Lotus Desaru Beach Resort

Hotels
•
Independent
7.4 (5086 reviews)
Lot 1854, Jalan Desaru, Kota Tinggi, Bandar Penawar, Johor, 81930 , Bandar Penawar , MY
60-7-8842800

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Facilities

Full-service spa
Fitness facilities
Arcade/game room
Parasailing on site
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Nice for family vacation
Big and have private beach
Activities and facilities
Cons:
Food poisoning incident
Run down facilities
Poor service at the restaurant

Categories

Cleanliness
5.65
Multiple mentions of run-down facilities and related cleanliness issues.
Service
9.15
Generally positive mentions about clean rooms and acceptable service for children.
Location
9.15
Strategically located; good for families.
Room Quality
7.15
Indications of maintenance issues in rooms such as air conditioning and water heater.
Amenities
8.15
Facilities for kids were acceptable but overcrowded and not in optimal condition.
Value for Money
7.15
Expectations of a 4-star hotel not met, particularly in regards to the breakfast.
Food and Beverage
4.65
Severe issues with food quality, including food poisoning incident.
Overall Experience
8.15
Some positive aspects but overshadowed by negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Luxurious Spa and Recreational Amenities
Pamper yourself at the full-service spa or take a dip in the outdoor pool with a waterslide. You can also relax in the steam room, ensuring a rejuvenating experience during your stay.

Dining and Entertainment Options
Satisfy your cravings at the restaurant or grab some snacks at the coffee shop. With room service available and two bars/lounges to choose from, you'll always have delicious options and a delightful ambiance.

Convenient Facilities and Nearby Attractions
Benefit from amenities like complimentary wireless internet, a business center, and free self-parking. Explore nearby attractions including Desaru Beach, Tidal Wave Beach, and the Desaru Coast Adventure Waterpark mere minutes away.

Ready to indulge in a beachfront getaway at Lotus Desaru Beach Resort?

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 5086 reviews
Cleanliness: 5.65
Service: 9.15
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 4.65
Overall Experience: 8.15
N
Norbani • solo_traveller • sg
8
Pros:

The staffs are friendly n helpful...

Cons:

Our air con was leaking during our stay at room no 301 the master room. .

2026-06-19 • via Nuitee
M
Mohd • couple • my
10
2026-06-15 • via Nuitee
B
Belén • couple • es
4
Pros:

The room was clean and spacious

Cons:

Very old fashioned and the facilities were veeery old

2026-06-10 • via Nuitee
F
Fei chea • couple • my
8
2026-06-09 • via Nuitee
S
Shuba • solo_traveller • my
7
Pros:

Swimming pool

Cons:

The restaurant nice view

2026-06-09 • via Nuitee
S
Shakila • solo_traveller • my
9
2026-06-08 • via Nuitee
R
Ramya • solo_traveller • sg
8
2026-06-07 • via Nuitee
W
wong • solo_traveller • my
8
2026-06-06 • via Nuitee
W
Wong • extended_group • my
8
Pros:

房间干净整洁

Cons:

灯光太暗，洗手盆阻塞

2026-06-06 • via Nuitee
Z
ZAKIAH • solo_traveller • my
9
2026-06-05 • via Nuitee
S
Siti Kartini • solo_traveller • my
7
Pros:

water park terbaiiikkk..repeat dh cni sbb bnyk tarikan d water park.. mcm2 aktiviti yg sesuai dgn kanak2. Sarapan juga bnyk pilihan makanan.

Cons:

bantal kempis, tidak mencapai standard bantal hotel.

2026-06-05 • via Nuitee
W
Wei Ching • solo_traveller • my
6
Pros:

Water Park

Cons:

Breakfast no good

2026-06-04 • via Nuitee
M
MiniMainiMo • solo_traveller • my
10
Pros:

Everything is well from staff to facilities.. Totally satisfied for our vacation..

Cons:

Nothing

2026-06-04 • via Nuitee
H
Hazlaili • family_with_children • my
9
We really enjoyed the stay, the food & the view.
Pros:

Everything went well.

2026-06-03 • via Nuitee
M
May_Lai • solo_traveller • my
10
2026-06-03 • via Nuitee
C
Chee • solo_traveller • my
4
卫生管理差，设备老旧，热水器无法出热水。
Pros:

靠近海边，地点方便。

Cons:

酒店房间卫生管理很差，床单不干净有污渍，地上也打扫不清洁，脚底都变黑了，设施老旧，卫生间的热水器还是无法出热水的，不像4星级酒店，像3星级酒店，3点不能准时check in, 员工说没有房间，等了1小时多才有房间check in，只补偿了增加2小时check out。体验感差。

2026-06-02 • via Nuitee
N
Noorazura • solo_traveller • my
10
2026-06-02 • via Nuitee
Z
Zainab • couple • my
9
Overall I was satisfied
Pros:

The facilities and spa

Cons:

The seafood cooking not to my expectation

2026-06-02 • via Nuitee
R
ramasamy • solo_traveller • my
5
2026-06-02 • via Nuitee
L
Loy Fook • solo_traveller • my
7
Pros:

Swimming facility

Cons:

Booking for 3dsys but each day have to reconfirm our stay. A nuisance

2026-06-02 • via Nuitee