Hotel Real Toledo by Kavia

Hotels
Kavia Hotels
8.1 (2000 reviews)
Calle 58 487 entre calle 55 y 57 Centro , Mérida , mx

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.81
Several reviews mention cleanliness issues and lack of maintenance.
Service
8.78
Staff was generally friendly, though some noted unfriendliness in the kitchen.
Location
9.32
Multiple mentions of excellent location in the city.
Room Quality
7.27
Issues with room comfort and maintenance reported.
Amenities
7.8
Basic amenities available, but some guests expected more.
Value for Money
8.26
Overall fair value considering location, despite some drawbacks.
Food and Beverage
7.31
Breakfast quality and selection were criticized.
Overall Experience
8.28
Mixed reviews but mostly positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:00

Property Description

Luxurious Accommodation
Hotel Real Toledo by Kavia, located in Mérida, offers a luxurious stay just steps away from Merida Cathedral. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and comfortable bedding, ensuring a relaxing experience for every guest.

Relaxing Outdoor Pool and Garden
Unwind by the outdoor swimming pool or take a leisurely stroll through the hotel's tranquil garden. Whether you prefer soaking up the sun or enjoying a peaceful moment surrounded by nature, Hotel Real Toledo by Kavia provides the perfect setting for relaxation.

Convenient Location and Exceptional Service
Situated near the city centre and popular attractions like Main Square, this 3-star hotel offers convenience and comfort. With a 24-hour front desk and a tour desk to assist with your travel plans, your stay at Hotel Real Toledo by Kavia is sure to be memorable.

Book your stay now at Hotel Real Toledo by Kavia for a delightful blend of luxury, comfort, and top-notch service.

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.1
Based on 2000 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.28
A
Ana B. Ruiz solo_traveller es
6
2026-07-01 via Nuitee
K
Karen solo_traveller mx
5
Pros:

La alberca limpia y de buen tamaño, aunque esta en el centro del hotel y no puedes haber ruido y con niños es difícil

Cons:

El desayuno limitado, solo. Te dan a escoger entre 2 opciones

2026-06-28 via Nuitee
1
17globetrotter couple fr
7
Pros:

Hébergement idéalement situé au coeur de la vieille ville.
Bâtiment ancien ayant du charme.
Parking ce qui est appréciable en plein centre ville.

2026-06-24 via Nuitee
R
Ruiz Gomez solo_traveller mx
9
Pros:

La ubicación, céntrico, la casa como tal muy grande, comoda. Te lleva al pasado!

Cons:

El desayuno. Falta algo de sazón. Pero adecuado. Es incluido

2026-06-23 via Nuitee
A
Angelica solo_traveller mx
10
Pros:

El servicio todos fueron muy amables

2026-06-22 via Nuitee
M
Maria extended_group es
6
Puede mejorar
Pros:

La ubicación, la piscina y que era una hacienda típica

Cons:

La limpieza dejaba que desear

2026-06-20 via Nuitee
R
Rocio solo_traveller mx
10
Pros:

El edificio

2026-06-17 via Nuitee
G
Gabriel family_with_children mx
10
2026-06-15 via Nuitee
L
Lorena couple us
5
La verdad yo no lo recomiendo y no regreso ese lugar, pues no podemos dormir bien
Pros:

El servicio excelente buena información, todo muy limpio, la comida muy sabrosa

Cons:

Había mucho ruido en la noche, como hasta las 12 de la noche no podíamos dormir

2026-06-13 via Nuitee
E
Emmanuel solo_traveller mx
9
Pros:

Las instalaciones, la limpieza y el trato en recepción.

Cons:

Es complicado usar el estacionamiento porque debes esperar.

2026-06-13 via Nuitee
B
Brenda solo_traveller us
8
2026-06-12 via Nuitee
L
Levente family_with_children hu
7
2026-06-11 via Nuitee
J
Jose Cruz couple mx
9
a gusto.
2026-06-08 via Nuitee
J
JOSE DANIEL family_with_children mx
3
No regresaré
Pros:

El precio

Cons:

Agua fría en la regadera, desayuno sin variantes, pelos en la comida

2026-06-06 via Nuitee
S
Stephen family_with_children us
9
This hacienda was a fantastic find based on its cultural location, staff, and refreshing pool
Pros:

This hotel is perfectly located within walking distance of three historic plazas with plenty of cultural events, numerous restaurants, and plenty of local shops (many with A/C). The breakfasts were well prepared for numerous dietary restrictions and taste preferences with a kids menu. The pool in the center courtyard had adequate shade most of the day, which was nice in May when the days were extremely hot. The room had A/C and was spacious. The staff was incredibly friendly and helpful. They were happy to practice their English with us while we practiced our Spanish with them. The courtyard was picturesque. Parking in a gated area across the street was available.

Cons:

We thought there was going to be a restaurant on site, but apparently they just meant there was a kitchen where they prepared breakfast (which was delicious and included in the price) with an adjacent room for dining.

2026-06-03 via Nuitee
C
Claudia Alicia solo_traveller mx
10
Excelente
Pros:

La atención de la persona se recepción

Cons:

Falta un foco a la entrada de la habitación

2026-06-03 via Nuitee
J
jose extended_group cr
8
Hotel semcillo, comodidades muy basicas
Pros:

Una casona antigua de agradable arquitectura y techos altos

Cons:

Las habitaciones muy encerradas y oscuras, muy poco espacio para poner nuestras maletas, baño en extremo pequeño y mal ventilado
Ana María muy amable en hacer recomendaciones para lugares de comer yucatecos
Hicimos el planteamiento de pasarnos a una habitación mucho más cómoda pagando la diferencia y aunque estuvo desocupada en nuestra estancia no hubo anuencia, es una lástima porque sin duda hubiéramos estado mucho mejor

2026-05-28 via Nuitee
A
Alessandro extended_group gb
8
2026-05-21 via Nuitee
A
AUDREY couple fr
8
Pros:

très bon emplacement au centre-ville avec un parking privé en face de l’hôtel réservé aux clients
5 minutes de la rue principale et 10 minutes du marché
bon petit déjeuner (à commander en cuisine le matin)
bel hôtel de style colonial, chambre petite

2026-05-19 via Nuitee
P
Parra couple co
10
2026-05-19 via Nuitee