EN Hotel Shibuya

Hotels
8.2 (1803 reviews)
Shibuya-ku, Maruyama-cho 1-1 , Tokyo , jp
+81 3-5489-1010

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of rooms
Cons:
Cleanliness issues
Limited amenities
Noise from central location

Categories

Cleanliness
7.59
Multiple guests mentioned cleanliness issues, including dirty corners and bad smells.
Service
9.06
Many positive mentions of friendly and helpful staff across reviews.
Location
9.1
Guests consistently praised the location as excellent, close to shops and attractions.
Room Quality
8.05
Guests appreciated the spaciousness but noted some issues with amenities like the bathroom.
Amenities
7.58
Missing some expected amenities like coffee in the room and limited facilities.
Value for Money
8.04
Some guests felt the price did not match the quality, especially regarding cleanliness.
Food and Beverage
7.59
Limited options mentioned; specific amenities like breakfast were lacking.
Overall Experience
8.56
Overall positive feedback despite some specific issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:56

Property Description

Comfortable Rooms with Free Wi-Fi
Renovated in February 2016, Shibuya Hotel En offers modern and comfortable rooms equipped with free Wi-Fi. Each room features a flat-screen TV, an electric kettle, and a seating area for your relaxation.

Convenient Amenities and Services
Enjoy the convenience of air-conditioned rooms and a trouser press for a neat appearance. Benefit from a 24-hour front desk offering complimentary luggage storage and laundry services to make your stay hassle-free.

Prime Location
Located just a 7-minute walk from Shibuya Station, Shibuya Hotel En is surrounded by shops and restaurants. Explore nearby attractions like the 109 Building, Shibuya Scramble Crossing, and Yoyogi Park within walking distance.

Book your stay at Shibuya Hotel En for a memorable and convenient experience in Tokyo!

Important information:

When booked for 15 guests or more, different policies and additional supplements may apply.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1803 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
A
Anna • solo_traveller • jp
7
2026-07-25 • via Nuitee
T
Tamara • couple • au
5
2026-07-25 • via Nuitee
A
Aleksandra • couple • at
10
Sehr empfehlenswert!
Pros:

Cooles Hotel in sehr guter Lage!

2026-07-24 • via Nuitee
I
Ivo • solo_traveller • ch
9
2026-07-23 • via Nuitee
G
Ganapathi • family_with_children • us
10
Pros:

Loved the comfort and close proximity to station and main Shibuya area

2026-07-22 • via Nuitee
D
doc_tickle • solo_traveller • au
9
Pros:

Great location and very clean

2026-07-21 • via Nuitee
L
Louise • couple • au
3
Was worst stay out of all hotels in 2 weeks
Cons:

Was promised late check out for no extra charge and then when checking out was charged for 3 hours
Too noisy outside and A/C too loud. Bathroom was like getting into a dampervan

2026-07-20 • via Nuitee
D
Darren • solo_traveller • at
10
Pros:

Style and comfort. Extremely quiet room considering the busy area and construction site across the road at the time.

2026-07-20 • via Nuitee
M
Marc • family_with_children • gu
6
2026-07-20 • via Nuitee
S
Shangyan • solo_traveller • tw
10
離車站有段距離，但樓下附近有小七跟全家，旁邊也有吉野家星巴克等餐廳可提供選擇，太累不曉得吃什麼的話還蠻方便的，不過晚上後面挺熱鬧（但感覺也很亂？）整體而言還不錯。
Pros:

看起來有翻新過，冰箱每天都會附兩瓶水很方便。

Cons:

冷氣無法微調，但至少冷氣算強

2026-07-20 • via Nuitee
A
Andrew • solo_traveller • gb
8
If you love the area, as I do, a great hotel.
Pros:

No breakfast at all.

Cons:

Food and drink.

2026-07-19 • via Nuitee
R
Richard • solo_traveller • gb
5
Smallest room ever. Shabby. Won't recommend staying here. Great staff though.
Pros:

The staff were extremely helpful and attentive.

Cons:

We booked a double room based on the picture on the website. What we got however was the smallest double room we have ever stayed in. My wife and I had to sit on the bed and had to take turns to walk to the toilet.
Also, there was completely clear glass surrounding the shower and toilet. Why??? You had to pull blinds down for any degree of privacy but you could still see in.
The room looked shabby. The reception area was basic and unwelcoming. However the staff were excellent.
I wouldn't recommend this hotel at all.
PS This is the only negative review I have given of anywhere we have stayed.

2026-07-18 • via Nuitee
M
Moti • couple • il
8
2026-07-16 • via Nuitee
S
Sally • extended_group • au
8
Fantastic location just steps from Shibuya Crossing—clean, comfortable, and the perfect base for exploring Tokyo
Pros:

Fantastic stay in an unbeatable location just steps from Shibuya Crossing. The hotel was clean, comfortable, and well-equipped, making it the perfect base for exploring Tokyo. We would happily stay here again and highly recommend it!

2026-07-15 • via Nuitee
O
Ofir • solo_traveller • il
10
2026-07-15 • via Nuitee
C
Camilla • family_with_children • it
6
2026-07-13 • via Nuitee
I
Ines • family_with_children • de
7
Für die Durchreise super.
Pros:

Sehr nah am Hotspot und dem Bahnhof und trotzdem erstaunlich ruhig. Die Zimmer sind recht klein aber wir hatten auch nicht viel Gepäck. Für die Durchreise völlig okay.

Cons:

./.

2026-07-12 • via Nuitee
C
Cezary • solo_traveller • pl
10
Good hotel in a great location
Pros:

Great location

2026-07-12 • via Nuitee
A
Alen • extended_group • us
10
2026-07-11 • via Nuitee
E
Elizabeth • solo_traveller • sg
10
2026-07-10 • via Nuitee