Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Cons:
Poor cleanliness
Small and smelly rooms
Subpar breakfast

Categories

Cleanliness
5.55
Multiple mentions of dirtiness and outdated facilities.
Service
9.05
Staff were friendly and accommodating.
Location
9.05
Good location near shopping and restaurants.
Room Quality
5.55
Small, smelly rooms with cleanliness issues.
Amenities
7.55
Amenities like the pool were appreciated despite maintenance issues.
Value for Money
6.55
Overall value felt lacking due to cleanliness and room quality.
Food and Beverage
6.55
Breakfast was considered poor and needed improvement.
Overall Experience
7.75
Mixed experiences, with some highlights but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:27

Property Description

Luxurious Amenities and Services

Mercure Bali Nusa Dua boasts an outdoor pool, fitness center, and free WiFi, ensuring a comfortable stay. Enjoy the convenience of complimentary private parking and a daily beach shuttle for relaxation by the sea.

Comfortable and Stylish Accommodations

Experience modern non-smoking rooms with sleek décor, featuring flat-screen TVs, minibars, and en suite bathrooms with free toiletries. Some rooms offer pool views and private terraces for a touch of luxury.

Dining and Entertainment Options

Indulge in a culinary journey at the hotel's restaurant serving local and international dishes, or unwind at the lobby bar with a selection of beverages. With nearby attractions and the airport within reach, Mercure Bali Nusa Dua is your perfect getaway destination.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7.2
Based on 765 reviews
Cleanliness: 5.55
Service: 9.05
Location: 9.05
Room Quality: 5.55
Amenities: 7.55
Value for Money: 6.55
Food and Beverage: 6.55
Overall Experience: 7.75
L
Lianna • solo_traveller • fr
5
Pros:

Le cadre de l'hotel.
Personnel aimmable.
Equipement.

Cons:

Manque de serviettes, des fois fournies aprés plusieurs demandes.
La fréquence de la navette est insuffisante, une fois pas heure.

2026-08-07 • via Nuitee
T
Tamta • solo_traveller • ge
5
Pros:

The pool and restaurant area are nice. Staff is freindly and helpful.

Cons:

Room and spa not clean. Staff is friendly and professional

2026-08-06 • via Nuitee
M
Milan • solo_traveller • au
8
2026-08-05 • via Nuitee
A
Aidos • solo_traveller • kz
8
2026-07-24 • via Nuitee
S
sharinabynes • Couples • Singapore
8
Decent stay
Pros:

Had a good, value-for-money stay. WiFi was good all around the resort. Breakfast quality could be improved. Room was decent; but toilet smelt like pee and the bathroom floor is very slippery. Water pressure not so good as well.

Decent gym that opens till 9pm.

2026-07-23 • via Tripadvisor
C
Chandra • couple • au
4
It’s a cheap accommodation, very basic,good for sleep only
Pros:

Nothing

Cons:

The set up

2026-07-23 • via Nuitee
8
895janisab • Family
10
First time in Mercure
Pros:

Location is nice and the rooms very clean and tidy. The staffs so friendly. Amazing

2026-07-21 • via Tripadvisor
F
Fielding • couple • au
8
value for money
Pros:

The room was fine. Comfortable bed.

Cons:

The shower needed more volume and the tiles on the corridors need replacing in sections.

2026-07-20 • via Nuitee
N
Nusrat Jahan • family_with_children • bd
5
Not value for the money
Pros:

Staffs were good

Cons:

Breakfast. The room rate was overated

2026-07-18 • via Nuitee
J
James • couple • au
10
2026-07-11 • via Nuitee
G
Guyon • solo_traveller • au
4
Pros:

Lovely staff

Cons:

Very old, photos must have been taken 15 years ago. Hotel is run down

2026-07-07 • via Nuitee
M
MARI • solo_traveller • jp
8
コスパはgood! ビジネス滞在ならokay
Pros:

プールが大きくゆったりとできました。
シーツが気持ち良くよく眠れました。
スタッフの笑顔が良かったです。

Cons:

毎日の業務なのにタオルを忘れて設置していない。0番号に連絡しても遅い！40分位かかる。
長く滞在しましたが、朝食のレパートリーが毎日同じで飽きてしまう。
ハムが無い。

2026-07-07 • via Nuitee
C
Christian • solo_traveller • au
7
Pros:

Nice pool

Cons:

Ordered smoking room, with terrace or balcony. Had just a window

2026-07-06 • via Nuitee
F
Frank • couple • au
10
Pros:

Everything, rooms quite small but very well organised. The staff are all so friendly and helpful. Grounds are great, very peaceful and the restaurant is also very good. Excellent beach club

2026-07-03 • via Nuitee
T
Thomas • couple • gb
10
2026-06-28 • via Nuitee
I
Irena • solo_traveller • au
7
Pros:

Well priced for a quick get away

Cons:

Little run down

2026-06-28 • via Nuitee
N
Nerida • couple • au
2
Very dated and old . Pool towels thread bare. Pool had cropped tiles ( even bad for Bali ) that were unsafe .
Pros:

Somewhere to rest before flight

Cons:

Room too small for two people .

2026-06-25 • via Nuitee
K
kelly • solo_traveller • au
8
2026-06-15 • via Nuitee
S
Sonali • family_with_children • au
6
2026-06-12 • via Nuitee
B
Bola George • couple • eg
9
Facinating and Charming hotel
Pros:

Breakfast had a lot of varieties.
Facinating pool.
Staff were very polite and well trained.
Hotel provided a Shuttle bus to the beach.
Location was near to Nusa dua facilities , shops , markets , etc.. by just walking around you can reach any

Cons:

They did not decorate our room for honeymoon.
The AC dropped some drops of water on the ground.
Size of the room was very small , it was very compact.

2026-05-25 • via Nuitee