Hotel Serena Cortina

Hotels
8.4 (3108 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , IT

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Location

Guest Reviews

8.4
Based on 3108 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
M
Michael • solo_traveller • fr
10
Pros:

Hôtel magnifique proche du centre ville on peu si rendre à pied
Petit déjeuner très varié
Hôtel avec un parking fermé idéal si l’on veut faire les dolomites en moto

2026-09-17 • via Nuitee
C
Claire • couple • us
10
Most wonderful hotel!!!
Pros:

Amazing hotel - staff, location, amenities!!

Cons:

Nothing.

2026-09-17 • via Nuitee
S
Simona • extended_group • ro
9
2026-09-17 • via Nuitee
H
Heekyung • solo_traveller • kr
9
Pros:

직원의 친절, 발코니 뷰 최고, 주차공간 넉넉함

2026-09-15 • via Nuitee
A
alex • couple • gb
4
2026-09-14 • via Nuitee
N
Natalie • couple • us
8
2026-09-14 • via Nuitee
G
Giancarlo • solo_traveller • it
10
2026-09-14 • via Nuitee
I
IsabellaRaucci • family_with_children • it
6
2026-09-14 • via Nuitee
C
Cristina • couple • it
1
Terribile la camera in dependance
Pros:

L’unica nota positiva è la posizione della struttura

Cons:

La stanza che ci è stata assegnata in dependance era orribile, una stanza vecchia angusta e mai rimodernata. Abbiamo speso 265 a notte per una stanza che ne valeva al massimo 50. Inoltre non c’era neanche la possibilità di utilizzare un ascensore, scandaloso .la colazione era orribile, siamo arrivati alle 9 del mattino ed era praticamente tutto finito, la frutta era marcia . sconsigliatissimo

2026-09-14 • via Nuitee
I
isabel • couple • nl
5
Prima kamer en goede ligging in dolomieten maar verder verouderd hotel
Pros:

Locatie en gerenoveerde kamer

Cons:

Ontbijt slecht, personeel bij aankomst onvriendelijk, alles op automatische piloot

2026-09-12 • via Nuitee
H
Helgi • solo_traveller • is
10
2026-09-10 • via Nuitee
O
Olha • solo_traveller • at
10
2026-09-10 • via Nuitee
O
Olha • solo_traveller • at
10
2026-09-10 • via Nuitee
M
Mario • solo_traveller • hr
10
Really amazing hotel. Super clean
2026-09-09 • via Nuitee
F
Francesco • couple • it
9
Bellissimo!
Pros:

Posizione spettacolare,la stanza molto bella e curata,la vista dal balcone non ha prezzo.
Personale molto gentile.

Cons:

La colazione buona,potrebbe migliorare

2026-09-09 • via Nuitee
N
Nikitha • couple • us
10
Nice stay
Pros:

Great breakfast. Available parking. Walking distance from town. They had a small portable fan in the room that helped keep things cool.

2026-09-09 • via Nuitee
G
Giuseppe • solo_traveller • it
8
2026-09-09 • via Nuitee
S
Scaringella • solo_traveller • it
7
Pros:

La cordialità e la gentilezza del receptionist.. L'allestimento del buffet delle colazioni, davvero molto ricco.

Cons:

La camera un po' piccola ma soprattutto molto polverosa e forse la mancanza di un tavolino fuori nel balcone.

2026-09-08 • via Nuitee
S
Shinya • solo_traveller • gb
6
2026-09-07 • via Nuitee
P
Peter • couple • ch
8
2026-09-06 • via Nuitee