Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great location and spacious rooms
Cons:
Breakfast service efficiency
Pressure for tips and feedback

Categories

Cleanliness
8.9
The hotel was noted for cleanliness, although some mentioned needing to wait for meals, typical of high-demand breakfast services.
Service
9.4
Overall, the staff was described as friendly and professional, with exceptional service.
Location
9.6
The hotel is conveniently located near key attractions and transportation.
Room Quality
9.4
Rooms were spacious, well-equipped, and thoughtfully renovated.
Amenities
8.9
Amenities were adequate but some guests mentioned limited hours for dining options.
Value for Money
8.9
While some perceived value shortcomings, the quality of service somewhat justified the price.
Food and Beverage
9.1
Food quality, particularly breakfast, received positive remarks although there were a few critiques.
Overall Experience
9.4
Guests generally felt their experience was excellent with points for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Experience the perfect blend of luxury and modern design at The Ritz-Carlton, Vienna. Each air-conditioned room and suite offers free WiFi, a flat-screen TV, and a marble bathroom with premium toiletries.

Relaxation and Wellness
Unwind at The Ritz-Carlton Spa featuring the largest indoor pool in Vienna. Enjoy spa treatments with Susanne Kaufmann products, steam baths, saunas, and a fitness room for ultimate relaxation.

Culinary Delights
Indulge in exquisite cocktails at the Atmosphere Rooftop Bar with stunning city views. Savor Austrian Dry Aged Beef at Dstrikt Steakhouse and innovative cocktails at the D-bar.

Book now to elevate your Vienna experience at The Ritz-Carlton and make unforgettable memories.

Important information:

Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access in case a club room is booked.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 120 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2184 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.6
Room Quality: 9.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 9.4
D
Deniz • couple • tr
6
2026-05-30 • via Nuitee
I
IPEK • family_with_children • tr
8
Overall, it was a good stay with kind staff, though I believe the rooms overlooking at the courtyard are quite overpric
Pros:

Perfect Location and good restaurants Inside hotel

Cons:

This is the first time I have to wait for a table at breakfast at a five star hotel. It was only for one day, it was every day. Also, the stuff doesn’t clear/clean the tables immediately after guests leave, hence the wait at the door, even though they have available tables. It also doesn’t look good when the tables at both of your side left messy / unattended after the guests leave.

2026-05-30 • via Nuitee
Özcan • family_with_children • tr
10
Süper
2026-05-29 • via Nuitee
O
Ovidiu • couple • ro
9
Un hotel bun care are nevoie de o calificare mai inalta a personalului
Pros:

Locatia, curatenia si bucataria

Cons:

Lentoarea unor angajati

2026-05-28 • via Nuitee
M
Miguel • solo_traveller • pt
10
Pros:

Atendimento 5 estrelas comodidade 5 estrelas localização 5 estrelas.

Cons:

Pequeno almoço muito bom mas a pedido o que me desagrada.

2026-05-26 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-05-26 • via Nuitee
M
MOHAMMED • couple • sa
10
Wonderful place
Pros:

Wonderful place. I enjoy every moment.
Thanks to all staff especially Ibrahim 👍

Cons:

Non

2026-05-25 • via Nuitee
I
IRO • solo_traveller • gr
9
Pros:

Πολύ άνετα δωμάτια. Ευγενικό προσωπικό.

2026-05-19 • via Nuitee
C
Cristiana • solo_traveller • br
9
2026-05-16 • via Nuitee
M
Michael • couple • br
9
2026-05-15 • via Nuitee
C
Corina Mihaela • solo_traveller • ro
10
2026-05-14 • via Nuitee
I
Ibrohim • couple • uz
9
2026-05-13 • via Nuitee
C
costel • solo_traveller • ro
9
2026-05-13 • via Nuitee
C
costel • solo_traveller • ro
9
2026-05-13 • via Nuitee
T
Tatyana • couple • uz
10
2026-05-12 • via Nuitee
Y
Yuko • couple • jp
5
コスパ悪し
Pros:

ロケーションは良かった

Cons:

スタッフの練度が全くこのクラスのホテルにあっていなかった。

2026-05-12 • via Nuitee
P
Pál • couple • hu
10
2026-05-10 • via Nuitee
D
Doina • couple • ro
9
Un hotel foarte cochet si primitor in mijlocul Vienei
Pros:

Locatia, personalul foarte prietenos.

2026-05-06 • via Nuitee
K
Katarzyna • couple • pl
6
Spodziewałam się większego profesjonalizmu
Pros:

Obsługa była bardzo uprzejma

Cons:

Moj mąż zostawił w szafie koszulę, napisałam do hotelu że chcemy ją odzyskać, jednak hotel odpowiedział, że nie znaleziono koszuli. Poprosiłam o ponowne sprawdzenie i nie dostałam już żadnej odpowiedzi.

2026-05-06 • via Nuitee
M
Mikhail • solo_traveller • de
10
2026-05-04 • via Nuitee