Carlton Arms Hotel

Hotels
7.2 (2443 reviews)
160 East 25th Street 2nd Floor , New York , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Coffee Shop on site
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Cleanliness problems

Categories

Cleanliness
5.23
Multiple reviews mention poor cleanliness, particularly related to bathrooms and overall upkeep.
Service
8.2
General positive sentiments about staff friendliness and attention.
Location
9.24
Numerous mentions of excellent location for visiting New York.
Room Quality
6.19
Some rooms are described as old and lacking sound isolation, affecting comfort.
Amenities
6.72
Basic amenities provided, but issues like noise and cleanliness affect perception.
Value for Money
7.18
High price for the quality of the facilities and room state.
Food and Beverage
7.43
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.4
Mixed feelings with strong points in location and service, but issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Art-Influenced Accommodations
Experience a unique stay at Carlton Arms Hotel, where each room is a canvas showcasing the creativity of artists. From murals to paintings, immerse yourself in a one-of-a-kind artistic atmosphere that sets this hotel apart.

Onsite Artbreakhotel Gallery
Indulge in the hotel's very own gallery, featuring captivating artworks that add to the charm of your stay. Explore and appreciate the diverse creations within the premises, making your visit a truly enriching cultural experience.

Convenient Location
Situated just steps away from Madison Square Park, Carlton Arms Hotel offers easy access to nearby attractions like the Museum of Public Relations and Gramercy Theatre. With a subway station in close proximity, exploring the vibrant city of Manhattan is both effortless and exciting.

Book your stay at Carlton Arms Hotel now to immerse yourself in a world where art and hospitality converge seamlessly.

Important information:

Please note that the luggage storage is available until 23:00 hours only.

Please note that prior arrangement must be made for check-in after midnight and guests must inform the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JFK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 2443 reviews
Cleanliness: 5.23
Service: 8.2
Location: 9.24
Room Quality: 6.19
Amenities: 6.72
Value for Money: 7.18
Food and Beverage: 7.43
Overall Experience: 7.4
F
Fabio • solo_traveller • br
10
A estadia foi ótima, a localização permitiu que eu aproveitasse ao máximo a cidade sem ter grande deslocamentos…
Pros:

…a acomodação tem ótima localização, região com muitas opções de lugares para comer , mercados e bares, a estrutura do hotel serviu às minhas necessidades…

2026-05-29 • via Nuitee
A
Angelina • solo_traveller • us
10
Needed a place just for the night and overall was a great
2026-05-29 • via Nuitee
D
Deonna • solo_traveller • us
1
Never again.
Pros:

N/A

Cons:

The property was not clean. The room was not done, clothes everywhere, bed not done. No light. & received attitude.

2026-05-29 • via Nuitee
A
Audrey • couple • fr
8
2026-05-28 • via Nuitee
S
Salazar • solo_traveller • ec
9
Muy bien costo beneficio
Pros:

Nos pudieron dar habitacion a las 8 am cuando llegamos eso fue espectacular

Cons:

El baño es afuera pero hay un lavamanos dentro de la habitacion asi q no hay lio

2026-05-27 • via Nuitee
C
Clive • extended_group • gb
10
Recommend this gem, much rather this and some business hotel. Great value too!
Pros:

Hotel has real character and friendly staff and cat.
Excellent value and exactly what I wanted.

Cons:

Everything was great.

2026-05-26 • via Nuitee
A
Andrea • couple • it
10
Ottimo
Pros:

Hotel molto particolare e carino. Stanza non troppo grande, ma aveva tutto quello che serviva. Posizione perfetta per girare New York a piedi oppure in metro visto che c’è una fermata a pochi minuti.

2026-05-26 • via Nuitee
M
Michaela • solo_traveller • nl
3
2026-05-26 • via Nuitee
T
Thomas • family_with_children • us
10
Pros:

Quirky place. Won’t forget it!

2026-05-25 • via Nuitee
G
Goonho • solo_traveller • us
3
2026-05-24 • via Nuitee
A
Abdellatif • solo_traveller • fr
3
L’emplacement c’est le seul avantage.
Pros:

L’emplacement et le côté pittoresques , j’ai apprécié la personne qui travaille la journée et qui a été réactif pour régler le problème de climatisation.

Cons:

Je suis resté du 13 au 24 mai et on ne m’a pas changé une seul fois les draps de ma chambre ni la nettoyer d’ailleurs . Par ailleurs l’accueil du personnel travaillant de nuit n’était pas satisfaisant .

2026-05-24 • via Nuitee
P
Patricia • family_with_children • cl
7
Pros:

Buena ubicación, cerca del metro ,barrio tranquilo, aire acondicionado, camas cómodas.

Cons:

No me gustó la cucaracha que saltó del cajón de la cómoda decimonónica de la habitación. Tenía un foco malo.

2026-05-23 • via Nuitee
K
Karina • couple • br
7
2026-05-22 • via Nuitee
M
Marcelo • solo_traveller • cl
8
Pros:

Very clean. Good neighborhood. The staff was very charming.

Cons:

There is no elevator and my bag was quite a big one -- but I was able to store it downstairs :)

2026-05-21 • via Nuitee
K
Krzysztof • couple • pl
8
Ogólnie Polecam ze względu na Położenie wszędzie Blisko, sklepy, bary, wszystko na miejscu Polecam śniadania na przeciwk
Pros:

Kot:-)

Cons:

Brak Szuszarki do włosów i zlew w pokoju

2026-05-21 • via Nuitee
L
Louis • extended_group • fr
8
Pros:

Hôtel très bien situé et pas trop cher pour quelque chose trouvé à la dernière minute. Les lits sont satisfaisants. Heureusement qu'il y avait l'air climatisé car il faisait très chaud à l'extérieur. La décoration est un peu surprenante au début mais on s'y fait (j'ai cru comprendre que chaque chambre avait son univers propre). Je recommande pour un séjour rapide !

Cons:

La salle de bain pourrait être améliorée : l'évier est dans la chambre, et la porte a une fenêtre (que nous avons cachée avec une serviette). Mais il n'y a rien de vraiment dérangeant pour un séjour bref.

2026-05-20 • via Nuitee
A
Audrey • couple • fr
9
Tout était au top
Pros:

Toutes les personnes de l’établissement de l’hôtel ont été fabuleux, nous ne parlons pas très bien anglais, ils ont pris le temps avec nous d’une gentillesse exceptionnelle

2026-05-18 • via Nuitee
E
Enrique • couple • cr
10
Bastante buena ubicación precio y amabilidad
Pros:

El personal muy amable

Cons:

Talvez que sea baño compartido

2026-05-18 • via Nuitee
S
Samuel • extended_group • it
7
Il nostro soggiorno è andato bene perché ci hanno accolto bene e la posizione è fantastica. In linea di massimo la defin
Pros:

è molto particolare all’interno, tutta decorata artisticamente e la posizione è fantastica. Il quartiere è tranquillissimo e l’ingresso da proprio su una parte della 25esima che è pedonale perché sia da un lato che dall altro si trova il Baruch College. Lo staff è super gentile e disponibile e si respira proprio una bella aria amichevole all’interno. C’è anche un bel gattone che gira per l’hotel.

Cons:

La pulizia non era il massimo, siamo arrivati il primo giorno e abbiamo trovato un materasso in mezzo al corridoio ed una forte puzza lungo lo stesso. Al decimo giorno quando siamo andati via il materasso era ancora lì e la puzza idem. La
Camera era ordinata ma da un controllo veloce si vedeva traccia di polvere qua e là. Purtroppo in una tripla non c’era armadio ma solo una cassettiera a tre cassetti uni dei quali non si apriva. Quindi poco spazio per la roba

2026-05-16 • via Nuitee
D
David • solo_traveller • gb
10
Only 2 nights but just what I wanted
Pros:

Quirky, central and exceptional value for money

Cons:

Everything fine

2026-05-16 • via Nuitee