Maru Maru Hotel

Hotels
Independent
8.8 (122 reviews)
Gizenga Street, Shangani, Zanzibar Town, Zanzibar, 394-400 , Zanzibar Town , TZ

Facilities

Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
No single-use plastic water bottles
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Hospitable staff
Great food
Nice property
Cons:
Cleanliness issues
Service response to complaints
Limited dining options

Categories

Cleanliness
7.19
Experienced issues with room cleanliness and pest presence.
Service
8.66
Staff were hospitable and attentive, but issues were ignored initially.
Location
9.7
Well situated in Stonetown, close to attractions.
Room Quality
7.65
Rooms were adequate, but some had issues such as broken fixtures and lack of WiFi.
Amenities
9.18
Rooftop pool and dining options were highlights, but limited dining choices.
Value for Money
9.14
Good value with a classic hotel feel and notable amenities.
Food and Beverage
9.69
Breakfast and supper menu were excellent with stunning views.
Overall Experience
9.16
A mix of positives and negatives led to a fair overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:51

Property Description

Welcome to Maru Maru Hotel, where luxury meets comfort in the heart of Zanzibar Town!

Indulgent Wellness Treatments
Pamper yourself with our rejuvenating massages, body treatments, and facials, designed to refresh both body and spirit.

Culinary Delights with Stunning Views
Savor delightful Asian cuisine at the Terrace Lounge while enjoying breathtaking ocean views. Room service is also available for those who prefer to dine in the comfort of their rooms.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel, and enjoy our 24-hour airport shuttle service for a seamless travel experience. Our event spaces cater to both business and leisure, ensuring every need is met.

Experience the perfect blend of relaxation and adventure at Maru Maru Hotel. Book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZNZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 7.19
Service: 8.66
Location: 9.7
Room Quality: 7.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 9.16
C
CHRISTIAN family_with_children it
6
Good hotel but you can also fine better value for same money
Pros:

Quite spacious room and well decorated.
Location is near old fort and local shops.
Rooftop terrace and pool are nice

Cons:

A lot of noise heard when you try to sleep coming from staff, music, other guests, etc…
Restaurant (dinner) was not that good. Beef burger patty had a weird texture (not sure was 100% meat) and found a couple of stones in the lentils (dal).
Price was relatively expensive compared to equivalent options.

2026-05-30 via Nuitee
E
Eleanor couple gb
8
Great stay !!
Pros:

Really good location, we loved the rooftop and pool as well as gym. Great that they had water machines available in the gym and the rooftop. The room was really well equipped with toiletries, towels, bathrobes and a fridge. Beds were super comfortable as well. We stayed fo 12 days total and highly recommend. Staff were so friendly too!!! Overall great price for stay :)

Cons:

The wifi didnt work for around 4-5 days of our stay. This was fine but we had to go elsewhre to get work done. Also TV didnt work for the duration of this time. Also odd but one day when I was filling my water up from the machine on the rooftop I was told by staff I had to pay for the water. The exact same machine is in the gym so I just went downstairs… Bizarre as on other days I could fill it up from the tap on the rooftop. Also, bear in mind staff and others move furniture around quite early (around 5-6am) so this disrupted my sleep at points. Odd but didnt happen everyday so maybe it depends ont he time of year? We had cocktails a few nights on the rooftop- they were good but nothing to write home about - I recommend trying cape town fish market for cheap happy hour cocktails (really nice) and upendo hotel - really good!!!

2026-05-29 via Nuitee
R
Roy couple no
7
2026-05-27 via Nuitee
K
Kristýna extended_group cz
10
2026-05-27 via Nuitee
C
Christina solo_traveller cd
8
The friendly lost hotel in stone town Zanzibar
Pros:

The team was very friendly and available.

Cons:

Their schedule for the swimming pool access.

2026-05-26 via Nuitee
A
Aase solo_traveller no
10
2026-05-25 via Nuitee
B
Bekdemir solo_traveller tr
7
Pros:

Konumu iyiydi çalışanlar cok ilgiliydi

Cons:

Çok ses vardı sürekli bir makina sesi geliyordu

2026-05-25 via Nuitee
A
Ahmed Hassaneen extended_group bh
5
2026-05-25 via Nuitee
H
Hüseyin couple tr
5
2026-05-24 via Nuitee
T
Towela couple et
9
2026-05-24 via Nuitee
S
Sadiyah couple za
8
2026-05-19 via Nuitee
L
lance solo_traveller za
8
Pros:

Nice hotel and good restuarant, good food and neat rooms. Good value for money

Cons:

Nothing.

2026-05-19 via Nuitee
1
159paulik Couples
8
Good hotel in down town Stone Town
Pros:

Very nice hotel at downtown Stone Town. Location is really good near all the main activities. The hotel staff was really friendly and helpful. Room was clean and nice. Cleaning ladies did their job very well every day. Air conditioning functioned properly and was easy to use.

Elevator didn't work. Climbing the stairs in heat was tiresome. We can't recommend this hotel to those who have disabilities. Also live music every night at the rooftop restaurant was lousy. Otherwise our experience was very positive.

2026-05-17 via Tripadvisor
A
AwalAbdi Business Kenya
10
Perfecto
Pros:

Exceptionally pleasant staff and especially the front office team Swahiba, Fatma, Musa, Wastara, Aisha whose reflection and great support made our stay very enjoyable

2026-05-17 via Tripadvisor
M
Mahmood extended_group om
10
2026-05-17 via Nuitee
A
AbuHanifa77 Solo travel
6
Stay at Maru Maru
Pros:

It was an ok stay but a bit pricey for the standards I met. Food wasn’t very spectacular at the breakfast buffet as well. Other than that, location was central and it was difficult to climb up the stairs due to its narrow width and winding design.

2026-05-13 via Tripadvisor
G
Gregory extended_group ke
9
Very good
Pros:

Breakfast was good, buffet having mixed varieties of local and international choices

Cons:

The lift was not working so I had to use stairs. It was under maintenance other than that it was okay.

2026-05-10 via Nuitee
S
Samuel couple za
10
I will recommend Maru Maru Hotel to any one as the place to stay while in Zanzibar. I have a 5star e
Pros:

Breakfast was 💯, Stuff very helpful inparticula Halema waiter, she is got excellent customer service ethics.very professional and knowledgeable.
Thanks Halema and all the best 👍

Cons:

Nothing

2026-05-09 via Nuitee
A
Andiswa solo_traveller za
10
Pros:

Perfect location, they have hot water and great water pressure. Great breakfast buffet. Really great stay.

2026-05-08 via Nuitee
S
Salum solo_traveller tz
9
2026-05-08 via Nuitee