The Klagan Hotel

Hotels
8.3 (1089 reviews)
Unit 25-28, Ground Floor, 8th-10th Floor, Block D, Warisan Square, Jalan Tun Fuad Stephens , Kota Kinabalu , MY
+60 88-488 908

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Inconsistent food quality
Issues with cleanliness
Customer service shortcomings

Categories

Cleanliness
7.69
Some reviews mentioned dirty crockery in the coffee house and dustbins needing improvement.
Service
8.66
Friendly and helpful staff were highlighted, though there were issues with customer experience.
Location
9.2
Many reviews praised the convenience of the location near shopping malls.
Room Quality
8.15
Rooms are clean and comfortable with spacious options for families.
Amenities
8.18
Good parking and other facilities, but some issues with air conditioning reported.
Value for Money
8.64
Many guests felt the stay provided good value considering the location and amenities.
Food and Beverage
7.19
Breakfast received mixed reviews; some guests enjoyed it while others found it lacking.
Overall Experience
8.66
Overall, guests reported a satisfying experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:29

Property Description

Modern Rooms with Free WiFi
The Klagan Hotel offers modern air-conditioned guest rooms decorated with natural colors and equipped with flat-screen satellite TV. Enjoy free WiFi throughout the property for your convenience.

Dining Options
Indulge in Asian and Malaysian cuisines at Wanyan Rooftop Cafe or savor coffee and pastries at The Klagan Lounge. Choose from a variety of dining options to suit your taste preferences during your stay.

Convenient Location
Located in Kota Kinabalu city centre, The Klagan Hotel is just 350 metres from Kota Kinabalu Waterfront. With Centre Point Sabah and Gaya Street nearby, explore the city with ease and convenience.

To book your stay at The Klagan Hotel and experience comfort and convenience in Kota Kinabalu, reserve now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.3
Based on 1089 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.66
R
Rosmawati • extended_group • my
9
value for money
Pros:

The room nice

2026-10-28 • via Nuitee
D
Dariusz • couple • pl
8
2026-10-27 • via Nuitee
S
Sophie • couple • fr
8
Je recommande cet hôtel. Le rapport qualité prix est excellent.
Pros:

Hôtel très bien, situé, confortable. Belle vue sur la mer.

Cons:

Rien

2026-10-26 • via Nuitee
J
Jacqueline • couple • gb
10
Brilliant stay in the heart of Kota Kinabalu
Pros:

Everything! The staff were excellent and especially helpful.

Cons:

Nothing

2026-10-20 • via Nuitee
T
Tsz Kiu Chan • couple • hk
10
2026-10-20 • via Nuitee
S
sueddan • family_with_children • my
9
Pros:

All

Cons:

Nothing

2026-10-19 • via Nuitee
T
Takahiro • couple • jp
8
値段通り
Pros:

立地と値段

Cons:

近くが繁華街で夜中まで音楽がうるさい

2026-10-19 • via Nuitee
I
Idah • couple • bn
10
2026-10-19 • via Nuitee
J
Jasmin Kapok • solo_traveller • my
10
2026-10-17 • via Nuitee
J
Jasmin Kapok • solo_traveller • my
10
Complementation
Pros:

Value to money. Clean room, spacious, got Google tv

Cons:

100% like it

2026-10-17 • via Nuitee
A
Ahmad Basyiruddin • family_with_children • my
8
strategic location
Pros:

the seaview is superb

Cons:

need to pay more if we request for extra towel and drinking water.

2026-10-17 • via Nuitee
R
Rahimah Binti Asrah • solo_traveller • my
10
2026-10-16 • via Nuitee
Y
Yvonne • extended_group • us
8
Staffs are helpful and nice.
Pros:

Convenience.

Cons:

No mini refrigerator. For our medication. And up getting an ice chest just to keep medication.
what’s a drainage in the shower is slow and so is the bathroom sink.
Breakfast can be better

2026-10-15 • via Nuitee
M
Mohamed Suhaimi • couple • my
9
Value for money.
Pros:

Easy food area availability. Walking distance only.

Cons:

No. All are just nice.

2026-10-15 • via Nuitee
M
MOHD FAISAL • couple • my
9
Pros:

breakfast good

Cons:

location good

2026-10-15 • via Nuitee
T
Takahiro • couple • jp
10
2026-10-15 • via Nuitee
D
Deeba • family_with_children • my
10
2026-10-14 • via Nuitee
C
CHIA HSUAN • couple • tw
9
2026-10-14 • via Nuitee
N
Nur akilah • family_with_children • my
5
2026-10-14 • via Nuitee
K
Karen Eve • solo_traveller • my
9
2026-10-14 • via Nuitee