Best Western Plus Lord Forrest Hotel

Hotels
7.4 (3157 reviews)
20 Symmons Street , Bunbury , AU

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Old facilities
Air conditioning problems
Service inconsistencies

Categories

Cleanliness
7.2
Mixed sentiments; while some mentioned clean rooms, others highlighted issues like outdated facilities.
Service
7.9
Generally friendly staff, but some reviews highlighted poor service experiences.
Location
8.7
Consistently praised for its excellent location.
Room Quality
7.2
Rooms described as old and needing upgrades; air conditioning issues.
Amenities
6.7
Amenities like air conditioning and heating were inconsistent and problematic.
Value for Money
6.7
Pricing issues raised in reviews regarding service and amenities.
Food and Beverage
7.6
Breakfast and food quality noted as good, but some pricing issues were pointed out.
Overall Experience
7.2
Reviews show mixed experiences with more emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Luxurious Amenities
Hotel Lord Forrest offers a range of luxurious amenities including a heated indoor pool, fitness centre, and an on-site restaurant and bar. Guests can unwind and stay active without leaving the property.

Elegant Accommodation
Each room and suite at the hotel is tastefully furnished and equipped with modern conveniences such as a flat-screen TV, minibar, and tea/coffee making facilities. Some accommodations even boast spa baths or stunning ocean views.

Prime Location
Conveniently situated in the heart of the CBD, Hotel Lord Forrest is within walking distance to key attractions like the Dolphin Discovery Centre and Koombana Beach. With easy access to entertainment venues, dining options, and shopping areas, guests can experience the best of Bunbury right at their doorstep.

Experience luxury and convenience at Hotel Lord Forrest. Book your stay now for an unforgettable getaway.

Important information:

Please note that this property requires a valid photo ID (passport or drivers license) and credit card upon arrival, as a $100 credit card pre-authorization is required upon check in to cover any incidental charges. This pre-authorizations is released upon check out but can take up to 10 working days for funds to clear in your account.

Alternatively a cash or debit card bond of $300 can be arranged, which will be refunded upon check out after a damage inspection of the room. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Please note that if using an Australian credit card, a pin number is required.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 3157 reviews
Cleanliness: 7.2
Service: 7.9
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 6.7
Food and Beverage: 7.6
Overall Experience: 7.2
P
paul • couple • au
7
2026-10-17 • via Nuitee
P
paul • couple • au
7
2026-10-17 • via Nuitee
P
paul • solo_traveller • au
7
2026-10-17 • via Nuitee
M
Marina • couple • de
8
Hotel in sehr guter Lage mit großem Zimmer und wunderbarem Meerblick
Pros:

Hervorragende Lage. Zu Fuß schnell am Beach und an der Promenade.
Großes Zimmer, großer Balkon mit herrlichem Meerblick.

2026-10-16 • via Nuitee
M
Marina • solo_traveller • au
10
2026-10-16 • via Nuitee
H
Hoang • family_with_children • au
8
It is ok
Pros:

Close to all good places local. We had breakfast and coffee at Benesse, dinner at Nicolas.

Cons:

Outside very noisy at night

2026-10-15 • via Nuitee
J
jazmin • family_with_children • au
9
2026-10-15 • via Nuitee
K
Karen • family_with_children • au
10
2026-10-15 • via Nuitee
R
Richard • couple • au
6
Okay
Pros:

Room size , pillows

Cons:

Only one wine glass between two people. Bathroom very minimalist.

2026-10-14 • via Nuitee
F
FIONA • couple • au
6
It was ideal for what I was there for
Pros:

The location

Cons:

The rooms are in need of an upgrade

2026-10-13 • via Nuitee
B
BERTHA • family_with_children • au
9
WONDERFUL, THANK YOU
Pros:

STAFF WERE AMAZING AND SO WAS DINNER.

SHAME THE POOL WASNT HEATED, AND THE SPA IN OUR ROOM DIDNT WORK.

WE WOULD ALSO LOVE SOME GLUTEN FREE AND DAIRY FREE OPTIONS FOR BREAKFAST.

EVERYONE WAS VERY FRIENDLY, WE LOVED THE 2 BEDROOMS WITH OUR GRANDIES,

2026-10-13 • via Nuitee
A
Anthony • family_with_children • au
9
A lovely hotel with nice amenities within the city centre and had everything we needed for a weekend
Pros:

The staff were welcoming and helpful. The hotel room was really nice, modern and comfortable. The restaurants had lovely food.

2026-10-13 • via Nuitee
S
Suzy • couple • au
7
Great location, fabulous facilities great for short vacation
Pros:

Great location, fabulous lay out of the hotel with a pool. Food & bar on site

Cons:

The pool heating was broken so absolutely freezing, not great when it’s cold outside & you want a nice swam swim/dip in the pool!
The pool table & air hockey you had to pay to use this should have been free for paying guests to use.

2026-10-11 • via Nuitee
G
Gearoid • family_with_children • au
8
2026-10-11 • via Nuitee
B
Belinda • couple • au
6
Average and not worth the money
Pros:

Close to Marina precinct where there seemed lots of places to eat dinner
It was clean.

Cons:

Claiming ‘Ocean’ views is a stretch. Wind whistled through balcony door all night, aircon noisy, very dated with a bit of a spruce up

2026-10-09 • via Nuitee
K
Kaine • family_with_children • au
10
Indoor pool, amazing friendly staff, close by to everything
Pros:

Had to come down for my sons Swans afl game, we have stayed as a family of 5 before but this time unfortunately we couldn't afford the room for all of us so just dad and son attended the afl game.
Staff allowed an earlier check in as we got their earlier than we thought we would.
We love the hotel and the amazing staff, kids LOVE the indoor pool and think its amazing!
Always love staying here

Cons:

Nothing bad to report.

2026-10-09 • via Nuitee
N
Nicole • couple • au
9
Great place to stay for a good night sleep amd breakfast before hitting the road again
Pros:

Breakfast was great
Comfy bed after long day of travel
Great location within walking distance to Main Street and shops

2026-10-09 • via Nuitee
S
swans • solo_traveller • au
10
2026-10-09 • via Nuitee
R
Regina • couple • au
6
It was ok.
Cons:

No cutlery no crockery no bath. Out dated

2026-10-08 • via Nuitee
J
jebichii • solo_traveller • au
10
2026-10-08 • via Nuitee