Alpenlodge

Hotels
9.4 (795 reviews)
Zer Bännu 22 , Zermatt , CH
+41 27 966 97 97

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Beautiful views
Excellent breakfast
Cons:
Distance from town
Some walking required

Categories

Cleanliness
9.23
All reviews noted cleanliness as satisfactory with specific mentions of clean bedding and bathrooms.
Service
9.7
Staff were frequently described as friendly and helpful.
Location
9.34
The location offers beautiful views, with some reviews noting the distance from town as a potential downside.
Room Quality
9.19
Rooms are well-decorated with excellent views and comfortable amenities.
Amenities
9.42
Most reviews highlighted good amenities and services like breakfast and transfer services.
Value for Money
9.18
The value for money is inferred from the consistent high ratings across other categories.
Food and Beverage
9.53
Breakfast received consistent positive feedback from multiple reviews.
Overall Experience
9.6
General sentiment was extremely positive, with multiple reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Luxurious Ski-in Alpenlodge Superior in Zermatt

Panoramic Views and Wellness: Enjoy breathtaking views of the Matterhorn from the sunny slope location. Free access to the modern Zen spa with sauna and steam bath, as well as a relaxation room overlooking the mountains.

Elegant Alpine Rooms: Relax in stylish rooms with free Wi-Fi, flat-screen TVs, and DVD players. Indulge in comfort with bathrobes and hairdryers provided for your convenience.

Convenient Amenities and Services: Start your day with complimentary coffee, tea, and cakes. Unwind in the cosy lounge bar by the fireplace or on the terrace with stunning village and Matterhorn views. Easy access to ski facilities and transportation options.

Book now for an unforgettable mountain getaway at Alpenlodge Superior!

Important information:

Please call the hotel as soon as you are in the train/taxi from Täsch to Zermatt, so that the hotel can organize the transportation to the hotel.

Please note that the spa area is open from 4 p.m. until 9 p.m.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.4
Based on 795 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.34
Room Quality: 9.19
Amenities: 9.42
Value for Money: 9.18
Food and Beverage: 9.53
Overall Experience: 9.6
A
Administrator • solo_traveller • pl
9
2026-09-19 • via Nuitee
R
rosangela • solo_traveller • ar
10
2026-09-18 • via Nuitee
A
Adam • couple • ch
10
Excellent
Pros:

Ambiance, staff, cleanliness

Cons:

Nothing

2026-09-17 • via Nuitee
은빈 • solo_traveller • kr
7
2026-09-14 • via Nuitee
J
jo • solo_traveller • nl
10
Een fantastische ervaring.
Pros:

de rustige ligging, de comfortabele kamers met balkon, het super ontbijt en de zeer deskundige en vriendelijke eigenaren en personeel.

Cons:

niets.
Door de ligging was het zeer rustig en was het uitzicht op de Matterhorn fantastisch.
Het betekent wel dat de laatste 300 meter flink omhoog gaan. Maar in rustig tempo zeker te doen.

2026-09-11 • via Nuitee
H
Hans • couple • nl
10
Geweldig genoten.
Pros:

Mooie locatie met bergzicht.
Personeel was uiterst vriendelijk
ontbijt goed geregeld

Cons:

geen commentaar

2026-09-09 • via Nuitee
N
NISHIMURA • couple • jp
10
2026-09-08 • via Nuitee
R
Rochelle • couple • us
10
2026-09-07 • via Nuitee
B
Barbara • solo_traveller • ch
9
2026-09-06 • via Nuitee
F
Fabian • couple • ch
9
2026-09-05 • via Nuitee
D
Darlene • extended_group • us
9
Excellent!
Pros:

Beautiful views, staff were lovely and helpful, breakfast was delicious!

Cons:

The beam from the bed easy to hit head in the middle of the night

2026-09-01 • via Nuitee
C
Cooper • couple • us
10
2026-08-30 • via Nuitee
T
Tamami • couple • jp
8
居心地は良くてオーナーは優しい
Pros:

静かなロケーションとマッターホルンがホテルからよく見えます

2026-08-30 • via Nuitee
B
Bernd • couple • de
10
Wunderschönes Hotel in familiärer Hand
Pros:

Wunderschönes Hotel ganz in familiärer Hand, wir bekamen ein Upgrade und konnten aus dem Bett auf das Matterhorn schauen, fabelhaft, auch das Frühstück war sehr hochwertig, wir kommen bestimmt wieder

2026-08-30 • via Nuitee
A
Amanda • family_with_children • us
10
100% recommend and would stay again! Amazing view of Matterhorn & perfect space & quite.
Pros:

Outstanding stay! Beyond the beautiful view of the Matterhorn, the space was perfect for our family of 4. We appreciated the included taxi ride upon arrival and departure, the friendly staff and the included breakfast to start off our days!

Cons:

It wasn't a big deal but the walk uphill from town was a little tiring. That said, it was more important for us to be away from the heart of the town and enjoy peace and quiet.

2026-08-27 • via Nuitee
J
Jörn • solo_traveller • de
9
Pros:

Matterhornblick aus dem Zimmer, sehr nettes Personal, sehr gutes Frühstück.

Cons:

Allgemein das z.T. rüpelhafte Fahrverhalten der Taxifahrer in Zermatt.

2026-08-26 • via Nuitee
F
Fuka • family_with_children • gb
10
2026-08-24 • via Nuitee
J
Jo-Ann • couple • us
10
We had a wonderful time and enjoyed the comforts and views from the room.
Pros:

Great view of the Matterhorn, the rooms are nicely decorated and the robes and slippers made it feel like home. The eggs to order at breakfast and the fresh fruit were a plus.

Cons:

It is a hike to the property but the view is spectacular so it was worth it.

2026-08-24 • via Nuitee
S
Suzana • solo_traveller • fi
10
Lovely
Pros:

The room was comfortable and big, and the hotel is lovely. Staff is very friendly. I also liked the complimentary taxi service for arrival and departure (this is for 2+ nights stay) because the hotel is on a hill. The views are amazing.

Cons:

-

2026-08-24 • via Nuitee
A
Angelika • solo_traveller • ch
10
2026-08-21 • via Nuitee