Maru Maru Hotel

Hotels
•
Independent
8.8 (122 reviews)
Gizenga Street, Shangani, Zanzibar Town, Zanzibar, 394-400 , Zanzibar Town , TZ
255-24-2238516-8

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Facilities

Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
No single-use plastic water bottles
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Hospitable staff
Great food
Nice property
Cons:
Cleanliness issues
Service response to complaints
Limited dining options

Categories

Cleanliness
7.19
Experienced issues with room cleanliness and pest presence.
Service
8.66
Staff were hospitable and attentive, but issues were ignored initially.
Location
9.7
Well situated in Stonetown, close to attractions.
Room Quality
7.65
Rooms were adequate, but some had issues such as broken fixtures and lack of WiFi.
Amenities
9.18
Rooftop pool and dining options were highlights, but limited dining choices.
Value for Money
9.14
Good value with a classic hotel feel and notable amenities.
Food and Beverage
9.69
Breakfast and supper menu were excellent with stunning views.
Overall Experience
9.16
A mix of positives and negatives led to a fair overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:51

Property Description

Welcome to Maru Maru Hotel, where luxury meets comfort in the heart of Zanzibar Town!

Indulgent Wellness Treatments
Pamper yourself with our rejuvenating massages, body treatments, and facials, designed to refresh both body and spirit.

Culinary Delights with Stunning Views
Savor delightful Asian cuisine at the Terrace Lounge while enjoying breathtaking ocean views. Room service is also available for those who prefer to dine in the comfort of their rooms.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel, and enjoy our 24-hour airport shuttle service for a seamless travel experience. Our event spaces cater to both business and leisure, ensuring every need is met.

Experience the perfect blend of relaxation and adventure at Maru Maru Hotel. Book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZNZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 7.19
Service: 8.66
Location: 9.7
Room Quality: 7.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 9.16
J
James • extended_group • za
9
This was an absolutely beautiful stay. I would recommend this accommodation every time
Pros:

Location was central in stone town, the staff absolutely amazing and professional. Further more the facilities were beautiful.

Cons:

Very limited options for breakfast, but what was served was still good standard.

2026-07-25 • via Nuitee
B
Beatriz • solo_traveller • es
9
Pros:

Hotel muy bien ubicado, personal atento y simpático. El desayuno muy completo y la terraza con la piscina una gozada.

2026-07-24 • via Nuitee
D
Discover47360848057 • Friends getaway • Durban, KwaZulu-Natal
10
10/10
Pros:

Our trip started off a little frustrating with the transfers from the hotel making us wait about an hour for someone to pick us up but as soon as the driver fetched us, he turned that frustrated feeling around. He was so friendly and polite.

All around a great experience - staff was friendly and helpful, Rooms were clean.

Overall: 10/10

Will highly recommend this hotel.

2026-07-23 • via Tripadvisor
M
Magda • solo_traveller • za
8
Pros:

It was very clean and the staff was very friendly

Cons:

The fact that we could not stream Netflix

2026-07-23 • via Nuitee
B
brianamugada • Friends getaway
10
Maru Maru is a great hotel blending modern convenience with a touch of old swahili design
Pros:

Loved it. The rooms were clean and modern with a touch of old swahili style. The staff were friendly and the meals great. The restaurant has great views. I thoroughly enjoyed my stay. I highly recommend this hotel

2026-07-22 • via Tripadvisor
Андрей • solo_traveller • ru
10
Pros:

Рачположение,комфорт,чистота!!!

2026-07-22 • via Nuitee
S
salumui2026 • Business • Dar es Salaam, Dar Es Salaam Region
10
Nice Accommodation
Pros:

The hotel is nice, hospitality is their tradition and they are well trained to care for clients

2026-07-21 • via Tripadvisor
B
Browne • solo_traveller • ae
8
Pros:

The location of the hotel and it was clean.

Cons:

Not much if we had to pick we had an issue when paying at dinner as our name hadn't appeared on the system in the restaurant. We had to wait a while before we could pay and we were extremely tired

2026-07-21 • via Nuitee
A
Ali • couple • om
7
The location was good the staff were very helpful
Pros:

Location was good and the staff were very friendly specially Ana

Cons:

Loud music till 10 pm towels were a bit old

2026-07-19 • via Nuitee
J
janie835 • Couples • George, Western Cape
6
Great Location, Terrible soundproof rooms.
Pros:

The rooms are spacious. Rooftop has a bar that has music in the evenings, rooms are most deffinately not sound proof. Ask reception to please ask late night check-ins to be more considerate to the other guests. We were woken at 6am with contract workers grinding in building. Breakfast was average. Great location though. Checked out 1 night earlier.

2026-07-16 • via Tripadvisor
A
AMohsinT • Family • London, Ontario
8
Good hotel, well run, excellent location in stone town
Pros:

Overall a good hotel, which is well run and has good staff. The food is decent, and the location excellent. Travelled with my family and was comfortable in all aspects. The main aspect of a review - would I return - yes, very much so!

2026-07-15 • via Tripadvisor
A
anilmM8198IL • Family
10
Best boutique hotel in Stonetown, Zanzibar!
Pros:

This is my favourite hotel to stay when visiting Zanzibar.
Centrally located, very well maintained, well appointed rooms, nice bathroom, and nice swimming pool on the rooftop to relax.
The front desk staff and cleaning staff are both amazing and very friendly.

2026-07-15 • via Tripadvisor
Z
Zehan • solo_traveller • cn
9
很棒的位置，住的很舒服
Pros:

员工都很友好。尤其是前台接待Asha，我们自己订车出了点情况，Asha主动打电话帮助解决。非常感谢！

Cons:

电梯有时候不运行

2026-07-14 • via Nuitee
S
Salva • couple • tz
10
Everything was perfect tha food the staffs . I will definitely be back
Pros:

staffs very welcoming

Cons:

nothing

2026-07-13 • via Nuitee
A
Ali • family_with_children • ae
7
Fantastic location. Facilities need a bit of an upgrade.
Pros:

Location!

Cons:

Too noisy in the lobby. I stayed for 2 nights and one night the elevator was malfunctioning and kept slamming all night which made sleep impossible.

Bathrooms need a little upgrade as they are worn out.

2026-07-12 • via Nuitee
I
Ingrid • couple • ch
8
2026-07-12 • via Nuitee
S
Sylvie • extended_group • fr
9
2026-07-12 • via Nuitee
M
Michelle • couple • nl
6
Niet voor herhaling vatbaar
Pros:

De locatie

Cons:

Het personeel en slechte geluidsisolatie. Weinig stopcontacten

2026-07-11 • via Nuitee
S
Sofiane • family_with_children • fr
10
Pros:

L’hôtel est très bien placé, le personnel est très accueillant, la chambre est confortable et propre.

Cons:

Rien

2026-07-10 • via Nuitee
S
Sofiane • couple • fr
9
Pros:

Nous avons été très bien accueilli, l’hôtel est bien placé. La chambre est propre et confortable.

Cons:

Rien

2026-07-10 • via Nuitee