Hotel Serena Cortina

Hotels
8.4 (3108 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , IT
+39 0436 2604

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Location

Guest Reviews

8.4
Based on 3108 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
T
Tsz Hang • couple • hk
9
2026-10-30 • via Nuitee
L
Lea • couple • si
10
Pros:

Great breakfast, cozy atmosphere.

2026-10-29 • via Nuitee
P
Paolo Marcello • solo_traveller • it
8
2026-10-27 • via Nuitee
G
Glen • couple • gb
10
Nicely located, clean, modern room, good breakfast.
Pros:

Nice location. Very helpful staff. Very clean, modern room.

Cons:

Nothing

2026-10-26 • via Nuitee
J
Joana • couple • pt
10
2026-10-26 • via Nuitee
C
CAIO • couple • br
9
Tudo o que precisa em cortina
Pros:

Localização e gentileza dos funcionários da recepção. Café da manhã excelente. Quarto bem aconchegante com varanda. Estacionamento. Fácil acesso ao centro à pé. Bom restaurante.

Cons:

O box da ducha poderia ser maior.

2026-10-26 • via Nuitee
J
JOSE • couple • br
7
2026-10-24 • via Nuitee
R
Romana • couple • at
8
Pros:

Gute Lage,zentrumsnah, Restaurant vorhanden

Cons:

Abendessen erst ab 19h30

2026-10-22 • via Nuitee
C
Clarissa • family_with_children • it
9
Affordable, great views and nice breakfast
Pros:

The location is perfect! Amazing view of the mountains and just a short walk from the city center. Great breakfast and nice staff.

Cons:

The room was a bit small, specially the shower

2026-10-22 • via Nuitee
V
Vladimír • couple • sk
1
Pros:

Nič celé zle

Cons:

Izba katastrofa

2026-10-21 • via Nuitee
C
Cyril • solo_traveller • it
10
2026-10-21 • via Nuitee
E
Edita • couple • lt
10
2026-10-20 • via Nuitee
I
Ifigeneia • extended_group • gr
10
2026-10-20 • via Nuitee
S
Steven • couple • gb
6
The lady on reception was so lovely she made us feel welcome, the view was spectacular
Pros:

First day we arrived at 9am and everything was very low, no bacon left, they did cook us some but by that time they were closing and everything was being cleared away,

Cons:

The staff were not very friendly, apart from the lady on reception she was so lovely. The gentleman on reception was not very friendly. The evening meal on the first nice was appalling, the main meal was cold when served and we told them and they just shrugged. After the dessert no one came out to clear the okates. I think they were embarrassed by the food served. There were 3 couples eating and everyone agreed it was very poor. We ate out the second night and would not recommend the food at the hotel at all

2026-10-20 • via Nuitee
S
SILVIA • couple • br
10
Pros:

Muito próxima ao centro, a uma curta caminhada (o hotel está em uma pequena ladeira, tranquila para subir). Nosso quarto era enorme e bem decorado.

2026-10-19 • via Nuitee
S
Silgran • couple • ar
9
Excelente opción para alojarse en Cortina
Pros:

Excelente hotel, muy cerca del centro para ir andando.
Habitación y baño recién remodelado.
Con balcón con vista increíble.

Cons:

Nada.
Solo que lada luz led de arriba de la cama era muy potente, por decir algo.

2026-10-19 • via Nuitee
L
luigi • couple • it
9
otttimo soggiorno in centro a cortina
Pros:

colazione posizione pulizia

Cons:

dalle foto le stanze sembravano piu spaziose e moderne. ma cmq camere ok e pulite

2026-10-19 • via Nuitee
A
Annie • family_with_children • ca
10
Tres bel hotel, dejeuner exceptionnel!
Pros:

Emplacement, stationnement, personnel accueillant. Chambre rénovée et tres confortable et dejeuner copieux inclus.

2026-10-19 • via Nuitee
H
Harun • solo_traveller • us
10
2026-10-19 • via Nuitee
E
Ellie • couple • gb
10
Perfect stay in Cortina
Pros:

Beautiful property! But it was the service from the receptionist that really makes me remember this place.. she was helpful, polite and great at making us feel welcome!

2026-10-19 • via Nuitee