Hotel Den Helder

Hotels
6.7 (210 reviews)
Marsdiepstraat 2 , Den Helder , nl

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Bad food quality
High prices compared to value

Categories

Cleanliness
5.95
Overall cleanliness perception was poor; issues reported regarding hygiene and unpleasant odors.
Service
8.95
Staff were consistently described as friendly and helpful.
Location
7.45
Location noted as convenient, though surrounding issues were mentioned.
Room Quality
6.45
Rooms were generally acceptable, but several comments pointed to issues with amenities like bed comfort.
Amenities
6.95
Mixed reviews on amenities; while some were liked (bowling alley), others were lacking.
Value for Money
5.45
Complaints indicate that prices do not match the quality of the services provided.
Food and Beverage
5.95
Breakfast quality received negative feedback, especially regarding freshness of items.
Overall Experience
6.45
Overall experience noted as subpar due to several complaints, but service was a positive aspect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:21

Property Description

Experience a Relaxing Stay at Hotel Den Helder

Beautiful Winter Garden and Fun Activities
Hotel Den Helder, located near the city centre, boasts a charming winter garden, 12 bowling lanes, and a midget golf course. Guests can unwind and have a great time without leaving the premises.

Comfortable Rooms with Balconies
The well-kept hotel rooms at Hotel Den Helder offer a cozy retreat with the added bonus of a private balcony. Relax and enjoy the view after a day of exploring the city.

Delicious Dining Options and Special Care Apartments
Indulge in delectable meals at the hotel's renowned bar and restaurant. For guests with special needs, unique care apartments are available with tailored facilities. Plus, benefit from the convenience of free Wi-Fi and on-site parking.

Book your stay at Hotel Den Helder now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 8 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 13.25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 13.25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 210 reviews
Cleanliness: 5.95
Service: 8.95
Location: 7.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 5.45
Food and Beverage: 5.95
Overall Experience: 6.45
H
Hansjörg • couple • ch
7
Zufrieden, da einfach mit keinem normalen Hotel vergleichbar
Pros:

Alleinstellungsmerkmale sind Zimmer direkt an Eventhalle und die Einrichtungshegenstände in den öffentlichen Räumen mit Bowlingbahnen

Cons:

Ist schon etwas abgelegen

2026-06-21 • via Nuitee
S
Sritharan • extended_group • ch
7
2026-06-21 • via Nuitee
B
bobbyb82 • Business • Salhouse, Norfolk, East Anglia, England
4
Not my favourite
Pros:

Food was ok, room was clean shower was good, but everywhere very tired and worn almost depressing 20 30 years ago was fine

2026-06-17 • via Tripadvisor
M
Mohammadi • solo_traveller • nl
4
Cons:

Uncomfortable beds and pillows, noisy ventilation fan working whole night, poor internet which did not let me watch a football match on TV and at the end very basic breakfast which definietly doesn't worth for €16 at all.

2026-06-17 • via Nuitee
H
Harald • solo_traveller • sk
5
Ok
Pros:

Die Unterkunft ist sehr heruntergekommen aber das Personal war hilfsbereit

Cons:

Der Eingangs Bereich war ok , aber am Weg zu den Zimmern muss man durch eine Art Veranstaltungshallen die als Müllhalde, Lagerplatz fungierte

2026-06-05 • via Nuitee
J
JRK1976 • solo_traveller • de
8
2026-06-04 • via Nuitee
S
Sandra • extended_group • nl
7
Prima verblijf voor 1 nacht
Pros:

De ligging

Cons:

Wat stoffig en oubollig

2026-06-01 • via Nuitee
M
Marianne • extended_group • nl
7
2026-06-01 • via Nuitee
C
Carla • solo_traveller • nl
8
Leuk verblijf gehad
Pros:

Leuk hotel

Cons:

Niks

2026-05-26 • via Nuitee
D
Dalila • couple • es
10
2026-05-17 • via Nuitee
M
magali • solo_traveller • fr
8
2026-05-17 • via Nuitee
J
Johan • solo_traveller • be
7
Pros:

Goede ontvangst, goed ontbijt

Cons:

Wat verouderde inrichting, Kamers nogal horig, Buitenkant van het hotel nodigt niet echt uit.

2026-05-11 • via Nuitee
M
Michal • solo_traveller • pl
8
2026-05-05 • via Nuitee
A
Amit • family_with_children • nl
7
2026-05-04 • via Nuitee
N
Natascha • couple • nl
8
Pros:

Alles

Cons:

Niks

2026-04-27 • via Nuitee
M
Marleen • solo_traveller • nl
5
Cons:

Via de bowlingbaan en een feestzaal naar de hotelkamers. Gelukkig was er geen feest op het moment van mijn overnachting. Dan zou je geen oog dicht kunnen doen.
De prijs was echt veel te hoog in vergelijking met hotels in de omgeving.

2026-04-19 • via Nuitee
S
Stephane • extended_group • sa
6
Pros:

Personnel tres accueillant

Cons:

Bruyant, chambres mal insonorisées

2026-04-16 • via Nuitee
A
Adrian • couple • pl
8
2026-04-15 • via Nuitee
M
Miranda • solo_traveller • nl
5
Geen aanrader, veel te duur de kamer.
Pros:

Niets

Cons:

De ouderwetse hotelkamer, de entree en het hotel zelf.
Alsof de tijd, de jaren 70 heeft stil is blijven staan.
Heeeel veel spullen staan er op weg naar je kamer.
Je moet door/via de bowlingbanen naar je kamer..... echt wat daar allemaal staat, het ziet er niet uit.
De badkamer is netjes.
Maar de rest , echt het geld absoluut niet waard, ruim 150, 00 en dan ook nog zonder ontbijt.
De kamer rook muf en was heel warm , terwijl het buiten een graad of 11 was.

2026-04-12 • via Nuitee
K
Kerstin • solo_traveller • de
5
Pros:

Freundlich empfangen -"Zimmer sauber und auch das Bad war okay.-"das Hotel ist alt und teilweise renovierungsbedürftig!Der muffige Geruch im Zimner sehr abstoßend-"yuch durch lüften nicht besser geworden -für 1 bis 2 Nächte ok.!! Der Preis überteuert für das alte Hotel !! Frühstück war ok.der Kaffee aus dem Vollautomat WMF lecker und heiß !

Cons:

Der Muffgeruch im Zimmer -"!!!

2026-04-10 • via Nuitee