Best Western Plus Lord Forrest Hotel

Hotels
7.3 (3086 reviews)
20 Symmons Street , Bunbury , AU
+61 8 9726 5777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location — close to beach, promenade, entertainment and waterfront
Friendly, welcoming and helpful staff
Clean and well maintained in several reports
On-site restaurants with generally lovely food
Good on-site layout with pool and bar/restaurant connectivity
Cons:
Pool often not heated or heating broken
Rooms are getting dated — old beds, uncomfortable pillows, balcony furniture worn
Noise issues (people running above, outside noise) affecting sleep
Spa problems — in-room spa small or not working
Check-in delays and occasional room allocation errors
Perceived high price compared with accommodation quality; limited breakfast dietary options

Categories

Cleanliness
6.8
Mixed reports: several guests praised the hotel as 'super clean and very well maintained', but there are notable incidents (unclean spare pillow, noise-related complaints affecting perception of room upkeep).
Service
8
Generally positive: multiple mentions of welcoming, helpful and friendly staff; some service issues noted (long check-in wait, wrong room given) but remedied quickly.
Location
8.8
Consistently praised: excellent, short walk to entertainment, beachfront/promenade and waterfront; described as 'stunning' and in a 'great location' several times.
Room Quality
6.5
Mixed to negative: rooms described as getting dated, old beds and uncomfortable pillows, balcony furniture in poor condition, heating/temperature control problems and minimalist bathrooms in some reviews.
Amenities
6.3
Several amenity problems: pool heating frequently broken, in-room spa not working or too small for two, limited pool hours, and some paid-for leisure items that guests felt should be free.
Value for Money
6.7
Mixed value perception: a few guests said 'good value' but multiple comments that room rates seem high given dated accommodation and extra charges, leading to perceived poor value for some.
Food and Beverage
7.4
Generally positive food experiences: restaurants described as having lovely food and some guests praised dinner and staff; some negatives around limited breakfast dietary options and one report of poor dinner/service.
Overall Experience
7.9
Overall mixed but leaning positive: many guests enjoyed the location, staff and facilities, while recurring issues (pool heating, dated rooms, noise, occasional service hiccups) tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Amenities
Hotel Lord Forrest offers a range of luxurious amenities including a heated indoor pool, fitness centre, and an on-site restaurant and bar. Guests can unwind and stay active without leaving the property.

Elegant Accommodation
Each room and suite at the hotel is tastefully furnished and equipped with modern conveniences such as a flat-screen TV, minibar, and tea/coffee making facilities. Some accommodations even boast spa baths or stunning ocean views.

Prime Location
Conveniently situated in the heart of the CBD, Hotel Lord Forrest is within walking distance to key attractions like the Dolphin Discovery Centre and Koombana Beach. With easy access to entertainment venues, dining options, and shopping areas, guests can experience the best of Bunbury right at their doorstep.

Experience luxury and convenience at Hotel Lord Forrest. Book your stay now for an unforgettable getaway.

Important information:

Please note that this property requires a valid photo ID (passport or drivers license) and credit card upon arrival, as a $100 credit card pre-authorization is required upon check in to cover any incidental charges. This pre-authorizations is released upon check out but can take up to 10 working days for funds to clear in your account.

Alternatively a cash or debit card bond of $300 can be arranged, which will be refunded upon check out after a damage inspection of the room. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Please note that if using an Australian credit card, a pin number is required.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 3086 reviews
Cleanliness: 6.8
Service: 8
Location: 8.8
Room Quality: 6.5
Amenities: 6.3
Value for Money: 6.7
Food and Beverage: 7.4
Overall Experience: 7.9
G
Gail • solo_traveller • au
5
Pros:

The property needs an update

2026-11-07 • via Nuitee
L
Laura Amanda • family_with_children • au
6
It was ok
Pros:

A nice leave view

Cons:

How expensive it was parking was tight

2026-11-07 • via Nuitee
G
Graham • couple • au
3
Cons:

Aircon wasn't working again

2026-11-07 • via Nuitee
A
Alfredo • solo_traveller • au
7
2026-11-06 • via Nuitee
I
inneke • family_with_children • au
9
2026-11-05 • via Nuitee
M
Malcolm • couple • au
6
Pros:

Location, view.

Cons:

Poor kitchen utensils. Bathroom accessories limited

2026-11-05 • via Nuitee
G
Graeme • couple • au
7
Pros:

Location was good

Cons:

Club over the road playing doof doof until 4 in the morning.

2026-11-05 • via Nuitee
F
Fiona • couple • au
10
Great experience
Pros:

The Lord Forrest Hotel was very central to bus and train service. It made the stay easy to get around the town without a car

Cons:

The weather was not on our side. We struck rain, but thankfully the reception had a courtesy umbrella for us to use during our stay

2026-11-05 • via Nuitee
J
Julie • couple • au
3
Won’t come back
Pros:

Early check in

Cons:

The property was not very clean, and barking dogs made the stay noisy. The swimming pool was dirty, and the outdoor areas resembled a scrapyard. Most concerningly, the main front door did not lock properly, leaving only the flyscreen door secured. Overall, a disappointing stay.

2026-11-05 • via Nuitee
A
aitken • couple • au
8
2026-11-04 • via Nuitee
A
Andrew • solo_traveller • au
5
Comfortable but had interrupted sleep with noise
Pros:

Noisy aircon. Had to shit bathroom door from the vibration

Cons:

Noisy air on

2026-11-04 • via Nuitee
L
Leon • solo_traveller • au
9
well priced for the style of accommodation. Centrally located
Pros:

well priced for the style of accommodation. Centrally located

2026-11-02 • via Nuitee
A
Andrea • solo_traveller • au
5
Excellent location, and works okay if travelling for work.
Pros:

The location is perfect. Easy walking distance to hotels, restaurants, shops and the waterfront.

Cons:

There is no secure car parking available. The undercroft car park is poorly lit, and can be accessed by anyone.

The room security doesn’t seem to work well either. My room key would not operate on my return in the afternoon, and had to be reset by reception - not difficult, but this has happened on a previous stay also, and is annoying.

2026-11-01 • via Nuitee
A
Alka • extended_group • au
9
2026-11-01 • via Nuitee
C
Carol • solo_traveller • au
9
Pros:

Very comfortable

Cons:

For persons not computer wise very hard to find out TV info, phone number for reception.

2026-11-01 • via Nuitee
D
Dana • couple • au
8
Enjoyable
Pros:

Didn't have breakfast

Cons:

I was happy with my stay.

2026-10-31 • via Nuitee
W
William • couple • au
6
Dinner was not good standard and service slow.
Pros:

Short walk to BREC

Cons:

Tired property

2026-10-31 • via Nuitee
L
Leanne • couple • au
8
Lovely experience
Pros:

Great service and friendly staff. Beautiful hotel in a great location

Cons:

The spa in the room really needs upgrading. The not having individual controls for the air/heating.

2026-10-31 • via Nuitee
B
Barrie • couple • au
8
One night stay
Pros:

We liked the location for our purpose. The layout was nice and parking is very good. The bar and restaurant area was nice how you can go between them so easily.

Cons:

The place is getting a bit dated but that is to be expected. The room rates are a bit on the high side especially with the dated accommodation. Bar prices were a bit expensive considering there are a number of other bars and restaurants in close proximity.

2026-10-30 • via Nuitee
K
Kipp • solo_traveller • au
1
2026-10-30 • via Nuitee