Bontiak Hotel

Hotels
8.9 (3102 reviews)
Mykhailivsky Lane 22 , Kyiv , ua

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Good Service
Great Location
Comfortable Rooms
Cons:
Lack of drinking water
Noise issues
Monotonous breakfast

Categories

Cleanliness
8.85
Positive sentiment noted for cleanliness of rooms in multiple reviews.
Service
9.35
The staff is always helpful and polite, indicating excellent service.
Location
9.35
Many reviews praised the location for its convenience to major attractions.
Room Quality
8.85
The rooms are generally described as clean and comfortable, with good amenities.
Amenities
8.85
Good range of amenities mentioned, but some concerns about water availability.
Value for Money
8.85
Decent value for the price, though there are mentions of issues during power outages.
Food and Beverage
7.85
Breakfast is described as not tasty and monotonous, which lowers the score.
Overall Experience
9.25
Overall positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:57

Property Description

Central Location in Historic Kiev
Located just a 5-minute walk from St. Sophia Cathedral and the Golden Gates, Bontiak Hotel offers a modern stay in the heart of Kiev's historic center.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Bontiak Hotel feature stylish light-colored interiors with vibrant red accents. Each room is equipped with a flat-screen TV, desk, minibar, and a private bathroom with bathrobes and slippers for a comfortable stay.

Convenient Amenities and Nearby Attractions
Guests can enjoy free Wi-Fi, a 24-hour front desk, and a delicious breakfast served in the restaurant. With various cafes and restaurants just steps away, and major landmarks like the Golden Gates and Sofia Cathedral within walking distance, Bontiak Hotel is the perfect choice for your stay in Kiev.

Book now for an unforgettable experience at Bontiak Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBP

Location

Guest Reviews

8.9
Based on 3102 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 9.25
D
Diana couple ua
10
2026-09-12 via Nuitee
N
Natalie family_with_children ua
7
2026-09-12 via Nuitee
N
Nataliia solo_traveller ua
8
2026-09-10 via Nuitee
R
Raife Kardelen solo_traveller es
2
Anxiety + disappointment
Pros:

The hotel provides the basic essentials you need for a stay. The internet worked well, electricity was available, and the room had the necessary basic facilities.

Cons:

Unfortunately, my arrival was extremely stressful. I travelled to Kyiv for a close friend’s wedding via Chișinău, after a journey of more than 24 hours, and arrived very late at night. That night, streets around the hotel were closed following a drone attack near the SBU building behind the property. My taxi could not reach the hotel and had to leave me at the square, so I had to walk with my luggage after curfew.

The hotel entrance is extremely difficult to find, especially at night. There is no clear sign showing where to enter; you have to find and climb a staircase without any proper indication that it leads to the hotel. This is important information for future guests.

I called reception several times simply asking where the entrance was, first trying with my limited Ukrainian and then in English. Instead of helping, the receptionist repeatedly hung up on me. Even my Ukrainian friend tried to contact the hotel. Eventually, I had to find the entrance myself.

I fully understand and deeply respect the extraordinarily difficult circumstances in Ukraine. Foreign visitors travelling there today accept significant difficulties and security risks because they care about the country and the people they are visiting. This made the receptionist’s attitude even more disappointing. A guest alone at night, after curfew, during a security incident, should not have the phone hung up on them. I genuinely did not feel safe or supported.

Finally, I also noticed small insects on the carpet in the room.

The hotel urgently needs clearer entrance signage, better arrival instructions and a more helpful attitude from reception, particularly for late-night arrivals.

2026-09-10 via Nuitee
A
Anton couple ua
10
2026-09-09 via Nuitee
Y
Yelizaveta couple ua
10
2026-09-08 via Nuitee
O
Olga solo_traveller ua
10
Pros:

Свіжий сучасний ремонт та інтерʼєр, чистота, ввічливий персонал. Але чи не найважливіше для мене - тихо. Тут мінімальний шум вулиць, транспорту через вдале розташування.

Cons:

Невеликі незручності з пропускним режимом для авто, але це тільки до однієї стоянки, інша функціонує у звичайному режимі.

2026-09-08 via Nuitee
J
Johan solo_traveller nl
9
2026-09-08 via Nuitee
Тетяна solo_traveller ua
10
2026-09-08 via Nuitee
Y
Yelizaveta couple ua
10
2026-09-07 via Nuitee
M
Maksym couple ua
7
2026-09-07 via Nuitee
Юлія solo_traveller ua
10
2026-09-07 via Nuitee
N
Na solo_traveller ua
9
Непогане місце на ніч
Pros:

Все більш менш,вода трошки щось підводила,чи слабкий напір чи що і повільно спускало воду теж

Cons:

-

2026-09-07 via Nuitee
V
Viktoriya family_with_children ua
10
2026-09-06 via Nuitee
A
Andrii solo_traveller ua
9
2026-09-06 via Nuitee
I
Ihor solo_traveller ua
8
2026-09-05 via Nuitee
V
Valerii couple ua
10
Топ готель, топ персонал, все було супер! Легка комунікація, зручна локація, рекомендую
2026-09-04 via Nuitee
Сергій solo_traveller ua
10
2026-09-04 via Nuitee
Олександр couple ua
5
Pros:

Розташування готелю, запропонували номер поряд з бомбосховищем

Cons:

Пізно ввечері попросили води, проте на весь готель не знайшлось ні бутилки води, ні куллера, а до ресторану не було доступу. Крамниці вже були зачинені. Добре що сусідній готель без проблем дав дві бутилочки води. Дуже дивно що в номері є чайник, проте в готелі немає води :)

2026-09-03 via Nuitee
O
Olga solo_traveller ua
9
2026-09-03 via Nuitee