Hotel Serena Cortina

Hotels
8.4 (3050 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , it
+39 0436 2604

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 3050 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
P
Philippe • couple • fr
5
Pros:

Le restaurant et la literie

Cons:

La salle de bain est mansardée; nous n'avons pu prendre une douche debout dans la baignoire....
La chambre ne disposait pas de réfrigérateur, pas de sachet de thé comme il est coutume d'avoir dans ce niveau de prix.
Pas de vrai fenêtre, seulement une petite lucarne car nous étions sous la toiture.

2026-07-25 • via Nuitee
A
Angel • extended_group • do
5
To much money for whay you get
Pros:

Location was great

Cons:

Not a good service

2026-07-23 • via Nuitee
G
Giuseppe • solo_traveller • it
10
Veramente soddisfatto
Pros:

Struttura bellissima in posizione eccezionale, 5 minuti a piedi dal centro.
Parcheggio bello e comodo direttamente davanti l'entrata della struttura.
I ragazzi/e in reception davvero gentili e simpatici, e pronti a risolvere qualsiasi richiesta.
Colazione veramente buona e abbondante.
Tornerò senz'altro.

2026-07-23 • via Nuitee
A
Anita • couple • gb
8
Lovely comfy traditional hotel close to town centre
Pros:

The hotel was lovely just a tiny but old fashioned but facilities good and nice location

Cons:

The shower was a little small and toiletries provided were very little. Larger soap and shampoo would have been nice as well as some body lotion at least

2026-07-22 • via Nuitee
A
Ake • family_with_children • se
9
Trevligt hotell!
Pros:

Trevligt hotell och personal, bra läge

2026-07-22 • via Nuitee
A
ANDRA • couple • ro
10
Pros:

Nota 10, este amplasat la 10 min de centru, camerele sunt foarte curate iar personalul este de nota 10, Valentin ne-a ajutat cu indicatii despre ce sa vizitam

2026-07-21 • via Nuitee
K
Kelsey • couple • us
10
2026-07-21 • via Nuitee
P
Pablo • couple • cl
10
Excelente opción invernal
Pros:

Comodo y funcional, probablemente en invierno es un tremendo refugio pero para vacaciones de verano le faltan cosas

Cons:

No hay aire acondicionado en las habitaciones y en verano hace calor

2026-07-20 • via Nuitee
B
Barbara • couple • de
7
das nächste Mal würde ich ein anderes Zimmer bestellen!
Pros:

Alles war okay, aber nicht aussergewöhnlich!

Cons:

Zimmer Service, aber alles war ganz gut!

2026-07-19 • via Nuitee
M
Molly • couple • ie
5
2026-07-19 • via Nuitee
B
Britta • couple • de
9
Pros:

Wir haben das Frühstück verpennt und bekamen sehr liebevoll Kaffee und Kuchen auf das Zimmer! I 🫶

2026-07-18 • via Nuitee
O
Osman Seçkin • couple • tr
9
2026-07-16 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-07-16 • via Nuitee
S
SC71 • solo_traveller • fr
8
2026-07-16 • via Nuitee
S
Stephanie • couple • it
9
Excellent place to stay, would recommend!
Pros:

Beautiful location, and convenient to the bus stops and the city center.

Cons:

No air conditioner, however we were very comfortable and kept cool at night by sleeping with the doors open.

2026-07-15 • via Nuitee
K
Kateryna • couple • ua
7
2026-07-14 • via Nuitee
M
michael • family_with_children • us
6
Ok for 1 night. But considering price of $350 a night- not a good value
Pros:

Location

Cons:

Very outdated rooms. Bathrooms are 50-60 years old. No AC! Summers are hot even here!

2026-07-14 • via Nuitee
S
Sonja • family_with_children • at
9
Pros:

Parkplätze vorhanden, ruhige Lage.

2026-07-13 • via Nuitee
A
Andrea • solo_traveller • it
7
Pros:

Hotel nella norma

Cons:

Troppo caro per ciò che offre

2026-07-12 • via Nuitee
K
Kasper • solo_traveller • no
9
2026-07-11 • via Nuitee