Master Gramado Hotel - Espaço Kids Incrível

Hotels
•
Master Hotels
8.4 (2502 reviews)
Rua Carlos Lengler Filho, 103 , Gramado , br

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Excellent location
Cons:
Cleanliness issues
Poor Wi-Fi

Categories

Cleanliness
7.86
Several reviews mention issues with cleanliness, notably stained blankets and a moldy bathroom.
Service
8.33
While some guests noted poor reception service, overall, staff was generally described as polite and helpful.
Location
9.37
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.32
Rooms were generally clean, but some complaints about noise and condition were noted.
Amenities
7.85
Amenities received mixed reviews, with some mentioning good kid's space while others pointed out the need for maintenance.
Value for Money
8.31
Perceived as decent, though some guests found the restaurant overpriced.
Food and Beverage
8.36
Breakfast was often praised, but some variety concerns were raised.
Overall Experience
8.83
Despite some negative aspects mentioned, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:53

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs, minibars, and private bathrooms at Master Gramado Hotel. Some rooms even offer stunning views of Vale do Quilombo.

Relaxation and Recreation
Unwind by the outdoor pool overlooking the picturesque valley or stay active at the well-equipped fitness centre. Free WiFi in public areas keeps you connected throughout your stay.

Culinary Delights
Start your day with a delicious breakfast buffet featuring fresh fruits and regional specialties. Savor a variety of dishes and drinks at the hotel’s restaurant and bar.

Experience comfort and convenience at Master Gramado Hotel - your ideal retreat in Gramado. Book now for an unforgettable stay!

Important information:

Please note that the property allows one pet until 10 kg per unit and an extra charge of BRL 60+ 10% of room rate per night applies. Please contact property for further information.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2502 reviews
Cleanliness: 7.86
Service: 8.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.83
A
Amabile • family_with_children • br
9
Pros:

Café da manhã excelente, funcionários simpáticos e prestativos. Ótima localização

2026-06-13 • via Nuitee
J
Jordana • couple • br
9
2026-06-12 • via Nuitee
L
Lucilene • solo_traveller • br
10
Foi ótimo, apesar do imprevisto com aquecedor
Pros:

Limpeza

Cons:

Aquecedor deu problema

2026-06-12 • via Nuitee
M
Marco • couple • br
8
Pros:

Localização e estrutura

Cons:

O estacionamento é pago à parte

2026-06-12 • via Nuitee
A
Aristeu • couple • br
8
Boa
Pros:

Bom cafe da manha. Boa localização. Funcionários atenciosos.

Cons:

O colchão nao era confortável.

2026-06-11 • via Nuitee
K
Kitaoka • couple • br
10
2026-06-10 • via Nuitee
F
Felipe • family_with_children • br
10
2026-06-10 • via Nuitee
S
Santos • solo_traveller • br
10
2026-06-10 • via Nuitee
J
JOSE PAULO • solo_traveller • br
8
2026-06-09 • via Nuitee
T
Teresa Lenira • solo_traveller • br
10
2026-06-09 • via Nuitee
R
Rafael • family_with_children • br
8
Pros:

Espaço Kids muito bom!

Cons:

Acomodação não conservada e com cheiro forte de mofo.

2026-06-09 • via Nuitee
T
Tassia • family_with_children • br
10
Perfeito
Pros:

Quantos grande limpo hotel bem localizado e com uma vista linda, espaço kids grande crianças maiores de 5 fica com a recreadora

Cons:

Gostei de tudo

2026-06-09 • via Nuitee
M
Mariana • family_with_children • br
7
Pros:

localização

Cons:

quarto com poucas tomadas, travesseiros de qualidade ruim.

2026-06-08 • via Nuitee
R
RITA • couple • br
9
It is a very good hotel to stay!
Pros:

The location and the shower

Cons:

The wifi in the room was terrible!

2026-06-08 • via Nuitee
K
Karine • solo_traveller • br
9
2026-06-08 • via Nuitee
L
ligia • solo_traveller • br
7
Precisa melhorar na organização, hotel bom
Pros:

Variedade de itens no café da manhã.
Espaço kids.
Conforto da cama.
Chuveiro quente e com pressão.

Cons:

Lotação no café da manhã, faltou itens e até mesmo reposição das louças.
Acústica do quarto, fiquei no 115 e escutava todo o barulho do quarto ao lado inclusive a televisão que estava ecoando como se estivesse no meu quarto.
Comida que pedi no bar do hotel, não deu para comer o entrecot que pedi pois estava muito duro.

2026-06-08 • via Nuitee
A
anatxt • solo_traveller • br
10
Pros:

Atendimento maravilhoso! Pessoas acolhedoras!❤️❤️

Cons:

Gostei de tudo! Pretendo sempre voltar!❣️

2026-06-08 • via Nuitee
C
Cavalcante Silva de Souza • family_with_children • br
8
Cons:

Acrescentar pelo menos na sala kids, atividade para pré adolescentes, como sinuca.

2026-06-07 • via Nuitee
J
Jade • solo_traveller • br
5
Pros:

Localização

Cons:

Café mediano e cama não confortável.

2026-06-07 • via Nuitee
C
Claudio • solo_traveller • br
9
Pros:

Do café da manhã e do espaço kids

Cons:

Barulho vindo acredito que era de um compressor.

2026-06-07 • via Nuitee