby.
Food and Beverage
8.08
Breakfast options were limited and not as advertised, leading to a lower perception of value.
Overall Experience
9.63
Guests reported a generally positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:08

Property Description

Tranquil Self-Catering Apartments in Providencia

Luxurious Amenities: Enjoy soundproof apartments with LCD cable TVs, fully-equipped kitchens, and queen-size beds for a comfortable stay.

Convenient Location: Just a short walk from Los Leones metro station and close to Costanera Centre for shopping enthusiasts.

Exceptional Services: Benefit from daily housekeeping, tour assistance, and conference room rentals for a hassle-free experience.

Book your stay at Heidelberg Haus today for a relaxing and convenient visit to Santiago's upscale Providencia neighborhood.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

PARKING is subject to availability, there is limited space for cars.This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1851 reviews
Cleanliness: 8.63
Service: 10
Location: 9.6
Room Quality: 8.64
Amenities: 9.09
Value for Money: 9.12
Food and Beverage: 8.08
Overall Experience: 9.63
S
Stephanie • solo_traveller • de
6
Pros:

Es war eine schöne Wohnung mit guter Lage

Cons:

Wenn die Leute über mir gespült haben hat es sich angehört als würde das Haus zusammen brechen. Es ist also schlecht isoliert bzw. gar nicht. Die Schule nebenan konnte man auch perfekt hören. Somit war es leider viel zu laut in vieler Hinsicht.

2026-05-30 • via Nuitee
J
Javier • family_with_children • pe
10
Excelente
Pros:

Quiero darle las gracias a Angelita por su amable trato, atencion, buen trato y amabilidad. Me orientó y ayudó en todo momento. Lo recomiendo al 100%

2026-05-30 • via Nuitee
E
ernesto • couple • cl
10
2026-05-28 • via Nuitee
L
Luis • couple • cl
9
2026-05-28 • via Nuitee
L
Luis • solo_traveller • cl
10
2026-05-28 • via Nuitee
L
Louise • couple • fr
10
Appart hotel idéal à Santiago
Pros:

Toute l'équipe est super, le logement est nickel propre, bien équipé et avec une très bonne localisation pour un séjour prolongé à Santiago.

2026-05-27 • via Nuitee
L
Leonardo • solo_traveller • cl
10
Excelente opción en Santiago de Chile
Pros:

Muy buena ubicación a minutos caminando del metro los leones. Limpieza y amabilidad de su personal.
Bien equipado

Cons:

Nada

2026-05-27 • via Nuitee
J
Jaime • couple • cl
10
Muy limpio, tranquilo y agradable
Pros:

La limpieza, impecable. Barrio tranquilo, Instalaciones super agradables.
Tuvimos un descanzo muy agradable

Cons:

No sabría que poner

2026-05-26 • via Nuitee
P
Pineda Colmenares • solo_traveller • cl
10
2026-05-26 • via Nuitee
H
Hector • solo_traveller • cl
10
Pros:

Excelente lugar muy tranquilo

2026-05-26 • via Nuitee
J
Juani • solo_traveller • ar
9
Muy lindo hotel, en una zona cómoda y segura, el personal super atento.
Pros:

La ubicación del hotel en una zona segura, tranquila y cerca del Metro (Tobalaba y Los Leones). También tiene cerca el Mall Costancera Center que es el mas grande de todo Santiago. El hotel tiene habitaciones muy cómodas y súper equipadas para tener una excelente estadía.

Cons:

Me sorprendió que la unidad no cuente con un aire acondicionado, los primeros días hizo mucho calor y si bien contaban con un ventilador de pie, hubiese sido más cómodo tener directamente un aire acondicionado que brinde calor. Que no incluyera el desayuno con la reserva del hotel. El servicio de desayuno pago (opcional) me pareció muy caro.

2026-05-26 • via Nuitee
I
Indira • solo_traveller • br
10
Pros:

amei demais o quarto, cama confortável, wi-fi ótimo pra trabalhar, aquecedores bem quentinhos. super recomendo!

Cons:

é perto do metrô mas precisa dar uma caminhadinha de 15 min.

2026-05-25 • via Nuitee
G
Giagirardi • solo_traveller • br
8
Um charme com muito conforto
Pros:

Tudo bem estruturado para facilitar a sua estadia. A água do chuveiro é bem quente e o aquecedor funciona perfeitamente no inverno...a cama é extremamente confortável. Utensílios básicos para vc comer algo, fogão por indução, espelho grande até o chão atrás da porta do banheiro.
Localização muiito boa, numa praça.

Cons:

As cadeiras para sentar e a mesa de centro poderiam ser menores, incompatíveis com o ambiente, atrapalham muito a circulação na sala conjugada. Tirando isso é tudo perfeito!!

2026-05-24 • via Nuitee
M
maria esther ruminot hen • couple • cl
10
Lo perfecto para un día maravilloso
Pros:

Desayuno completísimo y lo puedes preparar como tu quieras

2026-05-24 • via Nuitee
J
Jarbas Matos • solo_traveller • br
9
Pros:

Apartamento limpo. Instalações boas. Sempre tem água potável. Cozinha bem equipada

Cons:

Achei um pouco longe das lojas para compras, então tem que andar uns 15 a 20 minutos ou pegar Uber

2026-05-24 • via Nuitee
G
Gabriel Alejandro • couple • cl
9
2026-05-23 • via Nuitee
D
Daniel • solo_traveller • de
10
Pros:

Superó la expectativa. Excelente lugar. Excelente la atención. Perfecto para estadías de varios días. La habitación muy cómoda y bien temperada. Todo nuevo, muy bien mantenido y muy limpio. El personal muy atento y cordial. Muy bien ubicado.

2026-05-22 • via Nuitee
D
Diego Bramajo • couple • gr
9
Muy recomendable
Pros:

Todo

2026-05-19 • via Nuitee
A
Alfredo • solo_traveller • cl
9
2026-05-18 • via Nuitee
J
JESSICA • family_with_children • cl
10
Excelente estadía y buena relación precio-calidad
Pros:

Muy tranquilo el sector, da confianza.

Cons:

Utlilicé una habitación con dos camas. Son sólo en 1 plaza, tal vez muy chicas las camas.

2026-05-18 • via Nuitee