Alpenlodge

Hotels
9.4 (773 reviews)
Zer Bännu 22 , Zermatt , ch
+41 27 966 97 97

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Excellent breakfast
Cons:
Distance from town
Some walking required

Categories

Cleanliness
9.23
All reviews noted cleanliness as satisfactory with specific mentions of clean bedding and bathrooms.
Service
9.7
Staff were frequently described as friendly and helpful.
Location
9.34
The location offers beautiful views, with some reviews noting the distance from town as a potential downside.
Room Quality
9.19
Rooms are well-decorated with excellent views and comfortable amenities.
Amenities
9.42
Most reviews highlighted good amenities and services like breakfast and transfer services.
Value for Money
9.18
The value for money is inferred from the consistent high ratings across other categories.
Food and Beverage
9.53
Breakfast received consistent positive feedback from multiple reviews.
Overall Experience
9.6
General sentiment was extremely positive, with multiple reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Luxurious Ski-in Alpenlodge Superior in Zermatt

Panoramic Views and Wellness: Enjoy breathtaking views of the Matterhorn from the sunny slope location. Free access to the modern Zen spa with sauna and steam bath, as well as a relaxation room overlooking the mountains.

Elegant Alpine Rooms: Relax in stylish rooms with free Wi-Fi, flat-screen TVs, and DVD players. Indulge in comfort with bathrobes and hairdryers provided for your convenience.

Convenient Amenities and Services: Start your day with complimentary coffee, tea, and cakes. Unwind in the cosy lounge bar by the fireplace or on the terrace with stunning village and Matterhorn views. Easy access to ski facilities and transportation options.

Book now for an unforgettable mountain getaway at Alpenlodge Superior!

Important information:

Please call the hotel as soon as you are in the train/taxi from Täsch to Zermatt, so that the hotel can organize the transportation to the hotel.

Please note that the spa area is open from 4 p.m. until 9 p.m.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 5 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 6 years old to 17 years old stay for CHF 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 773 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.34
Room Quality: 9.19
Amenities: 9.42
Value for Money: 9.18
Food and Beverage: 9.53
Overall Experience: 9.6
I
Irene • solo_traveller • ch
8
2026-07-23 • via Nuitee
A
Anna • family_with_children • pl
10
Miejsce z klimatem i super widokiem
Pros:

Swietny widok z okna, cicha okolica (poza kilkoma budowami w poblizu), piekny, przestronny pokoj. Wygodna wanna, blisko centrum, bardzo smaczne śniadania. Bardzo miła obsługa recepcji. Taxi serwis

Cons:

Mimo, że ręczniki wisiały a nie lezaly na podlodze, 2 razy nam je zmieniono, czego nie chcielismy z uwagi na kwestie ekologii. Tylko jedna osoba na sniadaniu to troche malo, moze dlatego Pani nie byla zbyt sympatyczna

2026-07-21 • via Nuitee
N
Nico • family_with_children • nl
10
Wandelen en goede gesprekken
Pros:

Ontbijt goed, personeel heel vriendelijk

2026-07-19 • via Nuitee
H
Hélène • couple • fr
10
Le meilleur emplacement pour une vue unique sur le Cervin
Pros:

La gentillesse du personnel ainsi que l’emplacement et la vue magnifique sur le Cervin.

2026-07-19 • via Nuitee
C
Carlos • family_with_children • pt
10
Beautiful property at a calm location with an amazing view, lovely spa and great breakfast
Pros:

On a quiet hill 8 mins walking from downtown, the room was amazing, a 2 storey room with a balcony sponsoring a fantastic view of Zermatt and Matterhorn right in front of your face. The overall interior design of the whole property is a stunning rustic type (e.g. the breakfast area, the rooms, even the spa area). Breakfast was fantastic with great variety but especially quality. Lovely scrambled eggs, cappuccino, nice bread/cheese/ham variety. The staff was relentless (special thanks to Martin) in helping you enjoy your stay. The included spa (used the sauna mostly) was also great at the end of each (long) hiking day).

Cons:

Nothing significant at all. If I'm nitpicking, I can refer:
After a long day hiking, the 8 min walk uphill can be unpleasant, but after hiking 5 or 6h, complaining about extra 8 mins sounds ridiculous.Would be nice to have some pancakes or waffles to go with the various fantastic jams they had, also maybe some more fruit variety.

2026-07-19 • via Nuitee
Y
Yoann Fort • solo_traveller • ch
10
Pros:

L'accueil
L'hôtel

Cons:

Plus loin que d'autres établissements mais vraiment bien organisé. Taxi, Voucher, livraison des bagages en gare. La grande classe.

2026-07-12 • via Nuitee
A
Amuni • extended_group • ch
10
2026-07-12 • via Nuitee
T
Tim • extended_group • au
10
Beautiful property, exceptional staff
Pros:

Beautiful, clean and quirky

Cons:

Up a big hill - but what’s t in Zermatt?!

2026-07-11 • via Nuitee
M
Magda-Valeria • couple • ro
10
2026-07-10 • via Nuitee
M
Magda-Valeria • couple • ro
10
Vacanță superbă într-un loc de vis.
Pros:

Tot, locația, pensiunea, gazdele deosebit de amabile.

2026-07-10 • via Nuitee
J
Jordan • couple • ca
9
Pros:

Wonderful staff at this charming place. A little outside the main strip but an easy walk into town. Would recommended to anyone staying in Zermatt

2026-07-09 • via Nuitee
R
René • extended_group • ch
9
Pros:

Das Wirte Paar hat perfekt zu uns geschaut. 👍

2026-07-09 • via Nuitee
B
Brinton • couple • us
10
2026-07-09 • via Nuitee
K
Katherine • solo_traveller • us
10
Beautiful views, very peaceful, unique
Pros:

Great views, very zen, lovely staff

Cons:

All the hills you have to climb to get there! (But that’s true everywhere in Zermatt)

2026-07-09 • via Nuitee
A
Adamur • extended_group • br
10
Hotel charmoso, excelente atendimento, estilo alpino e a vista incrível do cartão postal de Zermatt
Pros:

Vista incrível do Matterhorn
Limpeza
Estrutura pequena e aconchegante

2026-07-09 • via Nuitee
T
Tünde • couple • sk
8
Pros:

Milý personál, rýchly check in /out, pekné tiché prostredie s dobrým výhľadom z balkónu , super raňajky

Cons:

slabšie wifi na balkóne

2026-07-08 • via Nuitee
C
Cornelia • couple • ch
10
Familiär, herzlich, man fühlt sich Willkommen und zu Hause
Pros:

Authentisch, familiär, fänomenales Frühstück

Cons:

-

2026-07-06 • via Nuitee
J
James • couple • us
10
We enjoyed our stay here in Zermatt with the view of the Matterhorn each morning.
Pros:

The view of the Matterhorn from our porch was great. The room was comfortable. The breakfast was good.

Cons:

It was a little further from the city center.

2026-07-05 • via Nuitee
V
Virginia • couple • de
8
Ruhig gelegen mit herrlichem Blick aufs Matterhorn
Pros:

Die Aussicht aufs Matterhorn war schon klasse. Das Zimmer gross und geräumig und gefuehlt 1 mio TV Kanäle:)

Cons:

Das Frühstück war für mein Empfinden etwas mager. Bei dem Zimmerpreis hätte ich mehr erwartet. Aber ist halt Schweiz.

2026-07-02 • via Nuitee
T
TOMOMI • couple • jp
8
2026-06-30 • via Nuitee