Troutbeck Resort

Hotels
African Sun Hotels
8.6 (78 reviews)
Nyanga Road, Nyanga , Nyanga , ZW

Facilities

Meeting rooms
Front entrance ramp
Newspapers in lobby (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Beautiful views
Attentive staff
Wide range of activities
Cons:
Long check-in time
Room facilities in disrepair
Limited activities for children

Categories

Cleanliness
8.15
Standard quality for this hotel tier; some areas may require maintenance.
Service
9.15
Staff were attentive and polite, contributing to a positive experience.
Location
9.15
Beautiful scenic location with lots of local activities.
Room Quality
8.15
Rooms were acceptable but some facilities were in disrepair.
Amenities
8.65
Various activities available, though limited options for children.
Value for Money
8.65
Overall a good experience for the price, though some areas could improve.
Food and Beverage
8.15
Food was acceptable but did not stand out.
Overall Experience
8.75
A memorable stay with potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:31

Property Description

Recreational Amenities: Enjoy a day by the outdoor pool or play a match on the outdoor tennis court.

Dining Experience: Indulge in local cuisine at Beck Restaurant or sip your favorite drink at the bar/lounge.

Featured Amenities: Benefit from services like complimentary Wi-Fi, concierge assistance, and business facilities.

Book your stay at Troutbeck Resort in Nyanga for a relaxing getaway amidst stunning natural surroundings.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HRE

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.6
Based on 78 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
H
haravaagie Business Harare, Harare Province
10
Ms
Pros:

Upon arrival, the reception staff were warm and professional, and the check-in process was quick. My room was clean, spacious, and well-ventilated. The bed was comfortable, and basic amenities such as Wi-Fi, hot water, and television were available.

Meals were well prepared and served on time. The conference facilities were adequate, and the environment was quiet and suitable for the conference.

Overall, I had a pleasant stay and would recommend the hotel for both business and leisure visits. However, improving on the air conditioning should be installed.

2026-03-17 via Tripadvisor
M
makuyanah Business Harare, Harare Province
8
hebert makuyana
Pros:

the stay was enjoyable, everything was up to standard, though there was a problem with electricity which was intermittent and ultimately affected the quality of my sleep. i did not have the chance to do any activities, infact i was not inducted on the activities that i was able to partake

2026-03-13 via Tripadvisor
T
thabangnare Business Harare, Harare Province
10
Troutbeck Review - Thabang Nare
Pros:

I had an amazing stay and would love to come again this time with my family, so that they may experience your serene and peaceful environment.

2026-03-03 via Tripadvisor
H
hmusonza7 NONE Harare, Harare Province
10
Hillary Musonza
Pros:

This a must-visit place. A 13 out of 10 rating. The personnel are very friendly and the food, the accommodation is world class

2026-03-02 via Tripadvisor
A
angelaB6287KN Business Harare, Harare Province
10
Troutbeck
Pros:

The stay was good and i enjoyed the food. Please add more extra outdoor activities for both adult and children

2026-02-24 via Tripadvisor
Z
zhoubatsirai Business Masvingo Province
8
Troutbeck Hotel Review
Pros:

Generally, the hotel is in good condition. Maybe to make sure the rooms with carpets are well hooved because some of them are little bit stuffy

2026-02-22 via Tripadvisor
H
head921 Business
10
My favourite resort...
Pros:

Room 39 was luxurious. I slept like a baby. I have been coming to Trouteck for almost 40 years and I still love the service, the peace and the quiet. Keep it up!

2026-02-17 via Tripadvisor
8
80ceo Business
10
Troutbeck Nyanga
Pros:

Of the hotels in the area that are known, this is one of the best by local standards. It is endowed with magnificent surroundings in the mountains.

2026-02-09 via Tripadvisor
H
head2026 Business Bulawayo, Bulawayo Province
8
A somewhat hidden natural gem in Zimbabwe
Pros:

Loved the peace and tranquility of the destination...enjoyed the friendly service of the staff. Great venue for a business trip or family getaway.

2026-02-09 via Tripadvisor
C
cmatumbi Business
10
Troutbeck Retreat
Pros:

Excellent workation, l loved the room it was clean and warm. l l absolutely love the eastern highlands. I travelled foe work but l got time to drive around and appreciate the beautiful scenery around.

2026-01-23 via Tripadvisor
D
darlingtonc2026 Business Harare, Harare Province
10
My Visit to Troutbeck
Pros:

This is one of the best hotel and destination suitable for business and relaxing with fresh air and natural vegetation.

2026-01-22 via Tripadvisor
M
masokag6kunde NONE Harare, Harare Province
10
OPERATIONAL EXCELLENCE
Pros:

Everything was excellent and we enjoyed the experience. It is unforgettable. The food was excellent. You need to improve on the TV's and bouquets

2026-01-21 via Tripadvisor
T
Trek35355197089 NONE Harare, Harare Province
8
Back at Troutbeck
Pros:

There we were with the Chidren ready to enjoy the mountain resort, take in my Son's birthday and take out 2025. Fungai kindly organised the cake, the hotel staff sang for him at breaklast together with some friends who were also holidaying there. Housekeeping did a lovely birthday wish with rose petals on his bed and gave him a fruit bouquet. Thank you, thank you! Activities enjoyed. Pity there is a buidling that looks the part but no squash. Volleyball court needs attention. As does the a la carte menu. I am one for a hot beverage maker and what better place than in the misty environs but I didn't see it. I did see the fireworks though and had a great time joined by my Brother, some of his family and Vazukuru. It was second time around and we are not ruling out a third. it would be good though if by the time that happens, the hotel has ruled out some of the concerns here by sorting them!

2026-01-19 via Tripadvisor
T
TracyJMG Business Harare, Harare Province
10
Home from Home
Pros:

I have been visiting annually for the last 20 something years with Triathlon Zimbabwe, The service is always excellent. And it is stunningly beautiful.

2026-01-18 via Tripadvisor
C
carolpakenham47 Business Harare, Harare Province
10
Triathlon site visit
Pros:

A fantastic welcome for our team as always, thank you TBR and African Sun Hotels. Looking forward to another brilliant event in March

2026-01-18 via Tripadvisor
P
phadzirabwi NONE
8
Excellent
Pros:

The hotel is good with excellent outdoor activities. The tranquil environment makes holidaying and relaxing very easy. Highly recommended.

2026-01-06 via Tripadvisor
S
SimbaNyuke NONE Johannesburg, Greater Johannesburg, Gauteng
10
A place to recharge!
Pros:

The scenery is excellent! The peace and quite enables one to mediate and recharge. World class space for those who seek to rest whilst enjoying amazing views. This a place to visit for those who want to enjoy the best of Zimbabwe.

2026-01-05 via Tripadvisor
B
biancatsitsi NONE Harare, Harare Province
10
Favourite resort
Pros:

I enjoyed our stay at the resort. Amazing staff members, the exemplary service made our stay unforgettable.

2026-01-04 via Tripadvisor
T
tafadzwamudadi NONE Harare, Harare Province
10
Family Xmas Holiday
Pros:

We really enjoyed the scenic environment which was very relaxing and soothing after a long year. The resort staff were attentive and polite, the food was ok and the rooms too. We received a lot on information on on site and off site activities which made our stay very enjoyable and the kids enjoyed the gaming room and the swimming pool as well

2025-12-29 via Tripadvisor
D
dorothyz285 NONE
10
Stunning Location
Pros:

This is a truly beautiful scenic location with lots of local activities. The resort is immaculate with outstanding services & staff. Highly recommend!

2025-12-21 via Tripadvisor