The Frangipani Royal Palace Hotel

Hotels
8.3 (1418 reviews)
#27, Street 178, Sangkat Cheychumneas , Phnom Penh , kh

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice rooftop amenities
Cons:
Cleanliness issues
Outdated rooms
Limited breakfast options

Categories

Cleanliness
7.84
Some comments about cleanliness issues, like old and dirty bathrooms.
Service
9.11
Staff is frequently mentioned as friendly and helpful.
Location
9.35
Many reviews mention the fantastic central location near attractions.
Room Quality
7.3
Rooms described as outdated with some complaints about size and facilities.
Amenities
8.33
Positive mentions of rooftop bar and pool but some concerns about maintenance.
Value for Money
8.29
Mixed feelings about value due to room conditions but compensating features.
Food and Beverage
7.84
Breakfast options and quality said to be lacking in variety.
Overall Experience
8.31
Generally positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:24

Property Description

Rooftop Saltwater Pool and In-House Dining
Experience luxury at Frangipani Royal Palace Hotel with a rooftop saltwater pool offering stunning views of the River Front. Indulge in delicious meals at the in-house restaurant or unwind with a drink at the bar.

Convenient Location and Airport Services
Located near key attractions like The Royal Palace and Chaktomouk Conference Hall 2, our hotel offers easy access to must-see destinations. With airport transfers and shuttle services available, your travel convenience is our priority.

Elegant Rooms and Relaxation Options
Our air-conditioned rooms feature modern amenities such as a flat-screen TV and minibar. Enjoy a relaxing bath or shower in the en suite bathroom. Take advantage of our 24-hour front desk, art gallery, and spa services for a truly memorable stay.

Book now for a luxurious and convenient stay at Frangipani Royal Palace Hotel.

Important information:

Please note that no visitors are allowed in guestrooms.

Please note that guests are required to make full payment by cash in USD or credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.3
Based on 1418 reviews
Cleanliness: 7.84
Service: 9.11
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
W
William Edward solo_traveller kh
10
Pros:

Have stayed many times. Helpful staff, beautiful large rooms. Wonderful breakfast!

Cons:

Pool area needs attention with broken lounge chairs, some repainting needed.

2026-08-29 via Nuitee
X
Xènia couple es
4
Suciedad
Pros:

Está bien ubicado.

Cons:

Sitio sucio, mal cuidado y dejado, en mis fotos se ve lo que mejoraba pasando una simple toalla facial.

2026-08-29 via Nuitee
E
elisabetta couple it
7
un po’ vecchiotto
Pros:

La vicinanza al Royal palace e al centro la gentilezza del personale . Albergo un po’ vecchiotto l, ma visto il costo può anche andar bene

Cons:

La blatta morta dietro al comodino

2026-08-25 via Nuitee
E
Elizabeth solo_traveller gb
10
lovely hotel, perfect location
Pros:

location perfect; staff charming, friendly and very helpful, very nice hotel,

2026-08-24 via Nuitee
R
romain couple kh
8
Very central Corect hotel
Pros:

Very good location in the center near museum and Riverside , good bed nice room with looking over the river and royal palace

Cons:

The hotel needs maintenance and upkeep.

Looks like a beat on the decline , it’s a petty was I think a very good quality

2026-08-24 via Nuitee
L
Lytzau solo_traveller dk
9
2026-08-22 via Nuitee
A
Anne Marie couple fr
10
Séjour exceptionnel
Pros:

Très bien situé , au centre près des restaurants et de la jetée , belle chambre et belle terrasse avec une vue sur le centre et le fleuve , personnel adorable et serviable .

Cons:

C était parfait

2026-08-22 via Nuitee
A
Anne couple au
8
Great place to stay for many reasons
Pros:

Have stayed here a number of times. Good breakfast and happy hour on the roof top. Lovely view from the roof. Staff are always friendly and helpful. Good central location.

2026-08-21 via Nuitee
T
Teacher Kenny solo_traveller vn
8
2026-08-20 via Nuitee
T
Tom couple ie
8
2026-08-20 via Nuitee
R
romain couple kh
8
Très bien situé confortable, bonne literie
Pros:

Très central, literie très confortable

Cons:

Il est dommage que les parties communes notamment la terrasse et le petit déjeuner soit un peu à l’abandon. Ça m’éviterait un coup de jeune

2026-08-20 via Nuitee
B
Boris couple nl
8
2026-08-18 via Nuitee
F
Fatima solo_traveller fr
10
Je recommande
Pros:

Tout

Cons:

Rien

2026-08-17 via Nuitee
S
Stefanie family_with_children de
10
Die beste Wahl in Phnom Penh❣️
Pros:

Die wohl beste Lage in Phnom Penh-super zentral
mit fantastischem Rundumflussblick vom Rooftop❣️
Alles fussläufig erreichbar- nur zu empfehlen!
Das Personal ist sehr herzlich und freundlich
und wird von der Hotelleitung besonders unterstützt.
Auch die Hotelausstattung mit den traditionellen Elementen stilsicher auf allen Ebenen verteilt-
wunderbar🌺

Cons:

Absolut nichts🇰🇭🌴

2026-08-17 via Nuitee
F
Fatima solo_traveller fr
10
Je recommande
Pros:

Tout

Cons:

Rien

2026-08-17 via Nuitee
N
Nicola Cimmino solo_traveller it
9
Pros:

Lo stile, gli arredi, l' attenzione e la cura dei dettagli

2026-08-15 via Nuitee
F
familie solo_traveller nl
10
Pros:

Great hotel, wonderful staff and very good location!

Cons:

Nothing

2026-08-14 via Nuitee
P
Penny solo_traveller gb
4
Extremely disappointing
Pros:

Check in was ok, friendly staff

Cons:

Communal areas , hallways, and stairs were filthy and dirty, stained carpets, dust and dirt.
Room floor and bathroom floor also not clean. Air con blew hot air and kept stopping.
I ordered a club sandwich on roof top bar, which was deserted, worst dry club sandwich ever, should have gone out for food.
Basin in bathroom was Painted with red paint which was chipped.
Avoid this hotel, very disappointing, there are many others at this price which are cleaner and better.

2026-08-13 via Nuitee
G
gloria couple it
7
2026-08-13 via Nuitee
G
gloria couple it
7
2026-08-13 via Nuitee