The Pillar Hotel

Hotels
8.9 (279 reviews)
19 Brent Street, Brent Cross , London , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Great location
Cons:
Breakfast too expensive
High overall cost

Categories

Cleanliness
9.03
Reviews consistently mention the hotel is very clean with a high standard of cleanliness.
Service
9.3
Staff service was frequently described as excellent, friendly, and helpful.
Location
9.54
Location praised for its proximity to Wembley and good transport links.
Room Quality
8.69
Rooms praised for comfort, modern decor, and cleanliness.
Amenities
8.82
Good amenities noted, though breakfast was sometimes criticized.
Value for Money
8.48
Some reviews mentioned high prices as a concern, impacting value perception.
Food and Beverage
8.13
Breakfast options noted as lacking or too expensive in several reviews.
Overall Experience
9.2
Overall positive experiences with few negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:40

Property Description

Charming Boutique Hotel in London

Historic Charm with Modern Comforts
Experience the unique blend of Victorian elegance and contemporary design at The Pillar Hotel. Modeled after the renowned Almshouses of Ewelme, Oxfordshire, this grade II listed building offers stylish rooms with modern amenities, including free broadband internet and a 32-inch LCD TV.

Convenient Location and Nearby Attractions
Situated just minutes away from Hendon Central Tube Station, our hotel provides easy access to central London and key attractions like Hampstead Heath, RAF Museum, and Wembley Stadium. With free parking and proximity to Middlesex University and Brent Cross Shopping Centre, The Pillar Hotel is the perfect choice for both leisure and business travelers.

Book your stay now and immerse yourself in the historic charm and modern comforts of The Pillar Hotel.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 279 reviews
Cleanliness: 9.03
Service: 9.3
Location: 9.54
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.48
Food and Beverage: 8.13
Overall Experience: 9.2
N
Norbert • couple • gb
9
2026-07-03 • via Nuitee
R
Rajmohan • couple • gb
10
Lovely
Pros:

Location
Rooms

Cons:

Pricey continental breakfast

They should include it within the already pricey room rent

2026-07-02 • via Nuitee
מיכל • solo_traveller • il
9
Pros:

מקום שקט ונקי
צוות מקסים !! במיוחד ויקטוריה שמאד עזרה לנו והיתה נעימה ושירותית
שירות מעולה ושהייה מהנה מאד!

2026-07-02 • via Nuitee
H
Harrison • couple • gb
10
Pros:

The staff were great! Very welcoming, friendly and helpful!

2026-07-01 • via Nuitee
M
Marone • solo_traveller • gb
10
2026-06-28 • via Nuitee
M
maisie • couple • gb
7
2026-06-28 • via Nuitee
G
Geoffrey • family_with_children • gb
9
Very pleasant
Pros:

It was fine.

Cons:

The EV chargers were offline, which was a problem that meant we had to leave the hotel to recharge the car.

2026-06-26 • via Nuitee
A
A • solo_traveller • gb
10
Loved the courtyard! Fab location and loads of packing space!
Pros:

Everything! I lived in this part of london for a very long time and had no idea this little germ was hidden here. Really lovely staff members! Thank you!

Cons:

Nothing really!

2026-06-25 • via Nuitee
J
Jolanta • couple • ie
5
Wasn’t worth the money we paid. In the city centre we stayed for less and nothing to compare
Pros:

Because we were going to Wembley location was good. Only good thing.

Cons:

No restaurant, no bar, no hairdryer
Floor had stuck dirt in the middle of room which looked a bit unpleasant.

2026-06-16 • via Nuitee
D
DOYIN YEMI • solo_traveller • ng
8
Pros:

Clean. Quiet.

Cons:

No cooked breakfast on Shabbat / Saturday. I did not expect that.

TV did not connect to network, so no Netflix. I had to cast my phone to TV for entertainment.

2026-06-10 • via Nuitee
H
Helen • solo_traveller • gb
10
Great experience
Pros:

Clean, comfortable and polite staff. Location in relation to M1 North.

Cons:

NA

2026-05-24 • via Nuitee
J
Jay • couple • gb
5
2026-05-24 • via Nuitee
חיים • couple • il
10
הצוות מאד נחמד
Pros:

מלון מתאים מאד לאורחים שומרי שבת

2026-05-12 • via Nuitee
D
Drazen • solo_traveller • hr
8
2026-04-30 • via Nuitee
J
Jack • solo_traveller • il
7
Relax, goed ontbijt en vriendelijk personeel
Pros:

Personeel zeer vriendelijk en een uitgebreid ontbijt

Voor mij goeie faciliteiten, disabled, kon zitten in de douche

Cons:

In mijn kamer alleen dakramen, kan niet naar buiten kijken

2026-04-28 • via Nuitee
R
Richard • couple • gb
8
Lovely stay
Pros:

Low rise and old building

Cons:

Breakfast offered not very good and no on site bar

2026-04-27 • via Nuitee
A
Alberto • couple • il
10
2026-04-26 • via Nuitee
A
ahuva • solo_traveller • il
10
Pros:

מלון כשר ברמה גבוהה!!!

2026-04-21 • via Nuitee
S
Shlomo • couple • gb
10
Quiet and relaxing inside a loud and busy city
Pros:

Beautiful grounds

Cons:

Nothing

2026-04-21 • via Nuitee
I
ilan • solo_traveller • il
10
רגוע , נוח לשומרי כשרות ויוקרתי
Pros:

מקום מהמם , בסגנון יוקרתי מאד . צוות מאד מתחשב

Cons:

מחיר גבוהה יחסית לאיזור

2026-04-09 • via Nuitee