The Frangipani Royal Palace Hotel

Hotels
8.3 (1403 reviews)
#27, Street 178, Sangkat Cheychumneas , Phnom Penh , kh

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice rooftop amenities
Cons:
Cleanliness issues
Outdated rooms
Limited breakfast options

Categories

Cleanliness
7.84
Some comments about cleanliness issues, like old and dirty bathrooms.
Service
9.11
Staff is frequently mentioned as friendly and helpful.
Location
9.35
Many reviews mention the fantastic central location near attractions.
Room Quality
7.3
Rooms described as outdated with some complaints about size and facilities.
Amenities
8.33
Positive mentions of rooftop bar and pool but some concerns about maintenance.
Value for Money
8.29
Mixed feelings about value due to room conditions but compensating features.
Food and Beverage
7.84
Breakfast options and quality said to be lacking in variety.
Overall Experience
8.31
Generally positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:24

Property Description

Rooftop Saltwater Pool and In-House Dining
Experience luxury at Frangipani Royal Palace Hotel with a rooftop saltwater pool offering stunning views of the River Front. Indulge in delicious meals at the in-house restaurant or unwind with a drink at the bar.

Convenient Location and Airport Services
Located near key attractions like The Royal Palace and Chaktomouk Conference Hall 2, our hotel offers easy access to must-see destinations. With airport transfers and shuttle services available, your travel convenience is our priority.

Elegant Rooms and Relaxation Options
Our air-conditioned rooms feature modern amenities such as a flat-screen TV and minibar. Enjoy a relaxing bath or shower in the en suite bathroom. Take advantage of our 24-hour front desk, art gallery, and spa services for a truly memorable stay.

Book now for a luxurious and convenient stay at Frangipani Royal Palace Hotel.

Important information:

Please note that no visitors are allowed in guestrooms.

Please note that guests are required to make full payment by cash in USD or credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.3
Based on 1403 reviews
Cleanliness: 7.84
Service: 9.11
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
N
Nicola Cimmino solo_traveller it
9
Pros:

Lo stile, gli arredi, l' attenzione e la cura dei dettagli

2026-08-15 via Nuitee
F
familie solo_traveller nl
10
Pros:

Great hotel, wonderful staff and very good location!

Cons:

Nothing

2026-08-14 via Nuitee
P
Penny solo_traveller gb
4
Extremely disappointing
Pros:

Check in was ok, friendly staff

Cons:

Communal areas , hallways, and stairs were filthy and dirty, stained carpets, dust and dirt.
Room floor and bathroom floor also not clean. Air con blew hot air and kept stopping.
I ordered a club sandwich on roof top bar, which was deserted, worst dry club sandwich ever, should have gone out for food.
Basin in bathroom was Painted with red paint which was chipped.
Avoid this hotel, very disappointing, there are many others at this price which are cleaner and better.

2026-08-13 via Nuitee
G
gloria couple it
7
2026-08-13 via Nuitee
G
gloria couple it
7
2026-08-13 via Nuitee
G
Genevieve Agatha couple pg
6
Pros:

Stayed for 5 nights in total to and from Siem Reap and the location was excellent for the main attractions and also the staff especially Mr Sothy was extremely helpful, kind and provided excellent hospitality and services

2026-08-10 via Nuitee
V
Vinh P couple de
9
Short stay
Pros:

Great location

2026-08-10 via Nuitee
M
Michel couple hk
8
Good value for money, charming hotel, great location, great staff.....
2026-08-08 via Nuitee
W
Winnie couple gb
9
Pros:

This is our 3rd visit to Phnom Penh and our favourite hotel.
The location is great. Directly within the weekend street market and walking distance to a lot of attractions or a short ride away.
Friendly and helpful front desk staff. The room is comfortable and clean.
Good buffet breakfast with a lot of options.
Fantastic rooftop restaurant bar and pool with the spectacular views of the palace and river.

2026-08-05 via Nuitee
J
Justin couple au
10
2026-08-05 via Nuitee
C
Celine family_with_children be
8
Pros:

Nice hotel with rooftop bar/pool. The beds are comfortable.

2026-08-04 via Nuitee
J
Joanne couple au
6
Great location. just need a bit of an update.
Pros:

The pool was great although it could do with a bit of maintenance. The location was prefect.

Cons:

The balcony attached to our room was unusable. It was filthy and the outdoor bath looked like it had not been cleaned in years. The chairs on the balcony were also not suitable for sitting in.

2026-08-03 via Nuitee
A
Anna family_with_children it
7
Consigliato per la posizione e la colazione, fondamentale chiedere stanze situate dal quinto piano in su.
Pros:

Posizione e colazione

Cons:

Odore di muffa e odori sgradevoli nei piani inferiori. Ovunque moquette macchiata e vetusta.

2026-08-02 via Nuitee
M
ManojSogani Friends getaway Jaipur, Jaipur District, Rajasthan
6
Simple three star hotel
Pros:

We were a group of 22 people and stayed at this hotel for one night. It is a very basic hotel with limited facilities. The rooms were neat and clean, and the bed linen and towels were of good quality.

However, there were several drawbacks. The breakfast was quite disappointing, with almost no options for Indian vegetarians apart from some fruits. The drinking water provided in the rooms did not seem suitable, and we preferred not to use it. There were no slippers provided in the rooms, and the in-room safe was not working during our stay.

The hotel is located on a main street, which makes commuting convenient, but overall the property offers only basic amenities. It may be suitable for a short stay if you’re simply looking for a clean room, but don’t expect many facilities or a varied breakfast.

2026-07-26 via Tripadvisor
F
François family_with_children fr
10
Hôtel bien situé pour visiter Phnom Penh
Pros:

On a choisi cet hôtel au début de notre voyage.
Nous y sommes retourné pour la fin.
Pour la situation de l’hôtel, la gentillesse du personnel, le confort de la chambre, le petit déjeuner et le bar piscine sur le roof top

Cons:

Rien

2026-07-25 via Nuitee
F
Fredjp40 solo_traveller fr
8
2026-07-25 via Nuitee
J
Jean solo_traveller th
8
Pros:

Personnel et direction a l ecoute et tres serviable

2026-07-24 via Nuitee
P
Peter solo_traveller de
8
2026-07-23 via Nuitee
R
Renato Farias solo_traveller gb
10
Excellent location / Incredible staff
Pros:

The location was excellent, just meters away from the Royal Palace, National Museum, the riverside, bars and restaurants, a 7-eleven right at the corner. There's a restaurant and rooftop with live music at night. Shout out to the staff, they were amazing, everyone (reception, bar, spa, everyone). Breakfast is good. I would stay with them again million times.

Cons:

N/A

2026-07-23 via Nuitee
I
Irene family_with_children ch
10
2026-07-21 via Nuitee