ibis Santiago Providencia

Hotels
ibis
7.6 (4519 reviews)
Av. Providencia 1187 , Santiago , cl

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Rude staff
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
7.04
Cleaning could be improved, especially in the bathrooms.
Service
7.81
Service quality varied; some staff were friendly, although there were complaints about rudeness.
Location
9.05
Great location close to metro and gastronomy options.
Room Quality
7.5
Rooms were comfortable but had issues with air conditioning and maintenance.
Amenities
7.03
Basic amenities, lack of gym and fridge visible in reviews.
Value for Money
7.99
Good cost-benefit ratio but there are concerns about additional charges.
Food and Beverage
6.54
Breakfast quality was poor and food appeared old.
Overall Experience
7.81
Overall decent experience with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:22

Property Description

Convenient Location near Metro Station
Located just 100 meters from Manuel Montt Metro Station, Ibis Santiago Providencia offers easy access to transportation, making it a convenient choice for travelers exploring Santiago.

Comfortable Rooms with Modern Amenities
The rooms at Ibis Providencia are thoughtfully decorated with wooden furnishings and equipped with heating, air conditioning, flat-screen TVs, and work desks. With private bathrooms in all rooms, guests can enjoy a comfortable stay.

Delicious Dining Options
Start your day with a full buffet breakfast featuring local ingredients or savor international cuisine at La Table Rouge Restaurant. Don't forget to unwind at the bar with a selection of drinks and cocktails.

Book your stay at Ibis Santiago Providencia for a memorable experience in Santiago.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided cost 6,000 CL$ or Peso per night and subject to availability

When traveling with pets, please note that an extra charge of 11.900 clp per pet, per night) applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CLP 4000 per day.

Location

Guest Reviews

7.6
Based on 4519 reviews
Cleanliness: 7.04
Service: 7.81
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 7.81
D
Danitza solo_traveller cl
10
Pros:

La ubicación

Cons:

Podrían poner hervidores en la habitación para poder tomar tesito

2026-06-20 via Nuitee
R
RAFAELA solo_traveller br
6
2026-06-19 via Nuitee
V
Víctor Alejandro couple cl
8
Practico
Pros:

Exquisito desayuno y la ubicación estaba cerca de nuestro objetivo, de hecho por eso hicimos la reserva en el hotel.

Cons:

Quizás un citofono para poder comunicarnos más rápido con la recepción, de hecho no tuvimos shampu en la habitación

2026-06-19 via Nuitee
D
Daniel solo_traveller cl
1
Pros:

Estaba cerca de mi destino

Cons:

La puerta del baño la de la ducha es un cristal y no funcionaba estaba ni siquiera se podría abrir básicamente significa que nunca limpiaron ese baño número dos cuando me dieron un lugar Me prestaron un cuarto para poderme bañar, pero no se me reasignó ni nada por el estilo simplemente mal y el lugar del baño donde estaba ni siquiera tenía jabón, pésimo

2026-06-17 via Nuitee
C
Castillo Castro couple cl
10
Satisfaction
Pros:

El sector

Cons:

Nada

2026-06-17 via Nuitee
C
Crystiano couple br
10
Pros:

Tidy and helpful , the breakfast is amazing and well served

Cons:

I like everything

2026-06-17 via Nuitee
D
Daniela solo_traveller cl
9
2026-06-17 via Nuitee
C
Carolina solo_traveller cl
8
Falta organización a la entrada
Pros:

Buena instalaciones salvo problema con aire acondicionado

Cons:

Que porque faltaban unos minutos para el check in, no se podía avanzar llenando papeles sino que había que esperar hasta las 15 horas justo lo que provocó una fila y mas espera para realizar el trámite.

2026-06-17 via Nuitee
C
Cardoso couple br
10
2026-06-16 via Nuitee
F
Francisco couple cl
7
Basico
2026-06-15 via Nuitee
P
paola solo_traveller cl
10
Pros:

La ubicación

Cons:

No que no había acondicionador

2026-06-15 via Nuitee
A
Aurora extended_group cl
10
Seguiré volviendo
Pros:

La ubicación

Cons:

Nada

2026-06-15 via Nuitee
W
William solo_traveller br
10
2026-06-15 via Nuitee
H
heller couple gb
2
Cons:

The staff were rude

2026-06-15 via Nuitee
J
Julio family_with_children br
10
Pros:

atendimento muito bom

Cons:

travisseiro ruins

2026-06-15 via Nuitee
L
Lisiaz solo_traveller br
8
2026-06-14 via Nuitee
V
Viviana couple cl
8
Bueno y central
Pros:

Amabilidad y es central

Cons:

Podria mejorar agregando ropa de cama mas gruesa (plumon)

2026-06-14 via Nuitee
E
Emilia Mackarenna solo_traveller cl
4
Innecesario
Pros:

Buena ubicación

Cons:

El servicio de aseo te despierta a las 09:15 am.

2026-06-13 via Nuitee
N
Nelson couple cl
10
Pros:

Ubicación

Cons:

Frío

2026-06-13 via Nuitee
J
jose antonio de solo_traveller br
9
Pros:

Localização e atendimento bons

2026-06-12 via Nuitee