Hotel Cusco Plaza Saphi

Hotels
7.9 (289 reviews)
Calle Saphi 486 , Cusco , pe

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Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Nice breakfast options
Cons:
Cleanliness issues
Poor breakfast quality
Service at reception disappointing

Categories

Cleanliness
6.79
Several reviews mentioned cleanliness issues, such as finding dirty glasses and unclean beds, indicating a below-average standard.
Service
8.76
The staff was highlighted as friendly and helpful, making the service experience generally positive.
Location
9.3
Many reviews noted the excellent location, being close to major sights and very strategic.
Room Quality
7.75
Rooms were described as comfortable and visually appealing, although there were some issues reported.
Amenities
7.28
Basic amenities were available; however, breakfast was criticized for being poor and lacking options.
Value for Money
8.24
The cost-to-benefit ratio was reported as good, despite some concerns about quality.
Food and Beverage
6.79
Mixed feelings about breakfast quality and options; some guests found it lacking.
Overall Experience
8.26
Most guests had positive experiences despite a few issues, suggesting a satisfactory visit overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:52

Property Description

Charming Colonial-Style House
Hotel Cusco Plaza Saphi, located in Cusco, is a charming 18th Century colonial-style house just a short walk from the Main Square. The rooms, adorned with stylish wooden furnishings, offer free Wi-Fi, cable TV, heating, and private bathrooms.

Delicious Breakfast and Coffee Shop
Start your day with an American breakfast provided daily at the hotel. Craving a hot beverage or snack later? Head to the on-site coffee shop for a quick treat.

Convenient Location
Situated only 3 minutes from the historic center and 5 km from Velasco Astete Airport, Hotel Cusco Plaza Saphi offers both comfort and convenience for your stay in Cusco.

Book your stay at Hotel Cusco Plaza Saphi now and experience the perfect blend of colonial charm and modern amenities.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

7.9
Based on 289 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 8.26
P
PILAR • solo_traveller • pe
8
calida
Pros:

la ubicacion

Cons:

me toco una habitacion que entraba el frio por la rendija de la puerta (abajo) considero que, deben mejorar eso para que no entre el frío

2026-08-27 • via Nuitee
H
Herrera • extended_group • cr
9
Pros:

Me gustó la ubicación y la relación calidad-precio. El personal muy amable. Las habitaciones cuentan con lo necesario.
El desayuno podría ser un poco más variado.

Cons:

El desayuno.

2026-08-25 • via Nuitee
Y
Yesenia • solo_traveller • cl
10
Cómodo tranquilo buena ubicación
Pros:

Limpieza y silencio

2026-08-25 • via Nuitee
G
GLORIA • couple • es
6
Pros:

La Ubicación

2026-08-23 • via Nuitee
J
JIBAJA MAZA • extended_group • pe
10
2026-08-17 • via Nuitee
P
Paola • extended_group • pe
5
Pros:

La ubicación

Cons:

Una persona para la atención en el desayuno y una persona para recepción. Poco personal para tener el hotel al 100%

2026-08-16 • via Nuitee
W
willy alfonso • couple • pe
8
2026-08-13 • via Nuitee
C
CHUNG CHI • solo_traveller • tw
5
Cons:

住陽台房，陽台卻小得可憐，20cm×120cm，連要站在陽台都有困難。

2026-08-12 • via Nuitee
C
CHUNG CHI • solo_traveller • tw
5
2026-08-12 • via Nuitee
C
CHUNG CHI • solo_traveller • tw
5
Cons:

早晨出門參加一日遊？交代櫃台幫我們保留當晚的房間，櫃台說ok,等到我們晚上七點多回來，櫃台說沒房間，要我們另外去找旅館。

2026-08-12 • via Nuitee
A
Annick Alexandra • extended_group • pe
10
2026-08-11 • via Nuitee
Y
Yuri Meneses • solo_traveller • pe
8
2026-08-09 • via Nuitee
N
Nathália Raissa Seguins Duarte • solo_traveller • br
10
Recomendo hotel
Pros:

Hotel aconchegante, bem localizado e com excelentes instalações. Eu gostei muito do café também.

Cons:

A cidade é fris e em alguns dias o aquecesor do quarto não é suficiente. Mas isso é um detalhe em relação ao clima, o hotel fornece aquecimento.

2026-08-08 • via Nuitee
D
DAVID • solo_traveller • fr
10
Pros:

Tout
Localisation, accueil, architecture traditionnelle, petit déjeuner

Cons:

Rien

2026-08-05 • via Nuitee
D
DAVID • solo_traveller • fr
10
Belle expérience au sein d'un ancien patrimoine
Pros:

La localisation, l'architecture exceptionnelle, l'accueil et le petit déjeuner.

Cons:

Rien

2026-08-05 • via Nuitee
J
Jocelyn • couple • us
10
2026-08-05 • via Nuitee
S
Sánchez • solo_traveller • us
10
Pros:

.

Cons:

Muy frío y sin calefacción.

2026-08-02 • via Nuitee
G
Gonzalo • solo_traveller • pe
8
2026-07-25 • via Nuitee
A
Andrea • solo_traveller • de
9
Würde wieder kommen.
Pros:

Schöner Innenhof. Einfache Zimmerausstattung.

Cons:

Es gab keinen Fön und keine Heizung und es war sehr kalt nachts.

2026-07-24 • via Nuitee
N
natalia • solo_traveller • ar
10
Pros:

Es hermoso el hotel. La ubicación es espectacular

2026-07-16 • via Nuitee