EN Hotel Shibuya

Hotels
8.2 (1855 reviews)
Shibuya-ku, Maruyama-cho 1-1 , Tokyo , jp
+81 3-5489-1010

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of rooms
Cons:
Cleanliness issues
Limited amenities
Noise from central location

Categories

Cleanliness
7.59
Multiple guests mentioned cleanliness issues, including dirty corners and bad smells.
Service
9.06
Many positive mentions of friendly and helpful staff across reviews.
Location
9.1
Guests consistently praised the location as excellent, close to shops and attractions.
Room Quality
8.05
Guests appreciated the spaciousness but noted some issues with amenities like the bathroom.
Amenities
7.58
Missing some expected amenities like coffee in the room and limited facilities.
Value for Money
8.04
Some guests felt the price did not match the quality, especially regarding cleanliness.
Food and Beverage
7.59
Limited options mentioned; specific amenities like breakfast were lacking.
Overall Experience
8.56
Overall positive feedback despite some specific issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:56

Property Description

Comfortable Rooms with Free Wi-Fi
Renovated in February 2016, Shibuya Hotel En offers modern and comfortable rooms equipped with free Wi-Fi. Each room features a flat-screen TV, an electric kettle, and a seating area for your relaxation.

Convenient Amenities and Services
Enjoy the convenience of air-conditioned rooms and a trouser press for a neat appearance. Benefit from a 24-hour front desk offering complimentary luggage storage and laundry services to make your stay hassle-free.

Prime Location
Located just a 7-minute walk from Shibuya Station, Shibuya Hotel En is surrounded by shops and restaurants. Explore nearby attractions like the 109 Building, Shibuya Scramble Crossing, and Yoyogi Park within walking distance.

Book your stay at Shibuya Hotel En for a memorable and convenient experience in Tokyo!

Important information:

When booked for 15 guests or more, different policies and additional supplements may apply.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

8.2
Based on 1855 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
E
Eckart • extended_group • de
9
Klasse Lage!!!!
Pros:

Sehr gute Lage im Herzen von Shibuya.
Die Betten waren groß genug und die Matratzen schön hart.

2026-08-29 • via Nuitee
M
Mei-Ling • family_with_children • gb
7
We can’t fault the location. Close to all the shops and transport. Even though it’s on a street with all the bars, it wa
Pros:

Location was fantastic.

Cons:

Front desk service varies.

2026-08-29 • via Nuitee
M
Maiko • couple • jp
8
都会での羽休め。Uberディナーでおこもり最高！
Pros:

・受付の女性が明るく親切
・オーチャードホールからの利便性
・コンビニの近さ
・エレベーターがすぐに来るのでストレスが無い
・ツインだったが各ベッドが広くソファもあり寛げた
・部屋がオシャレ

Cons:

・近そうに見えて駅からは結構歩く
・シャワーブースに椅子があればなお良い
・トイレとシャワーブースがガラスで丸見えなため、わざわざブラインドをしなければならない
・ホテル外の騒音が割と聞こえたため治安や防音面でオススメできる層が限られる

2026-08-28 • via Nuitee
A
Alex • family_with_children • us
8
Pros:

Nice location in Shibuya with maybe 3 min walk to trains. Close to shopping and restaurants. Room very clean and comfortable.

2026-08-28 • via Nuitee
F
Francesca • couple • it
10
2026-08-27 • via Nuitee
J
Jennifer • couple • au
7
2026-08-27 • via Nuitee
Z
ZEMENU • couple • il
10
מקום טוב יחס אדיב לאנשים צוות מקצועי
Pros:

סביבה נקייה ללא רעש ,צוות אדיב ונענה לבקשתנו

Cons:

אין שום דבר

2026-08-27 • via Nuitee
S
Susanne • couple • se
4
Rent och fräscht men väldigt litet rum. Ligger centralt!
Pros:

Det var rent och fräscht! Ligger väldigt centralt.

Cons:

Hade inte bokat detta hotell om vi visste att det skulle vara glasväggar till badrummet.
Det är väldigt lyhört utifrån så man hörde alla som gick förbi i korridoren.

2026-08-25 • via Nuitee
M
Macaraig • extended_group • ph
7
Convenient
Pros:

Location. Daily clean up. Luggage storage

Cons:

Cramped lobby

2026-08-23 • via Nuitee
鎌田 • family_with_children • jp
5
地震もあってびっくりです。
Pros:

ベッドの広さ、固さ。

Cons:

湯船、化粧品がなかった。

2026-08-23 • via Nuitee
M
Michimica • solo_traveller • it
7
Pros:

Ottima posizione.

Cons:

Manca la possibilità, anche pagando, di fare colazione/cena in albergo. Il bagno è separato dal resto della camera da un vetro con una tenda poco coprente, quindi nessuna privacy.

2026-08-23 • via Nuitee
X
Xia • family_with_children • jp
8
2026-08-22 • via Nuitee
D
Diane • couple • fr
8
Pros:

L emplacement , la propreté

Cons:

RAS

2026-08-21 • via Nuitee
ヒトミ • solo_traveller • jp
5
Pros:

目的地に近かった

Cons:

冷蔵庫の中の「ご自由にどうぞ」のボトル缶の水が2本とも開封済みになっていた。ボトル缶は洗浄して使い回しで水を入れ替る仕様なのかもしれないけど飲むのが怖くてコンビニに水を買いに行った。

2026-08-20 • via Nuitee
J
Josep Garro • solo_traveller • es
4
2026-08-20 • via Nuitee
C
CHIEKO • extended_group • jp
8
渋谷のど真ん中
Pros:

立地がかなりいいです！
渋谷のど真ん中ですが、ホテルの中にいたら騒音などなにも気にならないです。

Cons:

全館空調で部屋での温度設定でできなくて、暑がりの私でも寒いくらいでした。

2026-08-19 • via Nuitee
A
Alexey • solo_traveller • il
8
Pros:

מיקום מעולה, חדר נקי ומסודר

Cons:

החדר קטן מדיי

2026-08-17 • via Nuitee
K
Ken • solo_traveller • be
8
2026-08-17 • via Nuitee
ひろひろ • solo_traveller • jp
8
2026-08-16 • via Nuitee
H
Hsuan Yu • couple • tw
9
2026-08-15 • via Nuitee