Master Gramado Hotel - Espaço Kids Incrível

Hotels
•
Master Hotels
8.4 (2473 reviews)
Rua Carlos Lengler Filho, 103 , Gramado , br

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Excellent location
Cons:
Cleanliness issues
Poor Wi-Fi

Categories

Cleanliness
7.86
Several reviews mention issues with cleanliness, notably stained blankets and a moldy bathroom.
Service
8.33
While some guests noted poor reception service, overall, staff was generally described as polite and helpful.
Location
9.37
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.32
Rooms were generally clean, but some complaints about noise and condition were noted.
Amenities
7.85
Amenities received mixed reviews, with some mentioning good kid's space while others pointed out the need for maintenance.
Value for Money
8.31
Perceived as decent, though some guests found the restaurant overpriced.
Food and Beverage
8.36
Breakfast was often praised, but some variety concerns were raised.
Overall Experience
8.83
Despite some negative aspects mentioned, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:53

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs, minibars, and private bathrooms at Master Gramado Hotel. Some rooms even offer stunning views of Vale do Quilombo.

Relaxation and Recreation
Unwind by the outdoor pool overlooking the picturesque valley or stay active at the well-equipped fitness centre. Free WiFi in public areas keeps you connected throughout your stay.

Culinary Delights
Start your day with a delicious breakfast buffet featuring fresh fruits and regional specialties. Savor a variety of dishes and drinks at the hotel’s restaurant and bar.

Experience comfort and convenience at Master Gramado Hotel - your ideal retreat in Gramado. Book now for an unforgettable stay!

Important information:

Please note that the property allows one pet until 10 kg per unit and an extra charge of BRL 60+ 10% of room rate per night applies. Please contact property for further information.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for R$ 100 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2473 reviews
Cleanliness: 7.86
Service: 8.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.83
H
Hemerson Ricardo Biancato • family_with_children • br
7
Pros:

Quarto espaçoso, banheiro grande, área kids incrível, café da manhã muito bom

Cons:

Faltava informação nos alimentos do café, saber o recheio dos salgados ou dos bolos era só pegando e provando pra saber! A academia é completa porém falta manutenção, muito equipamentos com defeitos e precisando de reparos

2026-05-29 • via Nuitee
C
cunha • solo_traveller • br
9
Pros:

De um todo

2026-05-28 • via Nuitee
T
Tarcila • solo_traveller • br
7
2026-05-28 • via Nuitee
M
Marques • solo_traveller • br
10
2026-05-28 • via Nuitee
M
Maria Eliza Vernet • solo_traveller • br
5
2026-05-28 • via Nuitee
M
Maria Clara • solo_traveller • br
6
Pros:

Funcionários simpáticos, localização boa.

Cons:

Cama não muito confortável, instalações precisando de reparos, paredes descascada, cômoda descascada. Sem aquecedor no banheiro, banheiro fica muito úmido a ponto ser impossível não secar.

2026-05-26 • via Nuitee
M
Marcelo • solo_traveller • uy
8
Pros:

El play kids

2026-05-26 • via Nuitee
M
Michele • family_with_children • br
8
Bom hotel para crianças
Pros:

Área kids muito boa, meu filho amou!

Cons:

Estacionamento privado é mal organizado.

2026-05-26 • via Nuitee
F
Fabíola • solo_traveller • br
10
2026-05-26 • via Nuitee
A
Aline • extended_group • br
8
Pros:

A limpeza

Cons:

Temperatura. Estava muito frio em todos os ambientes e ar condicionado sempre desligados. O café e o restaurante cobravam o mesmo preço deixando os hóspedes sem opção de escolha para o almoço

2026-05-25 • via Nuitee
P
Paulene • solo_traveller • br
10
2026-05-25 • via Nuitee
E
Elohá • solo_traveller • uy
10
2026-05-25 • via Nuitee
A
Adriana • family_with_children • br
7
2026-05-25 • via Nuitee
K
Kethleen Helena • solo_traveller • br
10
2026-05-25 • via Nuitee
M
Michele • solo_traveller • br
8
2026-05-24 • via Nuitee
V
Vanessa • couple • br
5
Cons:

Café da manhã ruim, espaço kids grande, mas sujo e velho

2026-05-24 • via Nuitee
K
Katia • family_with_children • br
9
2026-05-24 • via Nuitee
D
Diego • family_with_children • br
10
2026-05-23 • via Nuitee
R
Rayssa • family_with_children • br
8
2026-05-22 • via Nuitee
V
valter pierre de lima • solo_traveller • br
10
2026-05-22 • via Nuitee