The Frangipani Royal Palace Hotel

Hotels
8.3 (1347 reviews)
#27, Street 178, Sangkat Cheychumneas , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice rooftop amenities
Cons:
Cleanliness issues
Outdated rooms
Limited breakfast options

Categories

Cleanliness
7.84
Some comments about cleanliness issues, like old and dirty bathrooms.
Service
9.11
Staff is frequently mentioned as friendly and helpful.
Location
9.35
Many reviews mention the fantastic central location near attractions.
Room Quality
7.3
Rooms described as outdated with some complaints about size and facilities.
Amenities
8.33
Positive mentions of rooftop bar and pool but some concerns about maintenance.
Value for Money
8.29
Mixed feelings about value due to room conditions but compensating features.
Food and Beverage
7.84
Breakfast options and quality said to be lacking in variety.
Overall Experience
8.31
Generally positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:24

Property Description

Rooftop Saltwater Pool and In-House Dining
Experience luxury at Frangipani Royal Palace Hotel with a rooftop saltwater pool offering stunning views of the River Front. Indulge in delicious meals at the in-house restaurant or unwind with a drink at the bar.

Convenient Location and Airport Services
Located near key attractions like The Royal Palace and Chaktomouk Conference Hall 2, our hotel offers easy access to must-see destinations. With airport transfers and shuttle services available, your travel convenience is our priority.

Elegant Rooms and Relaxation Options
Our air-conditioned rooms feature modern amenities such as a flat-screen TV and minibar. Enjoy a relaxing bath or shower in the en suite bathroom. Take advantage of our 24-hour front desk, art gallery, and spa services for a truly memorable stay.

Book now for a luxurious and convenient stay at Frangipani Royal Palace Hotel.

Important information:

Please note that no visitors are allowed in guestrooms.

Please note that guests are required to make full payment by cash in USD or credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1347 reviews
Cleanliness: 7.84
Service: 9.11
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
B
Bruno • couple • kh
1
2026-06-14 • via Nuitee
C
cristinainph • family_with_children • ph
8
Pros:

lovely boutique hotel, great staff, amazing location, great value for money

Cons:

na

2026-06-11 • via Nuitee
C
Cristina • couple • ph
10
Lovely boutique hotel in an exceptional location
Pros:

Amazing location, lovely rooms and very welcoming staff

Cons:

Na

2026-06-06 • via Nuitee
C
Christopher • couple • kh
6
Once a very nice hotel in need of renovation. Big price discount reflects its fall from grace
Pros:

Location, staff, large open stairwell, ground floor shop and general ambience, rooftop views. Good value due to heavily discounted price.

Cons:

Old plastic bath tub, shower that hits the back wall if not removed from bracket, swimming pool with algae floating in it, music choice during breakfast!

2026-06-05 • via Nuitee
M
Mathilde • solo_traveller • fr
7
Tres facile
Pros:

L emplacement et la vue

Cons:

Rien de particulier

2026-06-04 • via Nuitee
A
Alistair • couple • gb
8
2026-06-04 • via Nuitee
D
Ditzy Guy • solo_traveller • au
8
Decent place
Pros:

Nice hotel in good location, great views from the balcony, breakfast was good & lots of choices, lovely swimming pool could do with a bit of shade around the loungers

Cons:

Pigeons everywhere had to request that the balcony have the pigeon poo removed as it was everywhere, not good for one's health when it dries & then can be inhaled, fair play to the hotel it was cleaned within a couple of hours

2026-06-04 • via Nuitee
L
ladoga • solo_traveller • fr
9
Pros:

Proche palais impériaux, proche promenade au bord du fleuve,petit déjeuner correct

Cons:

RAS

2026-06-01 • via Nuitee
R
Rick • solo_traveller • au
7
Pros:

Rooftop pool, central location, staff.

Cons:

Room and hotel in general was more run down than I expected.

2026-05-31 • via Nuitee
G
Gwynn • solo_traveller • us
8
2026-05-29 • via Nuitee
P
Paul Thomas • couple • nl
8
2026-05-29 • via Nuitee
M
Michaela • solo_traveller • ch
8
Gut
2026-05-28 • via Nuitee
M
Melvyn • solo_traveller • au
8
Brilliant place.
Pros:

Location, location, location.
Royal Palace, museum, Wat Ouneum, river front, markets. All right there.

Cons:

Wall on balcony too high. (Minor grumble)

2026-05-26 • via Nuitee
S
Stuart • solo_traveller • gb
10
Pros:

The staff, pool, and sky bar are excellent, and the location is perfect opposite the Royal Palace with amazing views.

2026-05-25 • via Nuitee
M
Melvyn • solo_traveller • au
8
Pros:

Most things

Cons:

Showers

2026-05-23 • via Nuitee
P
Phillip • solo_traveller • au
10
2026-05-22 • via Nuitee
M
Martin • solo_traveller • kh
9
Pros:

Charming place in a good location.

Cons:

Nothing

2026-05-21 • via Nuitee
D
DAVID • solo_traveller • fr
9
2026-05-19 • via Nuitee
J
John • solo_traveller • gb
7
Pros:

Good location. Very pleasant staff.

Cons:

The air-conditioning in the room was very weak and poor although I was transferred to another room with a better AC.

2026-05-19 • via Nuitee
M
MARCELINO • couple • fr
8
Superbe emplacement.
Pros:

Idéalement placé dans le centre historique à deux pas du palais royal, du musée national et sur le bord du Mékong. Le personnel est très gentil, serviable. La piscine est appréciable après les visites. La terrasse au dernier étage est idéalement située. Dès le petit déjeuner on bénéficie d une vue magnifique.

Cons:

Certains équipements sont un peu vétustes au niveau des sanitaires. L air des climatiseurs ressort dans les couloirs intérieur de l hôtel.

2026-05-17 • via Nuitee