Hotel Serena Cortina

Hotels
8.4 (3013 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 3013 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
S
sergio couple ch
9
Ottimo
Pros:

Posizione hotel

2026-07-04 via Nuitee
I
Inbar couple il
10
צוות אדיב וחדרים חדישים ומרווחים
Pros:

כשהגענו קיבלנו מנציג המלון הנחמד שתייה על חשבון המלון לכבוד האירוסין שלנו, זה היה ממש מרגש. ארוחת הבוקר מגוונת וטעימה מאד, החדר מרווח גדול ונעים, המלון עצמו נקי ומטופח. מיקום מעולה בקורטינה.

2026-07-04 via Nuitee
R
Rafael couple br
10
Ótimo
Pros:

Localização e infraestrutura perfeita, vista maravilhosa. Tudo que se espera em um hotel nas dolomitas.

2026-07-04 via Nuitee
M
Marco solo_traveller hr
7
2026-07-03 via Nuitee
S
Stanisław couple pl
10
2026-07-02 via Nuitee
I
Isabella solo_traveller de
10
Schönes ruhiges Hotel mit toller Aussicht
Pros:

Schönes, ruhiges Hotel fußläufig ins Stadtzentrum von Cortina mit einer tollen Aussicht auf die Berge. Sehr freundliches und aufmerksames Personal. Gutes und vielfältiges Frühstück.

2026-07-02 via Nuitee
D
Daniele solo_traveller it
8
La vista dal balconcino sull'abitato di Cortina e le sue montagne semplicemente meravigliosa
Pros:

Buona e molto varia

Cons:

Non saprei

2026-07-02 via Nuitee
M
Monika couple lt
9
2026-07-02 via Nuitee
R
Robert couple at
7
Ohne German TV keine weiteren Buchungen
Pros:

Zimmer schön und sauber. Gute lage

Cons:

Kein deutschsprachiger TV Sender.
4 x bei der Rezeption welcher nicht helfen wollte oder konnte.

2026-07-02 via Nuitee
G
Graham solo_traveller gb
9
Pros:

Staff, room, air conditioning, breakfast, parking

Cons:

Nothing

2026-07-02 via Nuitee
L
Lothar extended_group de
2
Katastrophe - klein, dreckig, abgewohnt - sicher nie wieder!
Pros:

Die Tiefgarage war kostenlos.

Cons:

So ziemlich alles! Aussen hui und innen pfui, Ich war im Dachgeschoß des Nebengebäudes untergebracht. Eine kleinemuffige Bude für 150€ pro Nacht, Das Bett, eine kleine Kule mit nicht einmal 1,80 länge, das Bad seit den 50er Jahren nicht mehr renoviert, schräge Wände, kein Fenster, uralte Amaturen, uralte Fließen, verdreckter Lüfter usw.
Wir hatten uns noch das Tagesmenü im Restaurant bestellt, lauwarme Nudeln, seniges Fleisch - ein furchttbarer Fraß!
Gehen Sie nicht in dieses Hotel, sie werden enttäuscht sein!

2026-07-01 via Nuitee
M
Monika solo_traveller pl
10
Pros:

Bardzo miły personel, pomocny😊

Cons:

Nie było nic takiego

2026-07-01 via Nuitee
C
Chelsea couple us
10
Pros:

The lobby, dining area, and rooms were spacious, clean, with lovely decor. Our favorite part with outside - the whirlpool area was perfect after a long day of hiking to swim and then relax in the lounge chairs - felt like a resort!

2026-06-30 via Nuitee
R
Ronen solo_traveller il
8
Pros:

חדר חדש נוף להרים מרפסת לנוף . מיקום מצויין וקרוב להכל כולל למרכז הכל ברגל . הצוות אחלה ידידותי . האוכל סביר בהחלט , ירקות גבינות( שמו גבינות ונקניק ביחד אבל ביקשנו בנפרד והביאו לנו בלי מירמור)קרואסונים , יוגורטים וכדומה.

Cons:

התאורה בחדר קצת מעצבנת הכל חדש אבל מלא כפתורים ומנורות בכל מיני מקומות . אין שולחן במרפסת או בכלל בחדר. סבון בחדר במקלחת משמש גם כשמפו וגם כסבון גוף.

2026-06-30 via Nuitee
G
Gary couple gb
8
2026-06-30 via Nuitee
C
Catalina solo_traveller us
8
A simple, comfortable hotel with beautiful mountain views and a great location for exploring the Dolomites.
Pros:

The hotel is simple but very pleasant and well maintained. My room was in the building next to the main hotel and had a beautiful mountain view with a very large balcony, which was definitely the highlight of my stay. The room itself was simple, but it was clean, comfortable, and had everything I needed. The location is also great for exploring Cortina and the surrounding Dolomites.

Cons:

Like many hotels in this area, there is no air conditioning. It would have been nice if the room had at least a fan for warmer nights. Since I had to keep the balcony door open, a few bees occasionally flew into the room because of the beautiful flowers around the property.

2026-06-28 via Nuitee
S
Stephen solo_traveller us
10
2026-06-28 via Nuitee
C
Cristopher solo_traveller cl
8
Buena para 1-2 noches
Pros:

Amabilidad del personal y desayuno

Cons:

La cama no era cómoda

2026-06-28 via Nuitee
J
Juan solo_traveller mx
10
2026-06-25 via Nuitee
J
Jonathan solo_traveller fr
9
2026-06-25 via Nuitee