Hotel Romantica

Hotels
9.8 (561 reviews)
Chrum 21 , Zermatt , ch

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful hosts
Clean and cozy rooms
Great location
Excellent breakfast
Cons:
None reported

Categories

Cleanliness
10
The rooms were reported to be clean and well-maintained throughout multiple reviews.
Service
10
Hosts are described as exceptionally helpful and welcoming.
Location
9.97
Multiple guests praised the convenient and beautiful location of the hotel.
Room Quality
9.51
Rooms were noted to be cozy and comfortable, even if some were small.
Amenities
9.46
Amenities were mentioned positively, including breakfast and other services.
Value for Money
9.49
Guests felt that their experience was worth the price paid, valuing the services received.
Food and Beverage
9.96
Breakfast was frequently highlighted as excellent and well-prepared.
Overall Experience
10
Overall guest experiences were unanimously positive, describing their stays as marvelous.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:33

Property Description

Tranquil Retreat in Zermatt

Garden Oasis: Hotel Romantica, nestled in a quiet location, boasts a serene garden where guests can unwind and enjoy the peaceful surroundings.

Comfort and Convenience: Each room is equipped with modern amenities including a coffee/tea maker, flat-screen cable TV, and a safety box. Most rooms feature a private balcony for guests to soak in the stunning views.

Delightful Dining: Start your day with a delicious buffet breakfast served daily. Unwind in the evening at the cosy lounge bar, perfect for relaxing after a day of exploring the nearby hiking paths and village centre.

Experience tranquility and comfort at Hotel Romantica. Book your stay now for a memorable getaway in Zermatt.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you are traveling with children, please inform the property about their number and age in advance.

Please note that the credit card used to make the booking must be presented upon check-in. Any advance refunds will be paid back to the credit card used to make the booking. If the guest is unable to present the same card used to make the booking on arrival, payment will have to be made on the spot using another card. Any extras can be paid for with another card or an alternative payment method.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Location

Guest Reviews

9.8
Based on 561 reviews
Cleanliness: 10
Service: 10
Location: 9.97
Room Quality: 9.51
Amenities: 9.46
Value for Money: 9.49
Food and Beverage: 9.96
Overall Experience: 10
S
Shamim Banu • solo_traveller • sg
10
Pros:

The service. Beyond expectations. The staff were so friendly

Cons:

I have nothing

2026-08-15 • via Nuitee
S
Sylvain • couple • fr
10
2026-08-15 • via Nuitee
A
Anton • solo_traveller • sk
10
Pros:

Hotel v cemtre v blizkosti hlavnej ulice, ale na tichom mieste. Vstup do hotela cez peknú rozkvitnutú záhradu. Privítal nás milý personál a poskytol nám informácie o zaujímavostiach Zermattu. Spokojnosť s ubytovaním a čistotou. Raňajky boli chutné. Doporučujem.

Cons:

Nemám čo vytknúť.

2026-08-15 • via Nuitee
S
Simonetta • extended_group • it
9
Personale gentile e preparato. Camera molto bella e funzionale. Il giardino una meraviglia.
2026-08-14 • via Nuitee
R
Romain • solo_traveller • ch
10
Très bien
Pros:

Convivial

Cons:

Rien de particulier

2026-08-14 • via Nuitee
M
Mike • family_with_children • ch
10
Pros:

Die Besitzerin war sehr hilfeich und zuvorkommend.

2026-08-13 • via Nuitee
R
RYU • couple • jp
10
2026-08-13 • via Nuitee
A
Anna • solo_traveller • gb
10
I would go back to this hotel if I came again
Pros:

Wonderful staff with superb advice about how to see sights. Lovely breakfast. Very friendly. Really good atmosphere

Cons:

I wish the basin was in the bathroom rather than the room.

2026-08-13 • via Nuitee
C
Catherine • solo_traveller • fr
10
Pros:

Hôtel très bien situé, à 5 mns de la gare, en retrait de la rue principale, très calme et charmant. Accueil chaleureux, chambres très confortables, excellent petit déjeuner.

2026-08-12 • via Nuitee
J
Jeffrey • couple • us
10
A wonderful facility and a friendly atmosphere.
Pros:

They were very friendly and helpful. The location and facilities were perfect for exploring Zermatt.

Cons:

The room was a bit warm during our August stay. A fan would have been nice for sleeping.

2026-08-11 • via Nuitee
A
Alexa • couple • ch
10
2026-08-10 • via Nuitee
N
Natsuko • couple • fr
9
2026-08-10 • via Nuitee
A
Amber • couple • us
10
Hotel Romantica was everything we hoped for and more!
Pros:

The property is stunning! Every detail was lovely and felt like a true retreat. Breakfast was fantastic!! The owners were the most welcoming and generous hosts and they went out of their way to ensure we had an unforgettable stay.

Cons:

Having to leave! I have nothing negative I could say.

2026-08-08 • via Nuitee
N
Najia • solo_traveller • ch
10
Une très très jolie découverte au calme, à 2 pas de la foule et de la cohue.
Pros:

L’accueil particulièrement chaleureux. Des gérants très attentionnés, bienveillants et particulièrement sympathiques.
Très copieux petit déj.
Un jardin extraordinaire.

Cons:

Tout était impeccable !

2026-08-06 • via Nuitee
M
manuela • family_with_children • ch
9
Schönes gemütliches Hotel mit sehr viel Liebe zum Detail, sehr zuvorkommende freundliche Gastgeber
Pros:

Sehr freudliche Gastgeber, das Frühstück war sehr gut, die Zimmer waren sauber und gemütlich, auch der Garten vor dem Hotel war unglaublich schön und gepflegt,

2026-08-04 • via Nuitee
B
Berit Wold • couple • no
10
2026-08-04 • via Nuitee
M
Miya • solo_traveller • jp
10
最高でした！
Pros:

まず、外見が天国のようなプリンセスの世界みたいに素敵です。夫婦？でやられてるのか、2人とも本当にフレンドリーでなにからなにまで面倒を見てくれます。
名前をちゃんと覚えてくれて、今日は良い日になった？と一人旅で寂しくなくステイできました。
そしてなにより、清潔すきる。毎日清掃が入り綺麗にしてくれます。家具や、雰囲気もすごくセンスがよくて、朝ごはんもとてもおいしかったです。
ヨーロッパで泊まったホテルの中で一番良かったホテルです！！また泊まりたい！

Cons:

冷蔵庫がないです！！

2026-08-02 • via Nuitee
C
Costa Guedes de Melo • couple • ch
10
Pros:

Great location, food, cleanliness and hospitality from Thor, the menager

2026-08-02 • via Nuitee
A
Andrea • family_with_children • ch
8
2026-07-25 • via Nuitee
S
Stefanie • solo_traveller • de
10
2026-07-25 • via Nuitee