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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Allergy-free room
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Electric vehicle charging station
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Fruits
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
Review Highlights
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Property Description
Charming Boutique Hotel in London
Historic Charm with Modern Comforts
Experience the unique blend of Victorian elegance and contemporary design at The Pillar Hotel. Modeled after the renowned Almshouses of Ewelme, Oxfordshire, this grade II listed building offers stylish rooms with modern amenities, including free broadband internet and a 32-inch LCD TV.
Convenient Location and Nearby Attractions
Situated just minutes away from Hendon Central Tube Station, our hotel provides easy access to central London and key attractions like Hampstead Heath, RAF Museum, and Wembley Stadium. With free parking and proximity to Middlesex University and Brent Cross Shopping Centre, The Pillar Hotel is the perfect choice for both leisure and business travelers.
Book your stay now and immerse yourself in the historic charm and modern comforts of The Pillar Hotel.
When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The room was a good size and spotlessly clean. Recently and tastefully refurbished. Very quiet, never heard voices or foot steps or noise of any kind. THe staff were incredible. Friendly and obliging. The common areas were lovely, and we good use of them sitting with friends in the courtyard and lobby lounge. Very nice to have cold drinks, tea coffee and biscuits available to us all day long at no extra charge.
Lighting in the bathroom could be better, especially when trying to put on makeup.
Like a home from home
Nothing
we had a big access room. breakfast was fine, staff were really good.
Brilliant modern interior, perfect for what we needed and very helpful staff! Would stay again.
Room was very spacious & clean. Nice touches like chocolate on the pillows & milk for tea & coffee. Very helpful reception too.
Understand it is in london but quite expensive and no breakfast was included either.
Location and cleanliness
We were first checked into a room that was dirty with unwashed carpet. When we complained our room was changed to a very clean room
Spotless room and great aircon
No bar facilities but were offered complimentary soft drinks and fruit
The building has a nice atmosphere about it. It's 130 years old. The room was clean and the shower was pretty good.
The location was a big problem for me. I didn't realize it was so far from the tube, my preferred mode of travel. I ended up riding and waiting for the buses much too much. At least the bus stops are right there. But they're extremely unreliable timetable wise.
Also, in some of the mornings, a door would slam shut again and again. I can't imagine what it could be, but I honestly don't understand hotels that don't invest in quiet closing mechanisms.
היה נקי,מסודר,ממוזג,חדרים ראויים.שירות מצויין של העובדים.יחס חם ואישי. כשר למי שחשוב ובסביבה יהודית
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We were placed here at the 11th hour (quite literally at 11 pm) due to an issue with our original booking. I was extremely grateful to the staff for accommodating us and being so gracious about our late arrival.
The hotel itself is lovely. The building has lots of character, and our room was comfortable and spacious, with excellent beds. I am a wheelchair user and, although I do not require a fully accessible room, I do need enough space to bring my chair into the room and manoeuvre independently. This was easily accommodated and the room worked well for my needs.
The hotel has clearly been thoughtfully designed to support Orthodox Jewish guests, with kosher provisions and facilities that accommodate religious observance. I imagine this would be a significant positive for Jewish travellers looking for a hotel that understands their needs.
For wheelchair users, the practical details may be useful: Hendon tube station is around a 10-minute walk/roll away, although the route back to the hotel is uphill and may be challenging for some manual wheelchair users travelling without assistance. The station is on the boundary of Zones 3 and 4. An accessible black cab into central London cost us approximately £40–£60 depending on destination and traffic. It is also worth checking the current step-free access status at Hendon before travelling, as the station lift was out of order during our visit.
The air conditioning struggled during the heatwave. Even at the lowest temperature and highest fan setting, it was well into the night before the room cooled enough to sleep comfortably.
The hotel clearly caters very well to Orthodox Jewish guests, and I respect the religious practices it supports. As a non-Jewish guest, I was initially unfamiliar with some of the customs around interaction between men and women. I took the time during my stay to learn more, and understood that some behaviours I noticed were related to religious observance rather than unfriendliness.
However, because I wanted to be respectful and avoid inadvertently making other guests uncomfortable, I chose not to use certain communal facilities, such as the dining area, during my stay. This is not a criticism of the hotel or its guests, but something that non-Jewish guests unfamiliar with these customs may appreciate knowing in advance.
Very cozy overall. The staff was welcoming, warm, smiling and generally very kind. They had upgraded our room. The bed was huge and very comfortable! The bathroom was spacious. Would recommend this hotel very much. Hope we'll able to book it again some time in the future.
Needed a few more USB-outlets.
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