Best Western Plus Bristol Hotel

Hotels
•
Best Western Plus
8.1 (5101 reviews)
69 Hristo Botev Blvd. , Sofia , BG
+359 2 980 4444

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and reception
Excellent central location (near tram/metro/train)
Spacious rooms and strong hot water/large showers
Occasional free upgrades and smooth check-in
Cons:
Outdated facilities and need for renovation
Stained carpets/moquette and at least one report of mold smell
Breakfast often described as average or poor
Noise from main road/tram and lack of complimentary bottled water

Categories

Cleanliness
6
Multiple mentions of stained carpets/moquette, mold smell in one room and inconsistent housekeeping; cleanliness is a notable weakness.
Service
9.9
Repeatedly praised: friendly, helpful reception staff, assistance with directions, upgrades and arranging airport transport; service is a strong positive.
Location
10
Consistently described as central and convenient (near tram/metro/train, easy walking to sights); location is an excellent asset.
Room Quality
7
Rooms cited as spacious and with good bathrooms/shower but also described as dated with stained carpets and some damage; mixed quality overall.
Amenities
8.2
Basic amenities generally present (hot showers, coffee/tea at breakfast, slippers provided on request); some lacking items (no complimentary bottled water) noted.
Value for Money
8.1
Mixed comments on star rating and expectations — some find it reasonable for Sofia while others feel it doesn’t merit 4 stars; rated at target overall.
Food and Beverage
6.6
Breakfast described variably as adequate by some but overall average-to-poor by several guests; quality and variety seen as an area for improvement.
Overall Experience
9
Despite maintenance and cleanliness issues, strong service and excellent location led many guests to report an overall positive stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Stylish Accommodations
The Best Western Plus Bristol Hotel offers elegant rooms equipped with a Sony LCD HD TV, individually adjustable air conditioning, and free coffee and tea facilities. The spacious bathrooms feature a shower cabin and complimentary toiletries, ensuring a comfortable stay.

Convenient Services
Guests can enjoy the convenience of excursions and ticket reservations at the concierge desk, as well as car rentals and laundry services available 24/7. The hotel's proximity to Serdika Metro Station and central attractions like Alexander Nevski Cathedral make it an ideal choice for travelers wanting to explore the city.

Traveler-Friendly Amenities
With a lobby bar, restaurant serving international cuisine, and free Wi-Fi access, the Best Western Plus Bristol Hotel offers a seamless travel experience. Additionally, the shuttle service to Sofia Airport and the nearby bus and railway stations provide added convenience for guests.

Book your stay at Best Western Plus Bristol Hotel for a memorable and hassle-free experience.

Important information:

Please note that the credit card used for prepayment of non-refundable bookings must be presented upon check-in for verification purposes. The name of the guest on the booking confirmation has to match the name of the credit card holder.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.1
Based on 5101 reviews
Cleanliness: 6
Service: 9.9
Location: 10
Room Quality: 7
Amenities: 8.2
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 9
F
Feride • family_with_children • tr
9
2026-10-31 • via Nuitee
Y
Yasemin • extended_group • tr
10
Çok rahat ettik aile oteliydi güvenli bir tatil geçirdik.
Pros:

12.00 civarı otele vardık ve odalarımızın hazır olduğunu söyleyip hemen girişimizi gerçekleştirdiler. Müsaitlikten dolayı Free upgrade uyguladılar bunun için ayrıca çok teşekkür ederiz kaldığımız süre boyunca çok rahat ettik odamızda. Sıcak suyu mükemmeldi. Yataklar yastık çok rahattı temizlik çok iyiydi. Odada terlik yoktu istedik hemen getirdiler. Kahvaltı ortalamaydı ama her şey yeterliydi. İki büyük Kahve makinesi vardı kahvaltıda hem çay hem kahve içebildik. Resepsiyondaki arkadaşlar çok yardımcı oldular ilk geldiğimizde şehiri ve tarihi yerleri haritayla anlatıp bir de bütün detayları açıkladılar, bir tane de şehrin haritasını hediye ettiler. Tam önünden kalkan 12 numaralı tramvay Vitosha Caddesi’ne iniyordu konumu çok iyiydi.( yürüyerek de gidilebilir) Dönüşte havalimanına taksimizi ayarladılar tam zamanında geldi hiçbir aksilik yaşanmadı çok teşekkürler. Yine gelsek tekrardan aynı otelde kalırız.

Cons:

Odada free su hiç yoktu. Buna şaşırdım. Hergün 0.5 su koymalarını tercih ederdim.

2026-10-31 • via Nuitee
A
Ambrogio • family_with_children • it
10
Simpatia
Pros:

La gentilezza del personale . La competenza

2026-10-31 • via Nuitee
C
CORINNE • couple • it
5
2026-10-30 • via Nuitee
D
Dan • solo_traveller • ro
7
2026-10-30 • via Nuitee
M
Margulis • family_with_children • il
9
Pros:

מיקום מעולה, נקי, ארוחת בוקר מעולה

Cons:

מאוד רועש - נמצא על כביש ראשי ושומעים את החשמליות כאילו בחדר
המזגן עובד אבל לא מקרר

2026-10-29 • via Nuitee
J
JONGPIL • couple • hu
10
2026-10-29 • via Nuitee
L
Luisa • couple • es
6
La ubicación del Hotel era bastante cómoda, pero las instalaciones eran muy muy antiguas
Pros:

Ubicación

Cons:

Antiguo

2026-10-29 • via Nuitee
A
Andriy • family_with_children • ua
9
2026-10-29 • via Nuitee
O
Oleg • solo_traveller • lv
8
Класс
Pros:

Очень прекрасно, понравилось все

Cons:

Завтрак чуток ужас, кофе плохой

2026-10-28 • via Nuitee
P
Peter • solo_traveller • au
9
Pros:

Very good front desk service. Good position - close to centre, and between bus and train station complex and centre.

2026-10-28 • via Nuitee
E
EVANGELIA • couple • gr
6
2026-10-27 • via Nuitee
S
Sakushi13 • solo_traveller • es
9
2026-10-27 • via Nuitee
C
clementina • family_with_children • ro
10
2026-10-27 • via Nuitee
L
Luigi Panarella • family_with_children • it
7
Pros:

Posizione centrale, si raggiungono monumenti e centro città a piedi. Vicino alla metro serdica. stanza grande con bagno nuovo , doccia bellissima e flusso acqua forte e caldo.

Cons:

Colazione povera, pulizia parti comuni e sala colazione superficiale.

2026-10-27 • via Nuitee
Y
Yuri • family_with_children • il
8
2026-10-27 • via Nuitee
R
Raquel • extended_group • pt
7
2026-10-27 • via Nuitee
R
Rob • solo_traveller • at
8
2026-10-26 • via Nuitee
J
Jose angel • couple • es
5
Esperaba más
Pros:

El desayuno es variado y el personal amable

Cons:

El hotel no merece 4 estrellas, las zonas comunes son antiguas y necesitan una reforma. Las fotos que aparecen para reservar no tienen nada q ver con la realidad o están hechas en otra época.

2026-10-26 • via Nuitee
T
Tomasz68 • family_with_children • pl
8
2026-10-26 • via Nuitee