Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great location and spacious rooms
Cons:
Breakfast service efficiency
Pressure for tips and feedback

Categories

Cleanliness
8.9
The hotel was noted for cleanliness, although some mentioned needing to wait for meals, typical of high-demand breakfast services.
Service
9.4
Overall, the staff was described as friendly and professional, with exceptional service.
Location
9.6
The hotel is conveniently located near key attractions and transportation.
Room Quality
9.4
Rooms were spacious, well-equipped, and thoughtfully renovated.
Amenities
8.9
Amenities were adequate but some guests mentioned limited hours for dining options.
Value for Money
8.9
While some perceived value shortcomings, the quality of service somewhat justified the price.
Food and Beverage
9.1
Food quality, particularly breakfast, received positive remarks although there were a few critiques.
Overall Experience
9.4
Guests generally felt their experience was excellent with points for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Experience the perfect blend of luxury and modern design at The Ritz-Carlton, Vienna. Each air-conditioned room and suite offers free WiFi, a flat-screen TV, and a marble bathroom with premium toiletries.

Relaxation and Wellness
Unwind at The Ritz-Carlton Spa featuring the largest indoor pool in Vienna. Enjoy spa treatments with Susanne Kaufmann products, steam baths, saunas, and a fitness room for ultimate relaxation.

Culinary Delights
Indulge in exquisite cocktails at the Atmosphere Rooftop Bar with stunning city views. Savor Austrian Dry Aged Beef at Dstrikt Steakhouse and innovative cocktails at the D-bar.

Book now to elevate your Vienna experience at The Ritz-Carlton and make unforgettable memories.

Important information:

Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access in case a club room is booked.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 120 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2170 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.6
Room Quality: 9.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 9.4
I
IRO • solo_traveller • gr
9
Pros:

Πολύ άνετα δωμάτια. Ευγενικό προσωπικό.

2026-05-19 • via Nuitee
C
Cristiana • solo_traveller • br
9
2026-05-16 • via Nuitee
M
Michael • couple • br
9
2026-05-15 • via Nuitee
C
Corina Mihaela • solo_traveller • ro
10
2026-05-14 • via Nuitee
C
costel • solo_traveller • ro
9
2026-05-13 • via Nuitee
I
Ibrohim • couple • uz
9
2026-05-13 • via Nuitee
C
costel • solo_traveller • ro
9
2026-05-13 • via Nuitee
T
Tatyana • couple • uz
10
2026-05-12 • via Nuitee
Y
Yuko • couple • jp
5
コスパ悪し
Pros:

ロケーションは良かった

Cons:

スタッフの練度が全くこのクラスのホテルにあっていなかった。

2026-05-12 • via Nuitee
P
Pál • couple • hu
10
2026-05-10 • via Nuitee
K
Katarzyna • couple • pl
6
Spodziewałam się większego profesjonalizmu
Pros:

Obsługa była bardzo uprzejma

Cons:

Moj mąż zostawił w szafie koszulę, napisałam do hotelu że chcemy ją odzyskać, jednak hotel odpowiedział, że nie znaleziono koszuli. Poprosiłam o ponowne sprawdzenie i nie dostałam już żadnej odpowiedzi.

2026-05-06 • via Nuitee
D
Doina • couple • ro
9
Un hotel foarte cochet si primitor in mijlocul Vienei
Pros:

Locatia, personalul foarte prietenos.

2026-05-06 • via Nuitee
M
Mikhail • couple • ru
9
2026-05-04 • via Nuitee
M
Mikhail • solo_traveller • de
10
2026-05-04 • via Nuitee
A
Andrzej • solo_traveller • pl
10
2026-05-03 • via Nuitee
R
Robert • couple • us
10
Excellent hotel, staff and location
Pros:

The staff was exceptional going out of their way to be helpful. The Concierge, Oscar, went so far as to walk to a restaurant and book us a table becasue the restaurant was not answering the phone. Matthew, at the front desk, was cheerful and helpful, at one point walking with us outside of the hotel to point us in the correct walking direction. The room was ample especially by European standards as was the bathroom. We had breakfast at the hotel each morning. The selection was extensive and well prepared and even though they seemed a little short staffed the first morning they seemed to get control of the situation and the staff was very pleasant and responsive. Walking distance to all the major attractions such as the opera.

2026-05-03 • via Nuitee
T
Thomas • family_with_children • ch
9
2026-04-30 • via Nuitee
S
Safeer • extended_group • pk
9
Room was good but the club lounge staff and concierge was exceptional
Pros:

The staff and service were amazing. The club lounge staff helped us with everything.

Cons:

The property is old and you can tell in the rooms by the things

2026-04-28 • via Nuitee
K
Kuba • couple • cz
9
Pros:

vše bylo perfektní., pohodlné postele....

Cons:

chybý plátkový sýr na snídani, to je snad všechno

2026-04-26 • via Nuitee
O
Olesya • solo_traveller • ru
10
2026-04-24 • via Nuitee