Radisson Blu Hotel Lusaka

Hotels
Radisson Blu
8.3 (1063 reviews)
19029 Great East Road , Lusaka , zm

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and spacious rooms
Good customer service
Cons:
Room quality issues
Poor value for money
Disappointing food options

Categories

Cleanliness
8.51
Clean spaces were mentioned positively; however, some rooms' conditions were noted as concerning.
Service
9.99
Exceptional service from staff was highlighted, particularly the front desk team.
Location
8.52
Some reviewers felt the location was not as great as advertised.
Room Quality
7.47
Several complaints about room conditions and amenities being outdated.
Amenities
8
Limited amenities were noted, and some appeared to be in disrepair.
Value for Money
6.96
Many felt the hotel offered a poor value compared to the price paid.
Food and Beverage
8.01
Food options were limited and not appealing for some guests.
Overall Experience
8.97
Overall, experiences varied greatly; however, the service remained a highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:27

Property Description

Luxurious Accommodation
Radisson Blu Hotel Lusaka offers upscale accommodation in the heart of Lusaka, just steps away from premier shopping destinations like Arcades Shopping Mall and Manda Hill Shopping Centre. The rooms are elegantly designed with a cozy seating area and free WiFi, providing a comfortable stay for guests.

Dining Excellence
Indulge in a delightful buffet breakfast and savor international cuisine at the on-site restaurant. For those with dietary preferences, a vegetarian menu is also available. The culinary experience at Radisson Blu Hotel Lusaka promises to satisfy every palate.

Convenient Amenities
Guests can unwind in the hot tub, socialize in the shared lounge, or explore the area with ease using the hotel's car hire service. Additionally, the attentive staff at the 24-hour reception desk are dedicated to ensuring a seamless and enjoyable stay.

Book your stay at Radisson Blu Hotel Lusaka now for a memorable and relaxing experience in Zambia's vibrant capital.

Important information:

- Please note that the extra bed is a roll-out bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1063 reviews
Cleanliness: 8.51
Service: 9.99
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 8.97
S
Silven couple zw
1
Filthy stay
Pros:

It was near my funeral place

Cons:

The rooms are dirty the beds are as if you are sleeping on the floor

2026-07-25 via Nuitee
B
Bensonkaps solo_traveller zm
8
2026-07-24 via Nuitee
M
Maharaj solo_traveller za
3
Worst experience at a hotel EVER.
Pros:

The front desk staff were friendly and accommodating, depending on who assisted you.

Cons:

The cleanliness was questionable. Dirty floors which u mentioned to the front desk on my second day, and they advised that it would be escalated to the housekeeping exec, but nothing was done about it. Worse, my dinner I ordered contained spoiled mushrooms. Upon informing room service, they picked up the dish and replaced with another option, which I thought was exactly what should happen in this instance. But upon checkout I was provided with the bill for the replacement. They did not refund me for the first dish and charged for the second, on the grounds that I only reported it 5 hours after ordering it ( because I was working and lost track of time). So their stance is that the food would have spoiled in that time frame. How is it even possible for a freshly made dish to spoil within 5 hours in an air conditioned room? Pathetic service.

2026-07-22 via Nuitee
C
chazyam2023 Family
10
Best hotel
Pros:

It's amazing there're atmosphere is splendid 👌

2026-07-21 via Tripadvisor
C
Chambalo makwecha solo_traveller mw
7
2026-07-17 via Nuitee
M
Margaret solo_traveller zw
8
2026-07-16 via Nuitee
L
Linda couple gb
10
Wonderful welcome and great value .The food at the restaurant was 10/10
Pros:

Perfect location

2026-07-15 via Nuitee
M
mpilomizere77 NONE
8
Stay in LUSAKA
Pros:

Overall experience was good but two main issues. No free breakfast or restaurant for rewards members. Radisson hotels in other countries do this.

No lotion in my bathroom. Requested they brought then disappeared the next day!

2026-07-13 via Tripadvisor
D
Diana family_with_children zm
10
2026-07-07 via Nuitee
J
Jennifer couple gb
7
Good stay in Lusaka
Pros:

I liked the pool but didn’t use it because it was cold due to winter. The food was also really good! Breakfast was great with omelette chef and room service was also good. Overall the stay was nice and comfortable.

Cons:

The staff were a bit disorganised. The guy who checked us in told us we had breakfast included and when I went to the breakfast they told me it was not included so make sure you screenshot any of your bookings beforehand. The pool staff told me I couldn’t put a drink on my room without setting a table there first. He kept chasing me up just for a Coke Zero when he could have just added it to my room number. These small things that took it from a 5 star experience to a 3 star.

2026-07-07 via Nuitee
I
Ilka solo_traveller us
8
2026-07-05 via Nuitee
B
Bilal solo_traveller zm
10
2026-07-05 via Nuitee
M
Manga couple gb
7
It was comfortable but does not meet the five star category.
Pros:

It’s near local shops.

Cons:

The rooms need refurbishment,

2026-07-04 via Nuitee
1
165bertham Friends getaway
10
Excellent stay
Pros:

I had a good stay at the Radisson Lusaka hotel. The atmosphere was calm, and the room was super clean. It was a good value for money spent.

2026-07-01 via Tripadvisor
E
Enoka couple lk
4
Pros:

Well located. Good breakfast. Friendly staff. Well kept garden.

Cons:

It does not live up to the Radisson brand. Cleanliness and smells in the washrooms and bed rooms need to improve

2026-07-01 via Nuitee
5
505kangwam Couples
10
It was an amazing experience I loved 5 star rating
Pros:

Great place for one to rest and relax I had a great night indeed it’s a 5 star hotel 🤩

2026-06-29 via Tripadvisor
P
Phiri solo_traveller zm
9
2026-06-27 via Nuitee
3
334givenm Family
10
Awesome
Pros:

Very comfortable and good customer service

2026-06-26 via Tripadvisor
_
_Shakes_Waceke Business Eldoret, Rift Valley Province
10
Comfort, Security & Great Hospitality
Pros:

My stay at Radisson Blu Lusaka was very enjoyable. The rooms were spotless, comfortable, and well kept, with a bed that made for a great night’s sleep. The team was professional, courteous, and attentive to guests’ needs. I also appreciated the strong security measures and the hotel’s strategic location near some of Lusaka’s major shopping centers. A reliable choice for both business and leisure travelers.

2026-06-26 via Tripadvisor
J
Jolie Ndjali solo_traveller ae
10
2026-06-22 via Nuitee