Renaissance Shanghai Caohejing Hotel

Hotels
•
Renaissance Hotels & Resorts
9.2 (206 reviews)
397 Tianlin Road,Caohejing Hi-Tech Park , Shanghai , CN
+86 21 3325 8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Good breakfast
Friendly staff
Cons:
Service attitude issues
Weak tea and coffee
Canceled reservation without consent

Categories

Cleanliness
9.16
Clean room and friendly staff mentioned in positive reviews.
Service
8.13
Negative feedback from the manager's attitude and canceled reservation.
Location
8.67
Location is good, though some mentioned it is far from the city center.
Room Quality
9.62
High satisfaction with room cleanliness and quality.
Amenities
9.65
Facilities and staff are well-rated.
Value for Money
9.61
Overall positive feedback on quality for price.
Food and Beverage
9.16
Breakfast highlighted positively, but coffee and tea received criticism.
Overall Experience
9.63
Mainly positive remarks but overshadowed by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:17

Property Description

Luxurious Accommodation and Fine Service
Renaissance Caohejing Hotel offers luxurious accommodation with modern interiors and fine service, ensuring a comfortable stay for all guests.

Wellness Facilities and Indoor Pool
Guests can unwind and relax at the hotel's indoor pool and wellness centre, providing the perfect retreat after a day of exploring the city.

Diverse Dining Options
Indulge in a variety of culinary experiences at the hotel's dining venues, from international buffet spreads at BLD café to Korean cuisine at Smoki Moto and Cantonese delicacies at Wanli Restaurant.

Experience luxury, comfort, and exceptional service at Renaissance Caohejing Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: PVG

Location

Guest Reviews

9.2
Based on 206 reviews
Cleanliness: 9.16
Service: 8.13
Location: 8.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 9.61
Food and Beverage: 9.16
Overall Experience: 9.63
A
Annitta • family_with_children • dk
10
2026-08-09 • via Nuitee
呂彥慧 • family_with_children • tw
8
2026-08-04 • via Nuitee
S
SHARON • couple • ca
10
Clean, quiet and comfortable!!
Pros:

Staff were friendly and food was great

2026-08-03 • via Nuitee
K
Kherlen • extended_group • mn
10
2026-07-06 • via Nuitee
A
Antonio • solo_traveller • pt
10
2026-05-23 • via Nuitee
A
Antonio • solo_traveller • pt
10
2026-05-23 • via Nuitee
I
Iara • solo_traveller • cn
10
Pros:

Cortesia

Cons:

Um pouco longe

2026-05-06 • via Nuitee
N
Neil • extended_group • gb
8
Relaxing
Pros:

A lot of choices but limited western options but still very good

2026-03-29 • via Nuitee
H
Hor Seng • solo_traveller • sg
8
2026-02-14 • via Nuitee
S
SONG RONG • solo_traveller • tw
8
2026-01-27 • via Nuitee
K
KYUNGJUN • extended_group • kr
10
2026-01-19 • via Nuitee
C
Cakra • couple • id
10
Pros:

Hotel ini sangat baik

2026-01-19 • via Nuitee
Y
Ye • family_with_children • us
10
2026-01-04 • via Nuitee
B
Byambaa • family_with_children • mn
8
2025-12-29 • via Nuitee
S
Sumaiya • couple • gh
10
2025-12-06 • via Nuitee
S
stephane • solo_traveller • cn
5
2025-12-03 • via Nuitee
A
Andreas • solo_traveller • sg
8
2025-12-03 • via Nuitee
A
Ali Mohammed Abdullah • extended_group • sa
10
2025-11-30 • via Nuitee
S
Sumaiya • couple • gh
10
2025-11-27 • via Nuitee
L
Leung Fun Anita • solo_traveller • hk
10
Pros:

整体乾淨及位置方便

Cons:

被子有點薄

2025-11-16 • via Nuitee