KajaNe Mua

Hotels
Independent
9.4 (122 reviews)
Monkey Forest St., Ubud, Bali, 80571 , Ubud , ID

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious food
Cons:
Tired bathroom
Limited amenities

Categories

Cleanliness
8.7
The bathroom was stated to be a bit tired, indicating potential areas for improvement.
Service
10
Staff were consistently described as courteous, helpful, and attentive to guests' needs.
Location
10
The hotel is centrally located with easy access to local attractions, making it very convenient for guests.
Room Quality
9.7
Many reviews mentioned lovely and spacious rooms, contributing to a positive experience.
Amenities
8.7
Some amenities were rated poorly, such as the gym and communal pools, while the private pool received positive remarks.
Value for Money
9.2
Good value is implied by the presence of complimentary meals and services, but some amenities could be improved.
Food and Beverage
9.2
Breakfast and afternoon tea were highlighted positively, although breakfast at the hotel was considered average by some.
Overall Experience
9.7
The overall sentiment was overwhelmingly positive with multiple guests expressing their intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:38

Property Description

Indulge in a luxurious escape at KajaNe Mua, the perfect sanctuary nestled in the heart of Ubud.

Relaxation and Wellness: Pamper yourself at our exquisite spa, offering a range of massages, body treatments, and rejuvenating facials to melt away stress. Feel revitalized by taking a dip in the outdoor pool or breaking a sweat in our fully-equipped fitness center.

Gastronomic Delights: Satisfy your culinary cravings at Ubud HomeMADE Resto, serving delectable international cuisine. Prefer a cozy night in? Enjoy our room service or mingle with fellow guests during our complimentary reception. Don't forget to unwind with a refreshing drink at the bar/lounge.

Convenience at Your Fingertips: With complimentary Wi-Fi, concierge services, and convenient transport options, including a 24-hour airport shuttle, your stay is designed for ultimate ease. Discover our individually decorated rooms, featuring modern amenities for your comfort.

Book your unforgettable stay at KajaNe Mua today!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 122 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.7
L
Laura couple at
9
2026-07-25 via Nuitee
K
Karsten couple de
9
Pros:

Super freundliches und hilfsbereites Personal, das sich um alle Wünsche kümmert. Kostenloses Shuttle und Car Service am Abend. Zentrale Lage.

Cons:

Super Hotel, Zimmer allerdings -zumindest unseres, Junior Suite Garden 2, etwas ungemütlich und renovierungsbedürftig. Nur eine freie Steckdose im gesamten Zimmer!

2026-07-25 via Nuitee
J
JUNKO couple jp
10
2026-07-24 via Nuitee
Y
YUKO solo_traveller jp
10
2026-07-22 via Nuitee
Y
YUKO solo_traveller jp
10
2026-07-22 via Nuitee
F
FABRIZIO couple it
10
Pros:

La cortesia dello staff, la posizione centrale

Cons:

Forse la colazione potrebbe essere arricchita un po di più (qualche marmellata in più, e qualche frutta in più)

2026-07-19 via Nuitee
J
jean family_with_children gb
10
Best place to stay in ubud - perfection
Pros:

We loved our stay here - couldn’t fault a thing ! The staff were exceptional , so kind professional and helpful . The rooms were stunning , the pool was fantastic - much better than photos in fact , the food was delicious . The whole hotel had a five star feel which we hadn’t expected .

Cons:

Nothing - all perfect

2026-07-19 via Nuitee
S
Sharujan solo_traveller ca
10
Pros:

The room, pools, evening snacks with drink. Environment

Cons:

Too far in and up hill and down hills

2026-07-19 via Nuitee
J
Julian extended_group gb
10
Outstanding experience & superb value for money.
Pros:

Stunning hotel in a superb location. The environment was beautiful and so tranquil in the heart of Ubud. The team were outstanding with nothing being too much trouble. Highly recommend!

Cons:

Nothing.

2026-07-19 via Nuitee
B
Batir solo_traveller fr
10
2026-07-18 via Nuitee
S
Stephanie family_with_children au
10
Perfect location in the centre of Ubud
Pros:

Great central location close to the Monkey Forest and in walking distance to the Ubud Palace, Art Market and Water Palace. We stayed in a villa with a pool and it was our favourite accommodation on our trip. Staff are friendly and attentive. We would definitely stay here again.

Cons:

We were happy with everything

2026-07-17 via Nuitee
F
Francesca solo_traveller us
10
2026-07-16 via Nuitee
B
boychenko family_with_children au
9
Beautiful stay in the heart of Ubud.
Pros:

Beautiful hotel right in the middle of Ubud. I was there with my 2 kids and it was easy to manage. We walked to Monkey forest, to the Ubud Palace / Temple and book a driver to go other places. The hotel / resort is pretty big extended from one street to another. The farthest rooms from the entry are very cosy and beautiful with an amazing semi-privat pool - better than the hotel main pool in my opinion. Those rooms can be a bit noisy at times, but no major disruption. We even once had a monkey visiting us - it was a huge highlight for us! (spot a monkey on the picture I attached). We really enjoyed our stay there (5 nights). Breakfast was very good - generous and with many variety of foods, plus an afternoon tea that was a bonus for us. Staff was very kind and helpful. Overall, amazing experience in the heart of Ubud!

Cons:

Nothing really. The main pool is a bit in the shade, so my kids found it cold but we had an amazing semi-private pool that was soaked with the sunshine.

2026-07-16 via Nuitee
S
Silaja solo_traveller us
10
The best place to stay in Ubud!
Pros:

There is nothing not to like about KaJaNe Mua! It’s walkable to many attractions in Ubud and close to restaurants, spas, bars, etc. It’s on a very busy road but if you have a villa, you will be set back far enough that you won’t hear any road noises. The setting is beautiful. But the best part of the stay is the STAFF. They are so kind and welcoming. They truly made us feel right at home, even with our three children. The breakfast and tea are lovely and we loved having a private pool. I highly recommend this hotel, especially if you can snag a villa. We loved Villa Loji Tirta!

Cons:

It’s on a very busy road so need to be careful with traffic when leaving. But it doesn’t bother your experience while in the hotel. Only when leaving.

2026-07-15 via Nuitee
M
Mariska family_with_children nl
9
Een fijn hotel met hele ruime kamers en privé zwembad!
Pros:

Heel centraal gelegen en toch ook rustig. Alles was heel netjes, een uitgebreid ontbijtbuffet en het personeel was zeer behulpzaam.

2026-07-15 via Nuitee
C
Carol couple us
10
Did not want to leave this property!!
Pros:

Loved this property SO much!! It’s in the center of Ubud but it’s able to be quiet and calm. The pool area is beautiful! The staff are excellent, so warm and accommodating! We ate at the restaurant several times as the food was very good. AND the breakfast buffet was the best we had in all our travels across Bali. They have so many choices, including gluten free breads and cookies, and the coffee was delicious. I cannot say enough good things about this property, other than I hope I am lucky enough to go back one day. 💕

2026-07-13 via Nuitee
O
Ozgur family_with_children tr
8
It's a good hotel in a beautiful location, but you won't find the old Balinese culture here.
Pros:

When we provided our reservation details, I specifically requested a quiet room for my daughter. On the first evening, we arrived at the front desk at 8:00 PM to check in; since we were hungry, we went out to eat before going to our room. When we returned at 11:00 PM, no one was at the front desk. Our key had been left on the desk along with the bill. There was no staff present. We took the key and tried to find our room on our own in the large complex. Finally, a housekeeping staff member passing by helped us and showed us our room among the villas. While we were sleeping, we heard construction work. At first, the noise was intermittent, but then it got louder and louder until it became impossible to sleep. Finally, after some shouting, we called the front desk and spoke to a security guard on the phone. He arrived at 2:00 AM. The doorbell rang, but my wife had already fallen asleep from exhaustion. My daughter, however, was too worried to sleep. However, the noise stopped after we called the front desk. This suggests that the hotel management was aware of the work being done. I finally fell asleep at 4:00 AM, but the next day was a complete disaster. After explaining the situation, they changed our room, and we moved to a quieter one. It’s a nice property, but it’s poorly managed.

Cons:

Management and Customer Relations

2026-07-13 via Nuitee
L
Laurent family_with_children fr
8
Très bel hôtel avec de bonnes prestations et un personnel serviable
Pros:

Emplacement idéal à proximité des commerces et restaurants
Très beau cadre intérieur et extérieur, prestations de qualité
Personnels souriants et très serviables
Restaurant de l'hôtel de très bonne qualité et bon rapport qualité prix

Cons:

Dans une des chambres que nous avons réservés, le savon et le shampoing avaient une mauvaise odeur.
Parking très petit

2026-07-11 via Nuitee
J
Jean Louis extended_group fr
10
Je recommande.
Pros:

Très bel hôtel. Agréable surprise qu il y ait un goûter offert l apres midi

Cons:

Les moustiques mais ils n y sont pas pour rien

2026-07-11 via Nuitee
K
Karolina family_with_children pl
9
2026-07-10 via Nuitee