The Frangipani Royal Palace Hotel

Hotels
8.3 (1370 reviews)
#27, Street 178, Sangkat Cheychumneas , Phnom Penh , kh
+855 17 358 392

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice rooftop amenities
Cons:
Cleanliness issues
Outdated rooms
Limited breakfast options

Categories

Cleanliness
7.84
Some comments about cleanliness issues, like old and dirty bathrooms.
Service
9.11
Staff is frequently mentioned as friendly and helpful.
Location
9.35
Many reviews mention the fantastic central location near attractions.
Room Quality
7.3
Rooms described as outdated with some complaints about size and facilities.
Amenities
8.33
Positive mentions of rooftop bar and pool but some concerns about maintenance.
Value for Money
8.29
Mixed feelings about value due to room conditions but compensating features.
Food and Beverage
7.84
Breakfast options and quality said to be lacking in variety.
Overall Experience
8.31
Generally positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:24

Property Description

Rooftop Saltwater Pool and In-House Dining
Experience luxury at Frangipani Royal Palace Hotel with a rooftop saltwater pool offering stunning views of the River Front. Indulge in delicious meals at the in-house restaurant or unwind with a drink at the bar.

Convenient Location and Airport Services
Located near key attractions like The Royal Palace and Chaktomouk Conference Hall 2, our hotel offers easy access to must-see destinations. With airport transfers and shuttle services available, your travel convenience is our priority.

Elegant Rooms and Relaxation Options
Our air-conditioned rooms feature modern amenities such as a flat-screen TV and minibar. Enjoy a relaxing bath or shower in the en suite bathroom. Take advantage of our 24-hour front desk, art gallery, and spa services for a truly memorable stay.

Book now for a luxurious and convenient stay at Frangipani Royal Palace Hotel.

Important information:

Please note that no visitors are allowed in guestrooms.

Please note that guests are required to make full payment by cash in USD or credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1370 reviews
Cleanliness: 7.84
Service: 9.11
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
F
François • family_with_children • fr
10
Hôtel bien situé pour visiter Phnom Penh
Pros:

On a choisi cet hôtel au début de notre voyage.
Nous y sommes retourné pour la fin.
Pour la situation de l’hôtel, la gentillesse du personnel, le confort de la chambre, le petit déjeuner et le bar piscine sur le roof top

Cons:

Rien

2026-07-25 • via Nuitee
F
Fredjp40 • solo_traveller • fr
8
2026-07-25 • via Nuitee
J
Jean • solo_traveller • th
8
Pros:

Personnel et direction a l ecoute et tres serviable

2026-07-24 • via Nuitee
R
Renato Farias • solo_traveller • gb
10
Excellent location / Incredible staff
Pros:

The location was excellent, just meters away from the Royal Palace, National Museum, the riverside, bars and restaurants, a 7-eleven right at the corner. There's a restaurant and rooftop with live music at night. Shout out to the staff, they were amazing, everyone (reception, bar, spa, everyone). Breakfast is good. I would stay with them again million times.

Cons:

N/A

2026-07-23 • via Nuitee
P
Peter • solo_traveller • de
8
2026-07-23 • via Nuitee
I
Irene • family_with_children • ch
10
2026-07-21 • via Nuitee
C
Celine • solo_traveller • vn
6
Hôtel bien situé à pris raisonnable
Pros:

Hotel très bien situé avec une très belle vue de la piscine sur le toit

Cons:

Hotel un peu vieillissant qui mériterait un coup de jeune

2026-07-21 • via Nuitee
A
Astrid • solo_traveller • be
10
2026-07-20 • via Nuitee
P
Pierre • extended_group • fr
8
Emplacement idéal. Un personnel cordial mais des équipements vieillissants
Pros:

L’emplacement idéal en plein centre tout près de la rivière et du musée national
Le rooftop avec la vue exceptionnelle

Cons:

Des équipements un peu vieillissants tout particulièrement dans la salle de bain

2026-07-20 • via Nuitee
L
Laura • solo_traveller • mm
9
Nice place to stay
Pros:

The room was comfortable and the location is convenient for strolling around. Lots of options for dining, sightseeing, and shopping are close by. The rooftop pool has a great view. It's a nice spot for sunset.

Cons:

The room was a bit small, but it was fine for one night.

2026-07-19 • via Nuitee
A
Annemarie • solo_traveller • au
8
Wonderful stay at the Frangipani
Pros:

Very friendly and super helpful staff. Breakfast was excellent with a lot of different foods on offer from fresh fruit to warm breakfast. The room was spacious and the bed comfy. The hotel itself is excellently situated and close to many attractions or for a walk down the Mekong. I had a delightful time and would come back again.

Cons:

The hotel would benefit from a little upkeep as some of the facilities are older especially upstairs. The ambiance in the sky bar could be enhanced by taking care of the bits and pieces that are already there, such as fresh flowers/plants in vases or reprint signs to make it look more update. I would suggest putting lids on the cereal containers,, as the birds kept eating out of the cereal.

2026-07-18 • via Nuitee
N
Natasha • solo_traveller • my
8
Pros:

The staff was very helpful. The location was great because its walking distance to a lot of prominant spots. The hotel was very clean as well.

2026-07-17 • via Nuitee
B
Barry • solo_traveller • au
8
2026-07-16 • via Nuitee
R
rosana • solo_traveller • kh
10
2026-07-15 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
I always stay at this hotel when in Cambodia for work
Pros:

location perfect; nice rooms; very friendly and very helpful staff

Cons:

WIFI depends which room you are in

2026-07-14 • via Nuitee
A
ANGUS • couple • vn
8
Pros:

We stayed here many years ago and was great coming back. Nice large room with a balcony and excellent location a short walk from the river and next door to the royal palace and museum. Lovely view over the river at breakfast.

Cons:

nothing to mention

2026-07-14 • via Nuitee
G
Gail • solo_traveller • au
7
Convenient, friendly staff
Pros:

Very close to the Palace,river, street market

Cons:

Pool area was run down but pool was swimmable

2026-07-12 • via Nuitee
J
Jenny • extended_group • au
3
2026-07-12 • via Nuitee
C
Christophe • solo_traveller • ch
7
Pros:

L'emplacement idéal
La gentillesse du personnel

Cons:

Hôtel un peu fétuste

2026-07-11 • via Nuitee
M
Marc • couple • fr
9
2026-07-09 • via Nuitee