Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great food quality
Comfortable rooms
Friendly staff
Cons:
Shower safety risk
None noted

Categories

Cleanliness
8.3
Housekeeping was praised but cleanliness risks highlighted by shower design.
Service
9.8
Outstanding service throughout, with specific commendation to many staff members.
Location
9.3
Well-rated location, contributing to the overall experience.
Room Quality
9.3
Comfortable room layout, though there was a concern regarding shower safety.
Amenities
9.3
Excellent dining options and ambiance at the restaurant.
Value for Money
8.8
Consistent with the premium experience expected from a 5-star hotel.
Food and Beverage
9.3
High-quality food experienced across multiple dining experiences reviewed.
Overall Experience
9.5
Overall, the stay was enjoyable with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:36

Property Description

Luxurious Spa and Fitness Center with Panoramic Views
Experience ultimate relaxation at the rooftop infinity pool and indulge in holistic wellness at the Antahpura Spa. Stay fit at the 24h fitness center and try out yoga and Pilates at LEAP studio, all while enjoying breathtaking city views.

Award-Winning Dining Experience at The Flying Elephant
Savor a culinary journey at the acclaimed multi-cuisine restaurant with five open kitchens offering a variety of international cuisines. Enjoy handcrafted cocktails and a wide selection of wines at the expansive bar. For a more casual dining experience, head to The Dining Room for Indian and Western cuisine.

Convenient Location near Major Attractions and Business Centers
Situated near key landmarks like Phoenix Marketcity Mall, Chennai Trade Centre, and leading hospitals, Park Hyatt Chennai offers easy access to both leisure and business travelers. With spacious rooms boasting city or forest views, marble flooring, and top-notch amenities, this 5-star hotel ensures a luxurious stay.

Book your stay at Park Hyatt Chennai for a memorable and rejuvenating experience!

Important information:

Please note that for security purposes, guests will be required to present a valid photo ID upon check-in. Foreign nationals will be required to present their passport and a valid visa.

Guests are requested to note that the property reserves the right to charge the Credit Card provided in case of a No Show or late cancellation.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Please note that the property will charge pre-authorization of INR 10 on guest credit card in order to guarantee all bookings before arrival.

Guest booking more than 5 rooms will be considered has a group booking and different terms & conditons apply and policies may vary.

Rate of GST associated with the room selection:
- 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500.
- If you pay more tax than required, you may collect the balance amount from the hotel at check out.
- If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1084 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
A
Abron Nightingale family_with_children in
8
My stay at Park Hyatt was a mix of wonderful experiences and a few disappointing moments.
Pros:

The reception team was warm and welcoming. They greeted us pleasantly, offered welcome drinks, handled our luggage with care, and ensured it was delivered to our room smoothly.

The complimentary amenities were thoughtful, and both the property and the food were exceptional, truly reflecting the luxury the brand is known for.

Overall, Park Hyatt offers a beautiful property and excellent dining, but the service fell short of the personalized, attentive experience I expected from a five-star luxury hotel.

Cons:

Upon arrival, I was carrying my baby and struggled with the door as no one initially came forward to assist. After a short while, a staff member noticed and helped.

I appreciated the pre-arrival calls to check if we needed anything, and my request for a baby crib was accepted. However, the crib was never placed in the room. By the time I realized it was already late at night, and with an infant, I chose not to follow up. It was a small detail that could have made a significant difference.

What disappointed me most was that I had informed the hotel in advance that we were celebrating our anniversary, yet there was no acknowledgment or special gesture from the hotel. Even a simple handwritten note or a small complimentary treat would have made the occasion feel special.

I also felt that guests who appeared to be celebrities or well-known personalities received noticeably more attention than regular guests. While I understand that VIP guests may receive additional hospitality, every guest should feel equally valued and cared for.

2026-07-04 via Nuitee
F
Frew_Traveller306 Solo travel
10
Wonderful stay
Pros:

It’s a beautiful property with friendly and courteous staff. From bellman at the door, Front Desk and restaurant everyone is very professional. Special mention to Lokesh ( who took my check-in) Vijay and Ashish, Chandrakant ( who drove me), Anikath ( who kept my room tidy) and restaurant colleagues (

Overall it’s a wonderful stay and thanks to everyone :)

2026-07-03 via Tripadvisor
T
thangavelm2026 Business
10
Exceptional Hospitality at Park Hyatt Chennai
Pros:

I had an outstanding experience at Park Hyatt Chennai. The hotel offers exceptional hospitality, elegant interiors, and a peaceful atmosphere. The rooms were comfortable, the dining experience was excellent, and every detail reflected true luxury.

A special thanks to Ms. Vinothini for her warm welcome, professionalism, and attentive service. She made us feel genuinely valued and ensured our visit was smooth and memorable. Her friendly attitude and dedication to guest satisfaction truly stood out.

I highly recommend Park Hyatt Chennai to anyone looking for a premium stay in Chennai. Looking forward to visiting again!

2026-07-03 via Tripadvisor
M
Minaxi solo_traveller in
9
2026-07-03 via Nuitee
F
FarAway51058147019 Solo travel
10
Cleaning is very good
Pros:

I had outstanding stay for park Hyatt.mrinal for hk he took care my very well .

2026-07-01 via Tripadvisor
S
sathishu2016 NONE
10
Amazing
Pros:

Great place to stay in Chennai. Amazing staff, Impressive architecture and nice spacious rooms with all the amenities. Five star all around.

2026-07-01 via Tripadvisor
O
Ocean_blueM Business Edmonton, Alberta
10
Perfect stay to combine business and tourism.
Pros:

The hotel is very well appointed, staff are extremely polite and accommodating, our house keeping, Vinothini, was excellent and paying attention for details, asking about special needs. The breakfast has a large variety to cater to every guest taste. Even, there is almond milk to lattes. The travel concierge is a as very attentive, suggesting what to see and arranging for cars to maximize our sightseeing time.
We will stay again if visiting Chennai again. Thank you!

2026-06-30 via Tripadvisor
A
Avibala solo_traveller ae
9
Couldn't have been a better choice for my stay
Pros:

Amazing hotel with good and spacious rooms.. the bathrooms were massive with all the cupboards inside the bathroom.. so the room felt bigger.. the staff were extra helpful going above and beyond the way.. especially the manager of the main restaurant was going out of way to accommodate our requests.. The breakfast was a highlight.. wide range of amazing authentic Indian and continental offerings.. I came in with my family so thoroughly enjoyed my stay.. defintely worth the money spent..

Cons:

Nothing much to add here. Only one thing that bothered was that the location is on a one way road. Hence at peak traffic times it can take a little longer to get in and leave the hotel.. but everything else was perfect

2026-06-28 via Nuitee
K
Kuzhali family_with_children om
9
2026-06-27 via Nuitee
A
anil kumar solo_traveller in
10
Top notch
Pros:

The staff are very good they took out most care

Cons:

Nothing every thing was excellent

2026-06-25 via Nuitee
H
Hajshqbak Couples
10
House keeping experience was excellent
Pros:

Vinothini came and assisted with my coffee machine. She explained very clearly. A very capable staff.

2026-06-24 via Tripadvisor
M
Maps13128800475 Business
10
EXCELLENT SERVICE
Pros:

Excellent experience . After a long tired day i could sleep well. Thank to the room maintenance. And Mr aniket has done agreat job.

2026-06-23 via Tripadvisor
D
DayTrip44640458201 Friends getaway
10
Good stay best pet friendly
Pros:

Totally loved the experience especially Limsen was very friendly in assisting when I had visited with my pet.

2026-06-22 via Tripadvisor
6
686archanan Family
10
Warm and hospitable stay
Pros:

Am amazing hospitality team who made our stay very memorable. From the team at Park Brassarie who worked around our late morning arrival to ensure we got a warm breakfast, to the housekeeping team (Aniket) who took the time to set up the room for my child.

2026-06-21 via Tripadvisor
J
jamiej183 NONE Istanbul
10
Wonderful stay in Park Hyatt Chennai
Pros:

Wonderful experience at Park Hyatt Chennai. The staff were friendly, professional, and very helpful throughout my stay. The rooms were clean, comfortable and well maintained. Enjoyed my stay and would gladly return in the future.

2026-06-21 via Tripadvisor
I
I8427XDdanielt Business
10
Lovely check-in by Imcha
Pros:

I just wanted to leave this review since did not get to meet Imcha but wanted to share that she gave a wonderful check-in to my guest as my guest was Japanese and had trouble speaking in english but because she could speak Japanese I would rest assure for my guest and so did the guest during his stay. Kudos to Imcha and will definitely will visit back.

2026-06-20 via Tripadvisor
S
stephenjohns178 Business
10
Great hotel
Pros:

Amazing as always! They are so friendly. Customer service is top notch. Just make sure to refill the body wash / shower gel regularly.

2026-06-20 via Tripadvisor
B
buildingmystoreys Family India
10
Delight
Pros:

The hospitality at the hotel was super and I especially want to mention Suparna here .

2026-06-18 via Tripadvisor
A
amshah5 NONE Mumbai, Maharashtra
10
Excellent Hotel with Great service
Pros:

Excellent Hotel. Fabulous Service. Excellent Ambience, Very clean. Rooms & Bathrooms very comfortable. Food was just excellent at the Breakfast & at The Flying Elephant. Spa too was excellent. Their lobby is also grand & the water body outside the lobby & between the restaurants is great.

2026-06-15 via Tripadvisor
A
Avinash solo_traveller sg
10
2026-06-12 via Nuitee