The Jesselton Hotel

Hotels
8.3 (451 reviews)
69, Jalan Gaya, P.O. Box 10401 , Kota Kinabalu , my
+60 88-223 333

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Comfortable Rooms
Cons:
No Parking
Limited Amenities
Inconsistent WiFi

Categories

Cleanliness
7.63
Guests mentioned clean rooms, but some concerns about maintenance in bathrooms were noted.
Service
9.1
Friendly staff remembered faces and provided a warm welcome, especially noted for special occasions.
Location
9.14
Excellent central location with access to attractions, but occasional noise from the nearby night market was mentioned.
Room Quality
8.59
Rooms were described as aesthetically beautiful and comfortable, although some issues with parking were noted.
Amenities
7.62
Limited amenities within the hotel such as no bar or café, with some functional issues reported.
Value for Money
8.58
Generally considered a good value due to location and comfort, despite some criticism of high prices for breakfast outside.
Food and Beverage
7.13
Breakfast options nearby are good, but the hotel café was noted as overpriced.
Overall Experience
8.6
Overall good experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:15

Property Description

Charming Colonial Decor
Immerse yourself in the colonial-inspired decor of Jesselton Hotel, situated in the heart of Kota Kinabalu.

Convenient Location
Explore nearby attractions such as Atkinson Clock Tower and Suria Sabah, all within walking distance from the hotel.

Modern Comforts
Relax in air-conditioned rooms equipped with amenities like a TV, marble bathroom, and minibar for a comfortable stay.

To experience the charm and convenience of Jesselton Hotel, book your stay with us now!

Important information:

Dear Valued Guests,

We wish to inform you that our hotel operational will be temporarily closed for major renovations in the Lobby area from August 29th to August 31st, 2024. During this time, we will be working to enhance our facilities and improve your future experience with us.

We apologize for any inconvenience this may cause and appreciate your understanding. We look forward to welcoming you back with an upgraded and refreshed lobby.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The Jesselton Hotel lobby (partially) will be undergoing refurbishment and extend from originally September 30th to October 14th, 2024, operating daily from 9:00am to 5:00pm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.3
Based on 451 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.6
M
MIYUKI • solo_traveller • jp
4
ジェッセントンの歴史と立地が良いホテル
Pros:

立地

Cons:

スタッフの対応は、残念。世界から、わざわざジェッセントンホテルを選んで来る顧客がいる事を理解すべきだと思う。

2026-08-15 • via Nuitee
R
Ryan • couple • us
9
Pros:

Good location next to busy Gaya street. Hotel was accommodating and let us store our bags between stays as we hiked the mountain.

2026-08-12 • via Nuitee
R
Ryan • couple • us
8
2026-08-12 • via Nuitee
J
Joanna • family_with_children • gb
9
2026-08-10 • via Nuitee
M
Monika • couple • au
9
Great value and a great location
Pros:

Super clean, great location. Internet was super fast - I was able to work without a problem. We had a couple of problems with the room when we checked in - the fridge didn’t work and one of the power points was faulty. This was resolved within the hour and got new fridge and an extension for the power point.

2026-08-02 • via Nuitee
T
Tzu-Cheng • couple • tw
7
2026-08-02 • via Nuitee
J
Jason • family_with_children • tw
10
Great style, great location.
Pros:

Great style

2026-07-23 • via Nuitee
K
Ken Yaw • couple • my
10
2026-07-21 • via Nuitee
G
Gilbert Lau • extended_group • my
8
Pros:

location is great

Cons:

There is no bidet.

2026-07-18 • via Nuitee
C
Carina • extended_group • se
6
2026-07-18 • via Nuitee
A
Andreas • family_with_children • be
9
Mooi hotel op een ideale locatie!
Pros:

Perfecte locatie voor de avond- en weekendmarkt in Kota Kinabalu. Mooi en schoon hotel.

2026-07-13 • via Nuitee
J
Jacinta • couple • sg
10
Pros:

Location was great and the massage was very good!

Cons:

Nothing

2026-07-04 • via Nuitee
P
Paul • couple • fr
9
2026-07-01 • via Nuitee
D
David • solo_traveller • de
10
2026-06-23 • via Nuitee
R
Rocher • couple • fr
10
Pros:

Bien situé

2026-06-18 • via Nuitee
F
FU BONG • couple • bn
10
Convininet & Good location.
2026-06-16 • via Nuitee
W
Wahab • solo_traveller • my
10
2026-06-10 • via Nuitee
C
Cadan • extended_group • gb
10
2026-06-06 • via Nuitee
A
asdi • solo_traveller • my
10
2026-06-05 • via Nuitee
A
Arthur William • solo_traveller • my
10
Pros:

Very condusive environment

2026-06-02 • via Nuitee