Holiday Inn Express Toledo North by IHG

Hotels
•
Holiday Inn Express
7.5 (595 reviews)
5855 Hagman Road , Toledo , US
+1 419-574-0292

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location (close to Huntington Center, stores and restaurants)
Friendly/helpful staff (several mentions, including specific praise)
Good/generous breakfast kept hot and well stocked
Comfortable beds and generally comfortable rooms
Accessible/room features (fridge, wheelchair maneuverability) mentioned
Cons:
Serious cleanliness issues reported (toilet with human waste on arrival, bed bugs, used bed found)
Inconsistent housekeeping (rooms not cleaned, conditioner/shampoo mixup)
Occasional unprofessional staff behavior and check-in problems
Noise issues and wrong room types given
Amenities shortcomings (small fitness center, pool towels not supplied, some found breakfast poor by European standards)

Categories

Cleanliness
5
Multiple cleanliness problems reported (toilet with human waste on arrival, bed bugs report, used bed found on arrival, some rooms/bathrooms not cleaned; some guests did report clean rooms). Rating lowered because of severe incidents and inconsistent housekeeping.
Service
9
Generally many mentions of friendly and helpful staff (including specific praise for 'Louis' and several comments about helpful front desk), though there were notable lapses (unprofessional behavior, barefoot staff, maids arguing). Overall service sentiment is positive and frequently cited, so rating is high and slightly inflated to balance poorer cleanliness.
Location
9
Frequently described as convenient: close to Huntington Center, stores and restaurants; a few noted it is a bit removed from central activity but fine with a car. Overall clearly a strong point.
Room Quality
7
Beds frequently described as comfortable and rooms sometimes described as spacious and comfortable; however there were issues (wrong room type given, noise from outside and above, occasional used bed on arrival) so quality is mixed.
Amenities
7
Breakfast bar generally praised and rooms had useful items (fridge, toiletries), but fitness center was small, pool towels not always provided, and some guests noted poor breakfast setup (paper/plastic) compared to expectations.
Value for Money
6.5
Mixed signals: some say 'okay for the money' while others were disappointed and felt it was not good value compared to other properties. Value is slightly below target given cleanliness/service inconsistencies.
Food and Beverage
8.5
Breakfast repeatedly praised as great, well-kept and hot; a few guests found it poor by European standards (lack of vegetables, disposable dishware). Overall F&B sentiment is positive.
Overall Experience
8
Mixed but generally positive overall: many guests praised staff, breakfast, comfortable beds and location, while serious negatives around cleanliness and occasional service lapses lowered the experience for some. Net experience leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Modern Rooms with Amenities
The Holiday Inn Express Toledo North offers modern rooms with plush bedding, a work desk, cable TV, and a refrigerator. Guests can also enjoy free Wi-Fi and tea/coffee-making facilities in each room.

Convenient Facilities
Guests can start their day with a complimentary breakfast featuring hot coffee, fresh fruit, and pastries. The hotel also provides an indoor pool, fitness center, and a business center offering fax and photocopying services.

Great Location
Conveniently located near Interstate 75, this hotel is close to Raceway Park and Toledo Speedway. With dining options nearby, guests can enjoy a comfortable stay with easy access to local attractions.

Book your stay at Holiday Inn Express Toledo North for a convenient and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Location

Guest Reviews

7.5
Based on 595 reviews
Cleanliness: 5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8
C
Cindy • solo_traveller • us
7
2026-10-29 • via Nuitee
S
Sandy • extended_group • us
8
Okay hotel for the money
Pros:

Convenient location

Cons:

Toilet was filled with human waste when we got to our room

2026-10-29 • via Nuitee
K
Kim • family_with_children • us
10
Pros:

Everything

Cons:

NA

2026-10-21 • via Nuitee
R
Riker • couple • ca
8
2026-10-15 • via Nuitee
S
Sahika • couple • us
6
2026-10-13 • via Nuitee
C
Coffey • extended_group • us
10
It was refreshingly comfortable with smiles.
Pros:

Easy location from the Huntington Center
Clean. Lovely even extraordinary breakfast bar. They kept it filled and hot. Great job.
Easy to maneuver wheelchair.

Cons:

Needed more handicap spaces. At least 2 more.

2026-10-12 • via Nuitee
C
Christa • couple • ca
5
Beds are comfy but not worth the lack of quality staff
Pros:

The beds were clean and very comfy. The location was very convenient.

Cons:

The front desk staff were not professional, one was even walking around barefoot.
2 maids got in a yelling match in the lobby. It went on way too long before a supervisor stepped in.
Booked a room with 2 beds but got a room with 1 bed as they were full. Not impressed that I didn’t get what I booked. Noise from outside room and floor above was loud.

2026-10-12 • via Nuitee
N
Narvaez Linero • family_with_children • us
1
We asked for a 2 queen room in the app, got a king, went to the lobby to ask for 2 queen beds and the person at the fron
Pros:

Breakfast was really good

Cons:

It looked dirty

2026-10-12 • via Nuitee
A
Anjelica • family_with_children • us
6
Cons:

The lobby could have been cleaner, the hallways were hot and stuffy, the pool area never alphas towels and the bathroom in our room was not very clean. The complimentary conditioner bottle in the room was filled with shampoo.

2026-10-09 • via Nuitee
R
Raquel • couple • us
10
The breakfast was great
Pros:

The room was clean and comfortable

2026-10-08 • via Nuitee
H
Hayley • couple • us
1
Bed bugs made us scared to stay, we left and didn’t get our money back.
Pros:

It felt family cozy

Cons:

They had bed bugs

2026-10-07 • via Nuitee
G
Gail • family_with_children • us
10
Great service.
2026-10-07 • via Nuitee
K
Karen • extended_group • us
8
Pros:

The area had stores and restaurants close by.

Cons:

They had a lot of construction workers staying there.

2026-09-18 • via Nuitee
B
Bhushan • solo_traveller • in
3
Cons:

No cleaning.

2026-09-17 • via Nuitee
D
Denise • couple • us
9
Pros:

I thought the room was clean and comfortable and we enjoyed the breakfast. The front desk staff was helpful and friendly.

Cons:

Really can't think of anything.

2026-09-17 • via Nuitee
C
Cedric • solo_traveller • us
9
2026-09-14 • via Nuitee
D
David • extended_group • us
7
2026-09-13 • via Nuitee
L
Lucie • solo_traveller • cz
8
Na 1-2 noci v rámci přespání v pohodě. Je to dost mimo všechno dění, ale pokud máte auto a potřebujete se za rozumnou ce
Pros:

Recepční Louis byl velice přátelský.
Pokoj byl prostorný, čistý a postele velice pohodlná.
Ocenila jsem lednici na pokoji i dostatek ručníků a kvalitní mýdlo i tělove mléko značky Dove.

Cons:

Snídaně velice chudá oproti Evropským standardům.
Absolutně žádná zelenina a nádobí pouze papír a plast což bylo pro mě celkem zklamáním. Už jsem v minulosti byla v Holiday inn hotelích , ale tento měl snídani zaručeně nejhorší.

2026-09-11 • via Nuitee
L
Lawrence • solo_traveller • us
10
Pros:

The staff was super nice and the place was clean. We felt cared for. Good job!!

Cons:

The fitness center is way to small.

2026-09-10 • via Nuitee
J
Jerry • couple • us
6
Disappointed in the facility compared to other HI I have stayed in. Not a good value.for the price.
Pros:

Staff were pleasant. Common areas were well lighted and clean. Breakfast was good.

Cons:

Hotel equipment did not work well. The check-in clerk was apologetic and friendly but had to reboot his equipment multiple times and then take his card reader to another computer to get me checked in When we went to our assigned room the door was ajar and one of the beds had been used. The check-in clerk was on the same floor we were assigned moving a refrigerator out of another room. We had to go back to the lobby and he checked us in to another room on the same floor we just left. This room was rather poorly lighted but acceptable

2026-09-10 • via Nuitee