Holiday Inn Express Harlow by IHG

Hotels
Holiday Inn Express
8 (3011 reviews)
Crown Gate Essex , Harlow , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Good location
Cons:
Cleanliness issues in bathrooms
Noise from building work

Categories

Cleanliness
7.08
Multiple reviews noted cleanliness issues, particularly in the bathroom.
Service
8.55
Most reviews praised the friendly and helpful staff.
Location
7.59
Hotel is noted to be a bit far from the city center, but close to shops.
Room Quality
8.04
Rooms were generally described as clean and spacious.
Amenities
8.07
Included basic amenities; some complaints about lack of parking.
Value for Money
8.03
Good value highlighted in reviews despite some drawbacks.
Food and Beverage
8.58
Breakfast was frequently mentioned as being good.
Overall Experience
8.05
The general sentiment was positive, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:40

Property Description

Convenient Location

Located just 25 minutes from London Stansted Airport, Holiday Inn Express Harlow is surrounded by shopping and leisure facilities, with easy access to transportation hubs like Harlow Town rail station and an adjacent bus station.

Modern Amenities

Each room boasts an en suite power shower, flat-screen TV, high-speed WiFi, and tea/coffee making facilities, ensuring a comfortable stay for every guest.

Dining and Entertainment

Enjoy a complimentary Express Start breakfast daily and savor traditional British cuisine in the evening. Unwind with a drink at the lounge bar or explore nearby dining options recommended by our friendly staff.

Ready to experience comfort and convenience at Holiday Inn Express Harlow? Book your stay now and make the most of your visit!

Important information:

Renovation work will be carried out from October 2024 to August 2026 from 08:00 to 18:00. Guests may experience some noise. Please note that the parking is not available during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 7 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3011 reviews
Cleanliness: 7.08
Service: 8.55
Location: 7.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
O
Olufemi Karunwi couple gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-07-25 via Nuitee
C
Catherine solo_traveller gb
10
Pros:

The reception staff

Cons:

The kitchen staff who were quite rude and need more training on coeliac discease

2026-07-25 via Nuitee
A
ALEXANDRA solo_traveller ie
10
2026-07-25 via Nuitee
J
Joel solo_traveller gh
8
2026-07-25 via Nuitee
K
KYRIAKOS couple cy
9
2026-07-24 via Nuitee
P
Paul solo_traveller gb
10
2026-07-23 via Nuitee
C
Chamila solo_traveller lk
10
2026-07-21 via Nuitee
S
Sandra solo_traveller gb
10
2026-07-20 via Nuitee
K
Kevin solo_traveller gb
9
Lovely hotel right in the heart of the town
Pros:

Lovely hotel, staff friendly and professional, rooms super clean and bed really comfy. Free Breakfast was good as well

Cons:

All good

2026-07-20 via Nuitee
V
Victoria solo_traveller gb
10
2026-07-20 via Nuitee
S
steven couple gb
8
Comfortable bed for the night with a good breakfast provided good value for money .
Pros:

Breakfast was plentiful and mainly of good quality,breakfast staff were helpful , tables etc were clean.

Cons:

Lower fat options could improve .Fresh fruit needed to be fresher, poached or boiled eggs and frying in low cal oil would have helped.
Reception staff were not very welcoming ,other hotels we’ve recently stayed in were noticeably more so.

2026-07-19 via Nuitee
B
Bronja couple gb
8
2026-07-19 via Nuitee
B
Bronja couple gb
8
Would recommend this hotel as easy access to the town amd lovely staff
Pros:

Staff were really lovely and helpful which makes a stay so much better. Breakfast included which was brilliant.

Cons:

No carpark and so had to leave away from the hotel. Scaffolding outside. This is all short term so wouldn’t put me off coming back, but would need the carpark open for convenience

2026-07-19 via Nuitee
A
Aminu couple gb
10
2026-07-19 via Nuitee
K
Kimberley couple gb
7
2026-07-19 via Nuitee
E
Edith solo_traveller gb
9
2026-07-18 via Nuitee
C
Claire couple ie
7
2026-07-17 via Nuitee
J
JOSE solo_traveller gb
9
Exceptional stay! Absolutely recommended.
Pros:

Pros:

Everything was fantastic! The staff was incredibly welcoming, especially Sianna at the reception, who kindly allowed me to check out at 12:00 instead of 11:00—a huge help! The rooms were spotless, quiet (no noise at all from neighboring rooms), and fully equipped with all the amenities you could need, plus great free Wi-Fi. The bathroom was perfectly clean. As for the breakfast buffet, it was incredible, super complete, and everything was delicious. The common areas and lounges were also great places to relax.

Cons:

Cons:

The only downside is the parking. It is not free and spaces are very limited (I counted only about 7 or 8 spots for the whole hotel). Luckily, I found a free spot and had no issues parking overnight, but it’s something to keep in mind.

2026-07-17 via Nuitee
S
Sally solo_traveller gb
7
2026-07-17 via Nuitee
S
Sandra solo_traveller gb
9
Pros:

Easy parking in multi storey. Nice rooms.

Cons:

Double bed was a bit small but very comfy nevertheless

2026-07-16 via Nuitee