Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great location and spacious rooms
Cons:
Breakfast service efficiency
Pressure for tips and feedback

Categories

Cleanliness
8.9
The hotel was noted for cleanliness, although some mentioned needing to wait for meals, typical of high-demand breakfast services.
Service
9.4
Overall, the staff was described as friendly and professional, with exceptional service.
Location
9.6
The hotel is conveniently located near key attractions and transportation.
Room Quality
9.4
Rooms were spacious, well-equipped, and thoughtfully renovated.
Amenities
8.9
Amenities were adequate but some guests mentioned limited hours for dining options.
Value for Money
8.9
While some perceived value shortcomings, the quality of service somewhat justified the price.
Food and Beverage
9.1
Food quality, particularly breakfast, received positive remarks although there were a few critiques.
Overall Experience
9.4
Guests generally felt their experience was excellent with points for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Experience the perfect blend of luxury and modern design at The Ritz-Carlton, Vienna. Each air-conditioned room and suite offers free WiFi, a flat-screen TV, and a marble bathroom with premium toiletries.

Relaxation and Wellness
Unwind at The Ritz-Carlton Spa featuring the largest indoor pool in Vienna. Enjoy spa treatments with Susanne Kaufmann products, steam baths, saunas, and a fitness room for ultimate relaxation.

Culinary Delights
Indulge in exquisite cocktails at the Atmosphere Rooftop Bar with stunning city views. Savor Austrian Dry Aged Beef at Dstrikt Steakhouse and innovative cocktails at the D-bar.

Book now to elevate your Vienna experience at The Ritz-Carlton and make unforgettable memories.

Important information:

Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access in case a club room is booked.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Property Video

Guest Reviews

9.2
Based on 2257 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.6
Room Quality: 9.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 9.4
A
Adrian • couple • ro
3
O decepție
Pros:

Nimic

2026-11-07 • via Nuitee
R
Rico • couple • at
9
2026-11-07 • via Nuitee
T
Tarik • solo_traveller • tr
1
Bad stay. Zero value for money
Pros:

Nothing

Cons:

Very bad service, i had the worst room looking on backside with no view and very small one window, i asked to pay an upgrade or change the room but reception refused!!
Two choices of restaurants only with limited menu and close early, awful breakfast, i don’t advice to stay there, many other good option to stay in the city, i gave it 4 stars max. And its shame to call it ritz Carlton

2026-11-06 • via Nuitee
çakır • couple • tr
10
2026-11-03 • via Nuitee
P
Peter • couple • de
8
2026-11-01 • via Nuitee
V
Vitinamama • family_with_children • hr
10
We love it❤️
Pros:

Everything was absolutely wonderful! The staff were exceptionally friendly, welcoming, and always available 24/7. The food, the rooms, and the entire hotel were beautiful. Overall, it was a truly lovely experience, and we couldn't have asked for more. Highly recommended!

2026-11-01 • via Nuitee
C
Cengiz Emre • family_with_children • tr
10
Görüşürüz Viyana
Pros:

Konumu çok iyi arabaya ihtiyacınız yok

Cons:

Kahvaltısı bence çok zayıf, ama yurtdışında malum kahvaltı önemi çok fazla yok

2026-11-01 • via Nuitee
P
Peter • family_with_children • sk
10
2026-11-01 • via Nuitee
D
David • family_with_children • il
10
Pros:

המלון מדים האכל מעולה השרות חדרים החדרים אצמם תגיעו ומהר ממש טוב האינו מרוצים מאוד נשמח לחזור היה שקט ונוח בלילות ממליצים הגני עם משפחה של 5 הורים וילדים ביחד אז ממליצים מאוד מאוד מאןד מאוד אז מהר תגיעו

2026-10-31 • via Nuitee
E
Elena • solo_traveller • ru
10
Отличный отель с потрясающим сервисом!
Pros:

Понравилось абсолютно всё! Местоположение, уют и атмосфера, наполнение номера и самого отеля. Но самое главное, что просто покорило сердце, это отношение персонала, все очень заботливые и приветливые, ощущение, что ждали именно тебя! Это большая редкость, я была очень приятно удивлена. Также хочу отметить, что заранее персонал написал на почту вопросы о предпочтениях и пожеланиях, спросили, есть ли какой то особенный повод для нас во время поездки, а он был - день рождения. когда мы заселились, номер был потрясающе украшен воздушными шарами, были орешки, конфеты, тортик и бутылка шампанского🥳
Я не ожидала), не просила, они сами все сделали и это так подняло настроение, что я до сих пор улыбаюсь, вспоминая этот отель! Спасибо!

Cons:

Отель безупречен, единственный момент был в день выезда, мы не дождались кофе утром на завтраке, сильно торопились, при полной посадке все довольно долго, если бы были обычные кофемашины, мы бы сами все себе налили.
Но кстати завтраки тоже потрясающие, очень вкусные и сама систем заказа по меню себя оправдывает, ты заказываешь именно то, что хочешь, а не просто выбираешь из того, что есть.

2026-10-25 • via Nuitee
J
Jennifer • couple • us
9
2026-10-23 • via Nuitee
U
Ute • couple • de
9
2026-10-22 • via Nuitee
A
Anthony • couple • au
10
2026-10-20 • via Nuitee
M
Mehtap • family_with_children • tr
9
Pros:

Konumu, temizliği , konforu

Cons:

Sevilmeyecek bir şeyi yok. Segmentinin hakkını veren kalitede. Sadece telefonla odadan ulaşmada sorun vardı. Santral tam çalışmıyordu.

2026-10-18 • via Nuitee
D
Divonne • solo_traveller • de
9
Very convenient and beautiful location, kind people, hotel security could be improved.
Pros:

Great room with high ceiling and very comfortable bed. Bathroom great and temperature control good. Location perfect and beautiful right at the edge of the park. People lovely incl the breakfast experience.

Cons:

There was a second front entrance near the main entrance, but it was never attended and I was never informed that it was actually the better entrance for my room, avoiding extra sets of stairs up and down.
However, I felt a bit insecure whenever I used it as there was no security there, so anyone could enter the hotel there and access the entire building and all floors without being stopped.

2026-10-17 • via Nuitee
K
Katalin • family_with_children • hu
10
2026-10-13 • via Nuitee
E
Eungho • couple • kr
9
2026-10-13 • via Nuitee
Z
Zoltan • solo_traveller • sk
10
Pros:

ranajky a bazen -wellness

2026-10-11 • via Nuitee
R
Rico • couple • at
9
2026-10-07 • via Nuitee
G
györgy • couple • hu
10
2026-10-07 • via Nuitee