Auberge du Jeu de Paume

Hotels
•
Relais & Chateaux
4 Rue du Connetable, Chantilly, Oise, 60500 , Chantilly , FR
33-3-44655000

listing image 1
Show all photos
Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Golfing nearby
Bicycle rentals nearby
Breakfast available (surcharge)
Library
Health club
Safe-deposit box at front desk
Full-service spa
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Beautiful location
Cons:
Issues with food quality
Problems with spa amenities

Categories

Cleanliness
8.95
Some issues mentioned regarding false fire alarms and facilities.
Service
10
Staff were extremely friendly and accommodating.
Location
10
Beautiful property right at the entrance of Chateau de Chantilly.
Room Quality
9.92
Comfortable rooms with good amenities.
Amenities
9.46
Amenities such as pool and gym available, but some mentioned issues with spa.
Value for Money
9.41
Considered expensive but some value attributed.
Food and Beverage
5.94
Negative review of the fine dining restaurant.
Overall Experience
9.9
Overall very pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:06

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the spa, or unwind in the indoor pool and sauna. Stay active at the health club for a rejuvenating experience.

Exquisite Dining and Bar Options
Savor French cuisine at the on-site restaurant or enjoy 24-hour room service. Relax with a drink at the bar/lounge, and grab snacks at the cozy coffee shop.

Convenient Services and Event Spaces
Benefit from free Wi-Fi, concierge assistance, and babysitting services. With event facilities and meeting rooms available, it's ideal for both leisure and business travelers.

Ready to experience luxury at its finest? Book your stay at Auberge du Jeu de Paume now.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Reservations are required for onsite COVID-19 testing

See all policies

Location

Guest Reviews

Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 9.92
Amenities: 9.46
Value for Money: 9.41
Food and Beverage: 5.94
Overall Experience: 9.9
D
Donna
4
Pros:

Stayed one night. My credit card shows two withdrawals for the one night. I have tried to have the duplicate charge reimbursed to my card. This has been extremely frustrating.
I have emailed with proof. Called to follow up on three separate occasions and still no communication from them. Very disappointing and not what I would expect from a Relais and Chateau hotel. The double charge is very frustrating but the lack of response and communication from them is equally disappointing.

2025-10-11 • via Nuitee
C
Caroline
10
Pros:

Fantastic in all respects

2025-09-22 • via Nuitee
V
Vincent
10
Pros:

Had a nice weekend getaway and they were very accommodating with our baby and crib.

2025-09-02 • via Nuitee
L
Ledia • family_with_children
10
Pros:

Amazing place !!! Everything is perfect !

2025-07-28 • via Nuitee
G
GERALDINE • family
10
Pros:

Very beautiful hotel, extremely friendly staff and bent over backwards to make our short stay as enjoyable as possible. Nothing was too much trouble.

2025-07-23 • via Nuitee
V
Verified traveler
8
Enjoyed our stay
Pros:

Very nice apart from the false fire alarm at 1.30am getting us out of bed in the middle of the night and no explanation to why?

Other than that staff very polite and helpful. Hotel lovely. Spa didn’t have enough loungers and water in jacuzzi was cold and steam room not working.

2025-07-22 • via Nuitee
S
Susma • family
10
Pros:

Beautiful property right at the Chateau de Chantilly entrance. Comfortable room with great hotel amenities such as pool, gym, and sauna. Walking distance to many restaurants and shops. Staff was kind and accommodating.
Gave suggestions for lovely running trails around the city.

2025-07-18 • via Nuitee
C
Casper
10
Pros:

Utrolig vakkert, flott service og vakkert område

2025-07-14 • via Nuitee
A
Alberto • family
10
Pros:

Excelente lugar. Caro pero lo vale.

2025-07-13 • via Nuitee
M
Marc
10
Pros:

Perfect

2025-07-11 • via Nuitee
W
waddah • family
10
Pros:

The fine dining restaurant in the hotel is very poor, we had
the prime Rib " Rib of ile beef " and it was the worse dish i have ever seen and tasted, Not recommended at all.

2025-07-10 • via Nuitee
P
paula
10
Muito agradavel
Pros:

Lençois maravilhosos, quarto de bom gosto e quarto espaçoso

2025-06-27 • via Nuitee
P
paula
10
Pros:

Delicia de hotel, confortável e lencois muito macios!

2025-06-21 • via Nuitee
C
Carsten
8
Pros:

Dejligt hotel og god mad. Men elendig opfyldning af vand, kaffe og minibar, hvilket bestemt ikke levede op til standarden.

2025-06-19 • via Nuitee
E
Evi C • family
10
Pros:

The hotel is very nice, and we get upgraded to junior suite with a little extra rate , which make the experience in this beautiful little town more enjoyable.

2025-06-09 • via Nuitee
N
Noah • partner
10
Pros:

Never have I ever been to a hotel with such professional and delightful staff. Every staff member we came across was beyond nice and beyond helpful. By far the nicest hotel I’ve been to. The restaurant was wonderful. The hummus crackers were amazing. Chantilly and Senlis were gorgeous to visit. We wish we could have stayed longer. We hope to come back. It was a wonderful place to spend the last 2 nights of our honeymoon. Again, we cannot express how welcoming the staff was. Thank you for a wonderful stay!

2025-06-07 • via Nuitee
C
Claire
8
Pros:

Nous avons été surclassés
Ce qui est forcément une bonne surprise

2025-05-31 • via Nuitee
A
Angelene • partner
10
Pros:

Excellent in every way possible!

2025-05-27 • via Nuitee
E
eduardo
6
Pros:

O hotel é bom no geral, bem localizado, mas superestimado. Esperava mais

2025-04-06 • via Nuitee
A
Arslan
10
Pros:

Tout s'est très bien passé

2025-02-23 • via Nuitee