Hotel Victoria

Hotels
7.6 (107 reviews)
Av. Pont S/N , Hanga Roa , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Dirty rooms
Poor amenities
Lack of warm water
Misrepresentation of hotel conditions

Categories

Cleanliness
6.4
Numerous complaints about cleanliness and maintenance issues.
Service
9.9
Friendly staff noted in reviews, adding positive sentiment.
Location
9.4
Central location mentioned positively, though issues with accessibility noted.
Room Quality
6.4
Multiple complaints about the state of the rooms and unfulfilled expectations.
Amenities
5.4
Lack of promised amenities and poor facilities reported.
Value for Money
6.9
General dissatisfaction with value compared to the price paid.
Food and Beverage
7.4
Breakfast quality noted as poor.
Overall Experience
9
Direct complaints and overall dissatisfaction with the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:35

Property Description

Panoramic Views and Polynesian Flair
Hotel Victoria, nestled on a hill with breathtaking panoramic views, offers a unique accommodation experience with a touch of Polynesian charm. The bright and spacious rooms with private entrances provide a serene retreat.

Homely Atmosphere and Convenient Amenities
Run by its owners, this hotel exudes a warm and homely atmosphere. Each room is equipped with a minibar, TV, en suite bathroom, and a comfortable seating area. Free WiFi in common areas ensures connectivity during your stay.

Convenience and Relaxation
With a tour desk to organize trips to attractions like Kau volcano, free on-site parking, and airport pick-up service, Hotel Victoria ensures a hassle-free stay. Unwind in the garden terrace or savor a delicious Polynesian breakfast featuring local fruits.

Experience the charm of Easter Island at Hotel Victoria. Book now for an unforgettable stay!

Important information:

Please send your flight number to the hotel so they can pick you up at the airport, otherwise hotel wont be able to do so.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IPC

Location

Guest Reviews

7.6
Based on 107 reviews
Cleanliness: 6.4
Service: 9.9
Location: 9.4
Room Quality: 6.4
Amenities: 5.4
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 9
J
Jéssica • solo_traveller • cl
9
Cumple con lo que se esperaba
Pros:

La llegada al aerpouerto y esperarnos con collares, el traslado al hotel, la amabilidad de Thiaré la administradora, hermoso entorno y a una cuadra de la calle principal. m
uy buen desayuno. Hotel muy tranquilo y seguro, vistas hermosas !

Cons:

Nada ! Todo bién..

2026-10-11 • via Nuitee
M
Mario • solo_traveller • cl
1
2026-08-13 • via Nuitee
H
Hernan Dennis • family_with_children • cl
10
Exelente
Pros:

La.ubicacion exelente y la amibildad en todo momento

Cons:

Nada que decir

2026-07-19 • via Nuitee
J
juan pablo bravo • extended_group • cl
9
Muy buena isntancia, Thiare se preocupo de darnos solución a todo
2026-07-06 • via Nuitee
C
CRISTIAN • couple • cl
7
Buena estancia en general solo con los detalles descritos anteriormente
Pros:

El desayuno
La ubicación

Cons:

El estado de la habitación, siento que le falta hacer más arreglos al estado de ellas, baño tenía el fierro de la cortina con óxido
El cielo de las habitación estaba guateado
La luz de la pieza prendía al rato después

2026-06-01 • via Nuitee
F
Francisco D. • solo_traveller • cl
10
Pros:

Muy buena ubicación, Tiare su administradora muy amable y siempre entregando apoyo en tus necesidades en la isla

2026-06-01 • via Nuitee
E
Eugenio • solo_traveller • cl
10
Pros:

Excelente lugar cómodo y la relación con la administración exelente

Cons:

Falta de recipientes para la basura

2026-05-22 • via Nuitee
R
Roberto • solo_traveller • ec
1
2026-05-12 • via Nuitee
E
Edgardo • solo_traveller • ar
9
Pros:

De acuerdo a lo indicado

2026-05-08 • via Nuitee
C
Carolina • solo_traveller • cl
10
2026-05-04 • via Nuitee
M
Mary • solo_traveller • us
3
2026-03-25 • via Nuitee
S
Simona • solo_traveller • us
9
2026-03-14 • via Nuitee
I
Ivon Richard • solo_traveller • ca
8
Le site de l’île de Pâques où l’on peut voir les Moai.
Pros:

Le site était parfait pour l’emplacement. Les facilités un peu moins, il faut comprendre aussi que nous sommes sur une île et que tout ne s’apparente pas aux grandes villes.

Cons:

Le personnel très gentil et très agréable.

2026-02-13 • via Nuitee
R
Richard • couple • fr
8
2026-02-11 • via Nuitee
M
Min • solo_traveller • cl
8
2026-01-16 • via Nuitee
M
Maria Teresa • family_with_children • cl
7
2026-01-15 • via Nuitee
F
Felipe Ignacio • extended_group • cl
10
Todo excelente
Pros:

Personal amable y preocupados.

Cons:

Nada

2026-01-12 • via Nuitee
D
Daniela • extended_group • cl
6
2026-01-06 • via Nuitee
K
Karina • solo_traveller • ru
3
2026-01-03 • via Nuitee
P
Pedro de Gran Canaria • couple • at
4
Bezeichnung Hotel passt überhaupt nicht.
Pros:

Personal war sehr freundlich. Lage ist gut, sehr zentral.

Cons:

Wir hatten kein warmes Wasser! „Hotel“ müsste dringend umfassend renoviert werden.

2025-12-31 • via Nuitee