Hotel Romantica

Hotels
9.8 (578 reviews)
Chrum 21 , Zermatt , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful hosts
Clean and cozy rooms
Great location
Excellent breakfast
Cons:
None reported

Categories

Cleanliness
10
The rooms were reported to be clean and well-maintained throughout multiple reviews.
Service
10
Hosts are described as exceptionally helpful and welcoming.
Location
9.97
Multiple guests praised the convenient and beautiful location of the hotel.
Room Quality
9.51
Rooms were noted to be cozy and comfortable, even if some were small.
Amenities
9.46
Amenities were mentioned positively, including breakfast and other services.
Value for Money
9.49
Guests felt that their experience was worth the price paid, valuing the services received.
Food and Beverage
9.96
Breakfast was frequently highlighted as excellent and well-prepared.
Overall Experience
10
Overall guest experiences were unanimously positive, describing their stays as marvelous.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:33

Property Description

Tranquil Retreat in Zermatt

Garden Oasis: Hotel Romantica, nestled in a quiet location, boasts a serene garden where guests can unwind and enjoy the peaceful surroundings.

Comfort and Convenience: Each room is equipped with modern amenities including a coffee/tea maker, flat-screen cable TV, and a safety box. Most rooms feature a private balcony for guests to soak in the stunning views.

Delightful Dining: Start your day with a delicious buffet breakfast served daily. Unwind in the evening at the cosy lounge bar, perfect for relaxing after a day of exploring the nearby hiking paths and village centre.

Experience tranquility and comfort at Hotel Romantica. Book your stay now for a memorable getaway in Zermatt.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you are traveling with children, please inform the property about their number and age in advance.

Please note that the credit card used to make the booking must be presented upon check-in. Any advance refunds will be paid back to the credit card used to make the booking. If the guest is unable to present the same card used to make the booking on arrival, payment will have to be made on the spot using another card. Any extras can be paid for with another card or an alternative payment method.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Location

Guest Reviews

9.8
Based on 578 reviews
Cleanliness: 10
Service: 10
Location: 9.97
Room Quality: 9.51
Amenities: 9.46
Value for Money: 9.49
Food and Beverage: 9.96
Overall Experience: 10
J
Joan • couple • us
10
2026-08-29 • via Nuitee
A
Aaron • couple • us
10
Cozy establishment with delicious breakfast.
Pros:

The breakfast was diverse and delicious! Many options and fresh.

2026-08-29 • via Nuitee
T
Toni • couple • es
10
Pros:

Centric, familiar, molt agradable el servei!

2026-08-29 • via Nuitee
P
Peter • solo_traveller • ch
9
Pros:

Empfang, Erklärungen was in Zermatt wo ist, Einrichtung, Frühstück, Transport gratis zum Bahnhof.

2026-08-28 • via Nuitee
R
Richard • extended_group • us
10
A wonderful hotel to stay while exploring Zermatt
Pros:

Very friendly host and hostess; excellent recommendations for attractions and restaurants; beautiful front garden

Cons:

None

2026-08-27 • via Nuitee
R
Reto • solo_traveller • ch
9
Pros:

Die Besitzerin
Michelle und Thor

2026-08-25 • via Nuitee
C
Catherine • couple • ch
10
Pros:

le mazot, hutte typique pleine de charme, les fleurs, la décoration charmante, le service attentionné

2026-08-25 • via Nuitee
K
kenneth • solo_traveller • us
10
Pros:

So charming. We had a suite and it was very nice. Seperate living room a place to sit and separate bedroom. I think our favorite thing was sitting I. The balcony. The owners are wonderful.

2026-08-24 • via Nuitee
T
Toshiko • solo_traveller • jp
9
癒されました。ありがとう。
Pros:

アットホームな雰囲気、親身になって旅程を考えてくれるスタッフ。部屋も清潔でコンセントも豊富で過ごしやすかった。何より玄関アプローチのガーデニングが本当に素晴らしかった。猛暑と雨不足で他エリアのお花畑が軒並み枯れてる中、ツェルマットの街並みはどこも綺麗で、手入れの行き届いた花々に癒されました。ツェルマットを再訪できたら、必ずまた泊まりたいです。

Cons:

思い当たりません。

2026-08-23 • via Nuitee
R
Ramona • couple • ch
10
2026-08-23 • via Nuitee
A
alessandro • solo_traveller • it
10
Da rifare sicuramente
Pros:

L'hotel gli è piaciuto molto come struttura la pazienza di chi ci lavora

Cons:

Non mi è piaciuto perché tre giorni sono volati via

2026-08-22 • via Nuitee
M
Muhammad • family_with_children • ae
10
Very Good
Pros:

Very Good

Cons:

No AC or FAN

2026-08-21 • via Nuitee
K
Kamoltip • solo_traveller • us
10
2026-08-19 • via Nuitee
E
Edwin • solo_traveller • at
10
Herzliches Willkommen
Pros:

Nicht nur die Lage im Zentrum, vor allem der wunderschöne Garten und die bemühten Gastgeber. Wir wurden mit ganz besonderen Ratschlägen verwöhnt ....die wir auch dann in einmaligen Erlebnissen umsetzen konnten.
Mit einem Wort man fühlt sich wirklich als willkommener und gern gesehener Gast

Cons:

Ich wüsste nichts

2026-08-19 • via Nuitee
Q
qwnbee • solo_traveller • us
10
A gem in Zermatt
Pros:

This is a hidden gem in Zermatt. The rooms are spotless, smell wonderful and are very comfortable. It's in a great location just off the main street within walking distance to everything. The outdoor garden is beautiful. The breakfast was abundant and delicious. And the hosts are so caring and friendly. They gave great recommendations for daily hikes and shared their favorite huts for food. I can't recommend this place enough.

Cons:

I didn't like leaving this place. Seriously, there was nothing to dislike about this hotel.

2026-08-18 • via Nuitee
U
Unicorn66 • solo_traveller • ch
10
2026-08-17 • via Nuitee
C
Corrado • couple • ch
10
Romanticissimo
Pros:

l'Hotel è un gioiello, la Sigora Michèlle è gentilissima , tutto perfetto

2026-08-17 • via Nuitee
S
Sylvain • couple • fr
10
2026-08-15 • via Nuitee
A
Anton • solo_traveller • sk
10
Pros:

Hotel v cemtre v blizkosti hlavnej ulice, ale na tichom mieste. Vstup do hotela cez peknú rozkvitnutú záhradu. Privítal nás milý personál a poskytol nám informácie o zaujímavostiach Zermattu. Spokojnosť s ubytovaním a čistotou. Raňajky boli chutné. Doporučujem.

Cons:

Nemám čo vytknúť.

2026-08-15 • via Nuitee
S
Shamim Banu • solo_traveller • sg
10
Pros:

The service. Beyond expectations. The staff were so friendly

Cons:

I have nothing

2026-08-15 • via Nuitee