Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Good Breakfast
Comfortable Rooms
Cons:
Small Shower Space
Room Layout Issues
Lack of Breakfast Variety

Categories

Cleanliness
8.6
The hotel is noted for being very clean and modern.
Service
9.1
Staff were described as super friendly and attentive.
Location
9.1
Great central location for exploring the area.
Room Quality
8.1
General cleanliness and comfort mentioned, but some rooms noted as having practical layout issues.
Amenities
8.6
Breakfast quality and parking facilities were appreciated.
Value for Money
8.6
Generally good value considering the services provided.
Food and Beverage
8.1
Breakfast was great, though some variety was desired.
Overall Experience
8.6
Overall, guests had a great experience with several positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:53

Property Description

Panoramic Mountain Views
Enjoy breathtaking views of the mountains from the historic Hotel Du Nord, established in 1847. Perfectly situated in the heart of Interlaken, just steps away from the train station, pier, and cable car.

Comfortable Non-Smoking Rooms
Relax in our well-appointed non-smoking rooms, complete with tea-making facilities. Upgrade to a room with a balcony or terrace for a touch of luxury during your stay.

Leisure and Wellness Facilities Nearby
Explore the Bödelibad for a day of relaxation and rejuvenation with indoor and outdoor pools, spa treatments, and fitness options. Take advantage of our bicycle rental service to discover the charming surroundings effortlessly.

Experience the charm and convenience of Hotel Du Nord - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.6
Based on 1961 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
P
Prakash • extended_group • ae
3
Very disappointing stay — serious service and safety concerns
Pros:

Location

Cons:

Very disappointing stay — serious service and safety concerns

This was my third stay at this hotel, but unfortunately, this was by far the most disappointing. I stayed for 5 nights with my elderly parents and had two rooms.

I had previously stayed here in December and chose the hotel again because of the renovated rooms and my earlier experience. I even made this reservation almost two months in advance and requested balcony rooms, but this request was not accommodated.

Unfortunately, there were several serious issues during our stay:

• A/C noise made sleeping extremely difficult: Both rooms had a very disturbing, repetitive noise at night. Even after switching the A/C off, the noise continued at approximately one-minute intervals. My elderly parents and I could barely sleep. I complained several times, but the issue was never fixed during our entire 5-night stay.

• Extremely rude and disrespectful bar staff: As hotel guests, we sat at a restaurant/bar table where guests were allowed to sit. A female bar staff member approached us in an extremely rude, disrespectful and unprofessional manner, told us we could not sit there and asked us to leave, without giving any reasonable explanation. This was particularly upsetting as my elderly parents were with me.

I immediately reported the incident to reception. A reception staff member came to speak with her, but the bar employee even shouted at the reception staff. Unfortunately, there was no manager or senior person available at the time for me to formally report the incident.

• Serious bathroom safety issue: On the second day, the bathroom door in Room 402 locked while I was inside, and I could not open it. There was also no telephone in the bathroom to call reception. Fortunately, I managed to push the door hard enough to get it open. I reported this immediately, but the door was still not repaired when I checked out.

2026-09-18 • via Nuitee
Çakır • solo_traveller • tr
10
Pros:

Everything

Cons:

Nothing

2026-09-18 • via Nuitee
O
Omar • couple • sa
7
Pros:

الجو الحار ولا يوجد مكيف

2026-09-16 • via Nuitee
J
Jehad • solo_traveller • il
10
Pros:

Location and the staff was very kind 😇

2026-09-15 • via Nuitee
I
Ihab • couple • iq
10
2026-09-13 • via Nuitee
J
Joab • family_with_children • br
8
Ótima acomodação
2026-09-12 • via Nuitee
J
Joab • family_with_children • br
8
Otima Acomodação
2026-09-12 • via Nuitee
N
Nasser • couple • sa
7
الموقع أعجبني فقط
Pros:

الموقع ممتاز فقط

Cons:

الفطور سيىء ومافيه مكيف ومافيه ماءوالسعر غالي جداً

2026-09-11 • via Nuitee
V
Volker • couple • de
8
Sehr gut gelegenes Hotel mit gutem Servive, allerdings ohne Klimaanlage.
Pros:

Tolle Lage, gutes Frühstück, freundlicher Service

Cons:

Keine Klimaanlage

2026-09-11 • via Nuitee
G
GREGORIO • family_with_children • cl
5
excelente ubicación
Pros:

excelente ubicación a 10 minutos caminando a la estación de trenes, las vistas de la habitación eran espectaculares

Cons:

llegar a la habitación era un suplicio por la falta de aire acondicionado ( Agosto )

2026-09-11 • via Nuitee
S
shama • couple • pk
9
Lovely
Pros:

The location, the hotel itself. 6 min walk from interlaken ost and 18 min walk to interlaken west station. Harder Kulm is 7-9 min walk.

Cons:

Floor was not properly clean before we arrive. The wooden floor should be clean. Also cooling system. Only fans and that too very tiny.

2026-09-11 • via Nuitee
Z
Zoheil • solo_traveller • gb
8
Great location and very helpful staff
Pros:

Good location right by the park and short walk from Interlaken Ost Station. The staff are excellent, extremely friendly and helpful. They have a drinking water refill station for your bottles. Good breakfast.

Cons:

Room didn't have A/C but a big fan. Bathroom a bit small/cramped.

2026-09-10 • via Nuitee
K
Kuniko • solo_traveller • jp
7
Pros:

インターラーケン東駅から10分以内の便利なホテル。

Cons:

大通り沿いのお部屋だったので、夜遅くまでうるさく感じた。冷房が無いので真夏の暑い日はちょっと厳しい。

2026-09-08 • via Nuitee
A
Ammara • solo_traveller • ie
10
Location
Pros:

Location was amazing very close to train station service and staff was helpful

Cons:

Everything was great

2026-09-07 • via Nuitee
M
Mary • couple • br
9
Bom hotel. Mas pelo padrão é custo deveria ter uma infraestrutura de ar condicionado já que os verões europeus estão cad
Pros:

Localização muito boa.

Cons:

Não possui ar condicionado e as noites estavam quentes. Somente possuem ventilador portátil barulhento. Banheiro pequeno e antigo.

2026-09-07 • via Nuitee
S
Sanjodh • family_with_children • gb
9
Pros:

room was a good size and comfortable. The hotel was located close to the train station and town centre. Plenty to do.

Cons:

It was very warm during our stay, the hotel could do with AC, although fans were provided.

2026-09-07 • via Nuitee
A
Aldo • extended_group • ch
9
2026-09-06 • via Nuitee
H
hakan • couple • tr
10
2026-09-06 • via Nuitee
A
Ann-Marie • solo_traveller • gb
8
Great location
Pros:

Great location and room was great.

Cons:

No Aircon so had two fans which were fine but v humid. I am solo traveller and couldn't find one of the room keys (I was given two) so be careful as they want them both back, all the previous properties didn't want them back, I wasn't told when I checked in it'd be a charge if not returning both, I wasn't charged due to them not informing me however something to be mindful of.

2026-09-04 • via Nuitee
A
Aharon • couple • il
10
Pros:

מצויין הכל

Cons:

אין

2026-09-04 • via Nuitee