Balmoral House Hotel

Hotels
7.4 (2043 reviews)
156/157 Sussex Gardens , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast hours

Categories

Cleanliness
6.93
There were mentions of some dust in rooms and some complaints about small bathrooms.
Service
7.9
The staff were described as friendly and cooperative, providing good service.
Location
8.44
The hotel is conveniently located near Paddington station, making it easy to access main areas.
Room Quality
6.39
Comments indicated that rooms were small and tight, which affected comfort.
Amenities
7.42
Basic amenities were present, although some items like the hairdryer were not functional.
Value for Money
7.88
Guests appreciated the value given the location and price.
Food and Beverage
6.93
Breakfast had a limited serving time and was sometimes crowded.
Overall Experience
7.3
Overall experience rounded to average due to mixed reviews but satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Central Location
Located in the heart of London, Balmoral House Hotel is conveniently close to major attractions such as Hyde Park, Lady Diana’s Memorial, and Kensington Gardens, making it the perfect base for exploring the city.

Comfortable Accommodation
With free Wi-Fi, satellite TV, and tea/coffee making facilities, our rooms offer a cozy retreat after a day of sightseeing. Whether you choose a room with an en suite bathroom or opt for a single room with shared facilities, we ensure a comfortable stay for all our guests.

Delicious Breakfast and Nearby Dining
Start your day with a hearty breakfast served at the hotel before heading out to explore. With a variety of dining options just a few steps away, guests can indulge in the diverse culinary scene that London has to offer.

Experience the best of London at Balmoral House Hotel. Book now for an unforgettable stay in the city.

Important information:

In order to minimize the transmission of Covid-19, the hotel will temporarily provide tea, coffee facilities in the rooms as well as biscuits, croissants and a piece of fruit per customer instead of serving breakfast in the dinning room.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

7.4
Based on 2043 reviews
Cleanliness: 6.93
Service: 7.9
Location: 8.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
H
Heike • solo_traveller • de
7
Pros:

Zentral beim Bahnhof Paddington Station. Typisch Englisches Frühstück. Personal freundlich.

2026-06-06 • via Nuitee
N
Nicolette • solo_traveller • nl
7
Basic maar prima verblijf in Londen
Pros:

Locatie vlakbij Paddington station en vlakbij Hyde Park. De kamer was prima en het bed goed. Kamer werd elke dag schoongemaakt. Hele vriendelijke jongen bij de receptie.

Cons:

Piepkleine badkamer en hele kale kamer. We zouden uitzicht op een tuin hebben maar dat was een kale muur. Op de kamer Geen haken, plankje en geen spiegel. Het ontbijt was matig, beperkt aanbod. Fijn dat er een parkeerplaats was maar die was wel 30 pond per dag en dat is zelfs voor Londen duur.

2026-06-06 • via Nuitee
M
Marcela • solo_traveller • gb
10
What a lovely place to stay in Londom, right in heart of Paddington, perfect location, clean and comfortable. Room clean
Pros:

Perfect location, lovely staff, clean and comfortable

Cons:

N/A

2026-06-06 • via Nuitee
J
Julia • solo_traveller • pl
8
Pros:

Miła obsługa i dobra lokalizacja

Cons:

Codziennie te same śniadania

2026-06-05 • via Nuitee
M
Michael • solo_traveller • de
9
2026-06-04 • via Nuitee
S
Sheila • couple • gb
7
Great location with plenty of transport, restaurants and supermarkets. Good for short stay in the capital . Clean and ti
Pros:

Staff friendly, clean, comfortable beds.

Cons:

Lots of stairs 7 flights to our room at top of house. Breakfast was adequate but pre prepared and very average x

2026-06-03 • via Nuitee
A
Amy • solo_traveller • gb
10
Great value
Pros:

Great location & value. Lovely breakfast included. Room was very clean and well equipped.

Cons:

N/a

2026-06-03 • via Nuitee
M
Matthew • solo_traveller • gb
1
There are nicer hotels in the area n the same price range
Pros:

Property was ok location size

Cons:

Single room too small and a heat trap when weather is hot.
Wouldn’t use the hotel again, because I couldn’t have guests to my room in the afternoon.

2026-06-02 • via Nuitee
D
David • solo_traveller • gb
5
Not too impressed.
Pros:

Clean hotel.
Geat location for Paddington station.
Comfy beds.
Reception staff polite and friendly.

Cons:

Fried breakfast was disgusting.Staff knocking on the door at 9am asking if i am checking out.

2026-06-01 • via Nuitee
O
Oussama • couple • fr
5
2026-06-01 • via Nuitee
F
Fanta • solo_traveller • fr
10
2026-05-31 • via Nuitee
F
Florence • solo_traveller • fr
8
Pros:

Le personnel est à l'écoute et réactif. L'emplacement de l'hôtel, à 2 min à pied de la gare de Paddington est vraiment pratique !

Cons:

La salle de bain était très petite mais fonctionnelle malgré tout.

2026-05-29 • via Nuitee
A
Anthony • couple • gb
6
A reasonable stay in an excellent location for Paddington station
Pros:

Excellent location, good communication, comfortable beds, good bathroom

Cons:

No lift, very hot on the third floor, fan provided didn’t work. Very basic breakfast

2026-05-28 • via Nuitee
M
Magdalena • family_with_children • pl
8
Byliśmy zadowoleni ,lokalizacja bardzo dobra
Pros:

Śniadania angielskie ok

Cons:

Lokalizacja super

2026-05-28 • via Nuitee
C
Catherine • couple • gb
7
The hotel is very quiet. Quite difficult access with heavy suitcases. The bathroom was tiny.
Pros:

Breakfast was fine
Selection of basic fruit, cereals and cooked
Very quickly served

Cons:

Choice of type of bread,

2026-05-28 • via Nuitee
A
Altaweel • extended_group • de
4
2026-05-27 • via Nuitee
S
Svein • couple • no
5
Cons:

Veldig enkel standard. Mislikte at vi måtte ut av hotellet og over gaten for frokost og resepsjon. Veldig enkel frokost. Manglet til og med bacon til frokost.

2026-05-27 • via Nuitee
G
Genevieve • couple • fr
5
Pros:

Situation géographique

Cons:

Les lits sont très durs et les oreillers (même avec 2 par personne très plats. Nous avons tous les deux eut beaucoup de mal à dormir et au bout de 4 nuits nous avions très mal aux épaules et au dos!!!
Entre 23 hrs et 5h-5h15 du matin le chauffage est drastiquement réduit. À tel point que nous avons dû demander une 2ieme couverture car le radiateur était froid!

2026-05-26 • via Nuitee
J
Joyce • solo_traveller • us
10
Another comfortable stay!
Pros:

Clean and great location

Cons:

I liked everything

2026-05-25 • via Nuitee
R
Rachel • solo_traveller • gb
8
2026-05-25 • via Nuitee