Cusco Plaza Nazarenas

Hotels
8.3 (838 reviews)
Plaza Nazarenas N°181 , Cusco , pe

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Varied breakfast options
Cons:
Room maintenance issues
Confusion with check-in and billing
Small room sizes reported

Categories

Cleanliness
7.59
Some guests mentioned a smell in the sink and basic room conditions.
Service
8.86
Friendly and helpful staff received positive mentions across multiple reviews.
Location
9
Great location near main attractions, as noted by multiple guests.
Room Quality
7.55
Some issues with room sizes and basic amenities reported.
Amenities
8.08
Breakfast options available, but some guests expected more.
Value for Money
8.44
Generally good value as highlighted by several reviews.
Food and Beverage
8.29
Breakfast was positively mentioned with good variety.
Overall Experience
8.56
Majority of guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:42

Property Description

Charming Colonial-Style Hotel in the Heart of Cusco

Refurbished Colonial House: Experience the charm of a colonial-style house just steps away from Cusco’s Main Square. The Hostal Cusco Plaza I offers cozy rooms with free Wi-Fi and cable TV, perfect for unwinding after a day of exploring.

Comfortable and Cozy Rooms: Relax in bright and spacious rooms adorned with parquet floors and modern amenities. Enjoy the comfort of heating and private bathrooms in every room, ensuring a pleasant stay.

Convenient Amenities: Start your day with a delicious continental breakfast and savor hot beverages at the on-site coffee shop. Benefit from the 24-hour front desk assistance for tour guidance and shuttle arrangements, making your stay stress-free.

Book your stay at Hostal Cusco Plaza I for a memorable experience in the historic center of Cusco.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 838 reviews
Cleanliness: 7.59
Service: 8.86
Location: 9
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.44
Food and Beverage: 8.29
Overall Experience: 8.56
C
Catherine solo_traveller co
9
Pros:

La atención de la gente y su ubicación.

2026-06-20 via Nuitee
A
Anita couple ec
9
Pros:

La ubicación es excepcional, su personal muy bueno y atento, el desayuno variado

2026-06-19 via Nuitee
A
Ana Julissa couple cr
10
Todo espectacular el personal y las instalaciones 10/10🫰🏽💖
Pros:

Todo muy ordenado, limpio y muy céntrico

Cons:

-

2026-06-18 via Nuitee
M
Miguel solo_traveller us
10
Great location, amazing staff
Pros:

Location,staff

Cons:

Toilet water keep running all time

2026-06-17 via Nuitee
A
Ana Paula solo_traveller pt
8
2026-06-17 via Nuitee
A
Ana Paula solo_traveller pt
9
Boa relação qualidade preço no centro de cusco.
Pros:

Conforto do quarto, localização central, chá de coca disponível e duche quente. Possibilidade em deixar as malas no hotel em sala própria.

Cons:

O pequeno almoco poderia ser mais rico e diverso.

2026-06-14 via Nuitee
R
Rocio extended_group ar
10
Muy lindo el barrio en el que está ubicado , super recomendable
Pros:

El desayuno y la ubicacion , muy segura e illuminada para caminar de noche , cerca de todo , volveria sin Duda . El personal muy amable

Cons:

Nada

2026-06-14 via Nuitee
C
Cabrera Gómez solo_traveller pe
4
Buscaría otra mejor opción
Pros:

La ubicación

Cons:

El servicio de desayuno, en dos ocasiones tuve que solicitar que el personal pueda tomar mi pedido, en la última ni lo hicieron. Una noche no pudieron manejar la situación de que un pasajero en estado de ebriedad no dejaba de hacer bulla y escándalo en su habitación.

2026-06-13 via Nuitee
V
Vitoria couple br
9
Pros:

Camas confortáveis, café da manhã ótimo e o moço da recepção que nos atendeu muito simpático e prestativo. Não tivemos nenhum problema na hospedagem.

2026-06-10 via Nuitee
M
Maria Alejandra couple ar
10
2026-06-08 via Nuitee
C
CLAUDIO solo_traveller ar
7
Excelente ubicacion
Pros:

El patio interno y la ubicación. Muy amable el personal

Cons:

La habitación sin calefacción. Debes pedir en recepción

2026-06-06 via Nuitee
B
Bailon couple fi
10
Grata estancia en el centro histórico de Cusco
Pros:

La ubicación, la comodidad, la relación calidad-precio es muy buena.

Cons:

Creo que nada en particular.

2026-06-04 via Nuitee
A
Auriane da conceição dutra couple br
9
boa
Pros:

localização, quartos quentinhos

Cons:

preço alto

2026-06-04 via Nuitee
V
Vaida extended_group ae
8
Good value, great location
Pros:

The staff was very helpful for all queries, from changing rooms to towels and more. We changed from the first floor to the third floor, which was much nicer. The location is incredible, it's right in the center and is quiet.

Cons:

The triple room was quite small for three people, but it would be fine size for a couple. There was also no space or shelves to take out clothes or open suitcases. It was quite chilly in the room, even with a heater.

2026-06-03 via Nuitee
M
Maricielo couple pe
8
2026-06-01 via Nuitee
W
Winnie couple br
10
Maravilhosa, lugar incrível.
Pros:

As pessoas que trabalham no hotel são incríveis, principalmente Kevin que sempre nos atendeu com simpatia e disposição

Cons:

Horário checkout

2026-05-29 via Nuitee
J
Jean Carlo solo_traveller br
7
A acomodação é boa e a localização é muito boa. Só não peça para pegar nada do café da manhã antes do horário, extremame
Pros:

A recepção já na chegada foi ótimo com o Kevin que me ajudou. A localização do hotel não poderia ser mais perfeita também.
Apesar das áreas comuns não serem muito agradáveis, os quartos compensaram sendo modernizados mesmo em uma casa colonial como é essa que constitui o hotel.

Cons:

Falando em casa colonial, esse acaba sendo também um problema já que o hotel não tem elevador e se você tiver no último andar, mesmo com os funcionários te ajudando a subir, uma hora você precisa descer certo? 😂

Também tem a questão de que eles não antecipam o café da manhã, mesmo um pão ou uma fruta ou qualquer coisa. Precisei fazer o check-out às 6h00 da manhã e o café da manhã começava às 6h30 e quando eu pedi para pegar algo lá, a funcionária inclusive desligou a luz e disse que não tinha nada apesar de ter começado a montar o café. Achei deselegante. Mas era regra. 💁🏻

2026-05-29 via Nuitee
M
Maria Clara solo_traveller co
10
Pros:

Muy cómodo

Cons:

Todo me gustó

2026-05-29 via Nuitee
R
Raúl solo_traveller pe
9
Pros:

El hotel ofrece lo que corresponde a un hotel de du categoría en una ubicación excelente. El personl muy amable. La atmósfera muy agradable

Cons:

En el anuncio dice balcón, pero solo es una ventana con una vista panorámica

2026-05-26 via Nuitee
M
Michael solo_traveller pe
9
Clean, comfortable and central.
Pros:

Clean and central. Good value for money.

2026-05-23 via Nuitee