Hotel Tonnelle New Orleans, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.6 (487 reviews)
2203 St. Charles Avenue , New Orleans , us
+1 504-522-3650

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable accommodations
Cons:
Issues with room maintenance
High parking fees
Food quality inconsistency

Categories

Cleanliness
8.24
Mixed sentiment noted; generally clean, but some reviews mentioned issues like the toilet not flushing.
Service
9.21
Consistent feedback on friendly and helpful staff enhances this score.
Location
9.25
Frequent praise for being in a great and convenient location.
Room Quality
8.2
Positive aspects highlighted, but issues with maintenance (overflowing toilets, non-working amenities) noted.
Amenities
8.23
Guests appreciated some amenities; however, missing items like fridges were mentioned.
Value for Money
8.69
Received mixed feedback; some questionable charges impacted the perception of value.
Food and Beverage
8.24
Feedback was mixed; while some enjoyed breakfast, others found food options lacking.
Overall Experience
8.71
Overall positive stays noted, with a few exceptions in service quality and room functionality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Luxurious Accommodations
Step into a world of vibrant décor and modern furnishings at Hotel Tonnelle New Orleans. Relax in style with a flat-screen TV, work desk, and coffee machine in every room.

Fitness Center
Stay active during your stay with our well-equipped fitness center. Whether you prefer cardio on elliptical machines, a run on treadmills, or strength training with weights, we have everything you need for an energizing workout.

Local Cuisine and Drinks
Indulge in the flavors of New Orleans at Seventeen Feet, our on-site restaurant offering local cuisine, coffee, beer, wine, and cocktails. Experience the true essence of the city without leaving the hotel.

Book now to experience luxury, convenience, and exceptional service at Hotel Tonnelle New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note parking fee is subject to tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.6
Based on 487 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
L
Lourdes • family_with_children • us
1
Terrible
Pros:

Lobby

Cons:

All else

2026-07-25 • via Nuitee
C
Charri • couple • us
10
2026-07-12 • via Nuitee
T
Timothy • extended_group • us
8
Pros:

Location

2026-07-08 • via Nuitee
S
Shara • couple • us
10
2026-06-28 • via Nuitee
S
Shelby • couple • us
10
Great stay, can’t wait to go again!
Pros:

So nice and well placed.

Cons:

Nothing

2026-06-25 • via Nuitee
E
Elaine Xenelis • couple • us
6
2026-06-22 • via Nuitee
Z
Zoariah • couple • us
8
Pros:

It had very spacious rooms & an appealing lobby

Cons:

There was no microwave or fridge in the room

2026-06-22 • via Nuitee
S
Stephane Grace • couple • us
10
2026-06-21 • via Nuitee
S
Stephane Grace • couple • us
10
2026-06-21 • via Nuitee
J
Jennifer • couple • us
7
Walkable for garden district and good location for downtown and French quarter via tram
Pros:

The decor and location are great, but that’s where the charm stops. There was a tram stop out front and we were given free passes for the tram (might have been leftover from a Mardi Gras promotion)

Cons:

The AC did not get cold - maaaaybe 75 - and made so many moaning and hissing noises. The room was located directly by elevator and very noisy. No breakfast that I was aware of. Valet parking we did for one night because it was open air and a rip off as it is basically a parking lot meant for guests of that hotel anyway. We parked on the street literally outside of fenced lot for the remainder of the trip

2026-06-18 • via Nuitee
S
Stella • couple • us
10
Overall I would stay here again
Pros:

Very clean and the staff was great!!!

Cons:

Over nite parking was expensive to say I stayed on the premises

2026-06-11 • via Nuitee
J
Jessica • couple • au
7
Pros:

Convenient location and helpful staff

Cons:

I had a credit charge which I assume was the security charge, which was deducted and not refunded after I checked out. I messaged the hotel as I didn’t have any room charge, but didn’t receive an answer. The charge is still there and unresolved after 3 weeks.

2026-06-01 • via Nuitee
Z
Zurkova • solo_traveller • cz
7
personal nebyl vubec prijemny, ale hotel a poloha super
Pros:

Ubytovani a pokoj super

Cons:

Depozit, ktery si byl ihned vyzadan

2026-05-29 • via Nuitee
J
Jay • solo_traveller • us
9
Pros:

Beautiful hotel, helpful and friendly staff, calm neighborhood.

Cons:

No complaints

2026-05-27 • via Nuitee
M
McGee • solo_traveller • us
9
Pros:

No answer

Cons:

No answer

2026-05-27 • via Nuitee
N
Natalie • family_with_children • us
10
True hospitality
Pros:

Phenomenally hospitable staff. Lovely room. Comfy bed. Fantastic location for us.

2026-05-26 • via Nuitee
M
Marta • couple • us
8
Great stay
Pros:

Location

Cons:

Parking

2026-05-09 • via Nuitee
J
janelleprado • Couples
8
I was worried about the hotel based on some reviews, but im glad we stayed here.
Pros:

We had a really good stay here, I was really nervous because of the reviews I had read and almost backed out, but I am so glad I didn’t.

We arrived early because we had to check out of our other hotel at 11 and the bell man took our suitcases and stored them for us and pointed us in the right direction to grab brunch on magazine Street.
The lady working the front desk was so sweet. I had asked, if possible to be in a quieter room, she was more than happy to help us with that.
She had mentioned the Wi-Fi might be spotty which I appreciated, but I still chose quiet over Wi-Fi reception since there was a two hour time difference between SF and New Orleans Orleans, we also had no issue with the Wi-Fi.
The rooms were large and spacious in the shower was extremely hot and the water pressure was good. The pillows were a tiny bit soft, since I like firm pillows, but it didn’t ruin our sleep.
This was within walking distance to so many beautiful homes, and there was a liquor store where we could buy water and sodas and alcohol and food right across the street. It got a little sketchy with the homeless late at night but we never felt unsafe. We would definitely come back again. The lobby and bar area were so unique and pretty, it was a vibe, we will have to get a drink down there next time.

2026-05-06 • via Tripadvisor
D
David • couple • us
6
Nice hotel at reasonable price but customer service could be better for reservation changes.
Pros:

Room was spacious and clean. Location in the Garden District was great.

Cons:

I tried to adjust the date of arrival on the reservation, but the hotel told me contact Booking.com and Booking.com told me to contact the hotel. I did each multiple times and got the run-around. A waste of time and was never able to adjust the reservation. The hotel never responded when contacted via the Booking.com site, and was not very helpful when reached by phone. I doubt I'd stay at the hotel again or use Booking.com unless one of them remedies the problem.

2026-04-30 • via Nuitee
B
Brian • couple • us
10
We have stayed in this bldg many times over the last 30 years! :)
Pros:

Classy

Cons:

No mini fridge

2026-04-26 • via Nuitee