Artis Hotel & Spa

Hotels
8.6 (218 reviews)
Sitaniec 1 , Zamość , pl
+48 84 677 22 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great food and breakfast variety
Friendly and helpful staff
Good location
Nice amenities like spa and gym
Cons:
Room cleanliness issues
Sauna setup needs improvement
Some room configurations less than ideal

Categories

Cleanliness
7.6
Issues mentioned with cleanliness in the room, mold in the shower.
Service
9.1
Staff is friendly and helpful based on multiple reviews.
Location
9.1
Convenient location, easy access and close to the historic town.
Room Quality
8.1
Some feedback on room configuration and comfort but generally acceptable.
Amenities
8.6
Good facilities including a spa and gym, with some issues like sauna setup.
Value for Money
8.6
Generally good value considering amenities and location.
Food and Beverage
9.1
Breakfast selections praised, with overall good food quality.
Overall Experience
8.6
Overall a pleasant stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:59

Property Description

Luxurious Accommodation

The 4-star Artis Hotel & Spa provides a lavish stay with modern rooms featuring high-quality amenities. Each room is equipped with air-conditioning, a coffee/tea set, an LCD TV, and a spacious bathroom, ensuring a comfortable and relaxing experience for guests.

Family-Friendly Facilities

Ideal for families, the hotel offers an outdoor playground, Kids’ club, and Gaming Room, keeping the little ones entertained throughout their stay. Parents can unwind knowing their children are having a great time in a safe and enjoyable environment.

Relaxation and Dining

Guests can indulge in relaxation at the on-site spa center, complete with massage services, saunas, and a steam bath. After unwinding, they can enjoy a delicious buffet breakfast at the elegant restaurant, serving a variety of Polish and European dishes. The hotel bar is perfect for unwinding with a drink or quality wine.

Ready to experience luxury and comfort at Artis Hotel & Spa? Book your stay now for an unforgettable getaway.

Important information:

Please note that the property organizes music events and some noise is to be expected.

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Please note that children acompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WAW

Location

Guest Reviews

8.6
Based on 218 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
M
Marcin • solo_traveller • pl
10
2026-08-07 • via Nuitee
A
Agata • solo_traveller • gb
10
2026-08-06 • via Nuitee
W
Wiktoria • solo_traveller • pl
10
2026-08-05 • via Nuitee
P
Paulina • couple • pl
10
Polecam !
2026-08-04 • via Nuitee
K
Kamil • solo_traveller • pl
9
2026-08-03 • via Nuitee
A
Alicja • solo_traveller • pl
7
Tak sobie, raczej nie wrócę
Cons:

Czasy świetności ma za sobą, urwany kran, popsuta spłuczka, wszystko niedoczyszczone.

2026-08-03 • via Nuitee
B
Brunon • solo_traveller • pl
9
Udany
Pros:

Wielkoś pokoju

Cons:

Mała ilośc kanałow tv brak canal plus, odległość od centrum Zamościa

2026-07-19 • via Nuitee
I
Ilona • extended_group • pl
10
Pros:

Pokój bardzo przestronny, klimatyzowany, przepyszne śniadanie, obsługa doskonała, spa rewelacja! Polecam!!!

2026-07-19 • via Nuitee
T
Tomek0475 • solo_traveller • pl
8
2026-07-12 • via Nuitee
A
Ania • solo_traveller • pl
10
Pros:

Pokoje przestronne, pyszne jedzenie. Obiekt bardzo ładny. Blisko centrum miasta. Strefa SPA też na wysokim poziomie:)

2026-07-12 • via Nuitee
A
Anna • solo_traveller • pl
6
Pros:

Przemiły personel w restauracji, basen oraz sauny

Cons:

Nie sprzątanie pokojów

2026-07-11 • via Nuitee
P
Paweł • solo_traveller • pl
9
Pros:

Dostępność basenu i silowni

Cons:

Strefa spa dostępna dla dzieci i brak wymogu strefy bez tekstylnej w sslaunach

2026-07-08 • via Nuitee
P
Paweł • solo_traveller • pl
10
2026-07-08 • via Nuitee
P
Paweł • couple • pl
10
2026-07-06 • via Nuitee
Łukasz • solo_traveller • pl
7
2026-07-05 • via Nuitee
Łukasz • couple • pl
8
Przyjemny nocleg, świetne śniadanie. Płatny parking. Dostępne bssen i sauna.
Pros:

Czystość, dystrybutory z wodą, śniadanie, zapach

Cons:

Płatny parking, psa bez jacuzz, skoplikowany rozkład hotelu

2026-07-04 • via Nuitee
J
Jacek_C • solo_traveller • pl
8
2026-07-02 • via Nuitee
A
Adamiak • solo_traveller • de
10
2026-06-24 • via Nuitee
B
BELLA • solo_traveller • il
10
2026-06-21 • via Nuitee
G
George • family_with_children • il
10
2026-06-21 • via Nuitee